Southern Tide - Overall Rating based on 7 reviews
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Online order
I just ordered something online from this company's website. When I checked it out initially, it seemed all legit and professional. But then, after I bought it, my credit card let me know that the transaction went down outside of the US. When I tried to cancel my order, I couldn't find a way to reach them directly. The links for "contact us" on their website were dead, so now I'm worried about the safety of my credit card info. I just want to warn others to be careful if they decide to buy stuff from this company.
Polos with short sleeves
I bought a couple of polos from this store not too long ago, and honestly, I'm pretty bummed about them. The fabric, appearance, and size are all good, but the sleeves are cut way too short. My undershirt sleeves stick out underneath, and it looks really weird. I spent $100 on each shirt, but I can't wear them out because of this problem.
Quarter Zip and Texture Dress
The customer service at this store is amazing! They listened to my worries and really went out of their way to fix things. They didn't just give me a store credit, they also made sure to quickly send me a new item to replace the damaged one. The advice they gave me was so helpful and really showed that they know what they're doing and care about their customers.
High-quality, stylish clothing
The variety of products from this brand is amazing. They have everything from classic polos to sport shirts and shorts, all made with great attention to detail and quality. The colors and patterns they use in their clothing really bring out that coastal living vibe. The fit of their clothes is perfect, giving you a flattering look without sacrificing comfort. Their customer service is excellent, with a team that is responsive and dedicated to providing a seamless shopping experience. Orders are processed quickly, and items arrive in perfect condition. Southern Tide really embodies quality, style, and comfort, making it a great choice for anyone wanting to add a fresh, coastal style to their wardrobe.
Dresses
I have bought 6 tops including denim jackets, all size medium and fit perfectly. I purchased dresses size medium and guess what they are huge. I wanted to exchange only 1 of the dresses as it is oversized and I already snipped the tags off. The other I tried to return but because sale I could not return it and "no exchanges" final. I emailed Southern Tide explaining the above and they never responded. I dont care if it is Covid or not. Anyone can send an email.
From a different company I ordered a pair of shorts size 6 and a tshirt in small. The shorts fit perfectly the small tshirt is too small.
My warning is do not buy anything from this company on sale online. You have to try it on.4 boys T-shirt’s
I have been shopping with Southern Tide for several years. My boys love their clothes and they wash and wear very well. Their shipping is lightening fast-I ordered on Wednesday and received the package on Thursday. Highly recommend this company!
Men Clothing
One of the worst company to order from as there is no customer service. Every time called or did a live chat no one picks up the call, goes to answering machine and then no one ever calls back. Live chat always says will get back to you tomorrow.
One of the worst customer service
