Scion Living1 reviews

Paperwork in limbo, people left waiting April 7, 2026

I first heard about this place from a neighbor who said it was solid, so I moved back in years ago. At first it was fine. Then things went downhill when COVID hit and safety became a real issue. I ended up leaving after a string of bad incidents — break-ins, parts taken off my car, and even identity theft that I’m still dealing with legally. I cleaned my apartment before I left. I left extra supplies and a cleaner on the little chance they thought the carpet wasn’t spotless. Honest to God, I thought that would be the end of it. But now, months later, my new property manager needs verification of my rental history and the old management is sitting on the form. It’s like the one thing standing between us and getting out of a shelter and into a place where my kid can feel safe again.
I’ve called, my new manager reached out, and someone on their end even talked to them and said they would sign. Suddenly the phone goes to an automated line. I’ve tried the corporate number too. No helpful human. Just automated menus and silence. That’s been the worst part. Not the fights, not even the theft. It’s the way customer service treats you like a number once things get messy. If they actually answered and sent the signed form, we’d be moving on. Instead we keep waiting. It feels intentional, and I suspect retaliation — but maybe it’s careless process, or poor communication. Either way, it’s a failure of basic service.
I’m mildly hopeful because others have had better luck after persistence, and my new manager is trying hard to push it through. But I’m also angry and tired. This delay affects my kids more than anyone, and it shouldn’t take months to sign a simple document. A quick reply, a signed form emailed back — that’s all it would take. No drama. No excuses. Just do the job and help people move on.