Spectrum Boutique - Overall Rating based on 15 reviews
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Toys and lingerie
I bought some toys and lingerie from this store not too long ago and man, was it a letdown. The prices were already pretty steep, but I wanted to show some love to a female-owned company. However, when my package got swiped and all they offered was a lousy 40% off coupon instead of sending me a new one, I was super peeved. Other places usually do a lot better when it comes to customer service in situations like this.
Dissatisfying Customer Service Experience
I ordered from this company, and it was a total nightmare. Even though I've ordered from them before, I received really bad customer service. My order got messed up, and when I asked for help, they didn't want to deal with it and left me to figure it out on my own. It was so frustrating and made me feel like they didn't care about my money or time. I ended up having to get a refund through my bank, which took two months. It was a huge waste of time and I'm really disappointed in how they handled everything.
Fetish toy purchase
I bought a fetish toy from this store the other day, but when I got it, it totally looked like a cheap knock-off from some big online store. There were no English instructions and the packaging was super low quality, which got me thinking if the toy was even real, especially for how much I spent on it.
Awesome toys
I really enjoy shopping at this online store because they have the best toys! The website is really easy to use, and I like how they remind you to stay safe. Spectrum is definitely my favorite place to go for fun.
Poor quality threads
This purchase was a total disaster. The threads were terrible quality and didn't match the garment at all. When I contacted customer service, they only offered a small discount instead of giving me a full refund. Not acceptable. When I pushed for a full refund, they had the nerve to say that it would cost $50 to ship it back to Vietnam. So ridiculous. Needless to say, I won't be buying from them ever again.
Educational book
I bought a book for school from this cute little shop, but it never showed up. I tried contacting customer service, but all they sent me were snarky emails that didn't actually help solve the problem. Seems like missing packages are a big problem for them that they're not doing anything about. It's super annoying and a waste of money for us customers.
Recent toy purchase
I recently bought some stuff from Spectrum Boutique and let me tell you, I am seriously impressed. Their website is super easy to use, with all the info you need on each product. I really like how Spectrum is helping to make talking about self pleasure more normal, so everyone feels comfortable. They have a great range of products and I love that they have top-notch brands. I've bought a few toys from them and have been really happy with all of them. I'm a big fan of the Lelo and Wevibe products they have. Plus, the shipping has always been fast and reliable. Overall, my time shopping at Spectrum Boutique has been absolutely fantastic.
Super awesome toys
I recently got some awesome toys from this store, and I have to say, they're really amazing! The quality of the products is top-notch, and I appreciate that this store is focused on empowering people in their sexuality. Also, the packaging was really discreet, so my nosy neighbors had no clue what was in the package. Overall, my shopping experience was fantastic, and I'll definitely be returning for more toys in the future.
Positive experiences
As someone who shops here a lot, I gotta say, I've never had a bad experience with this online store. The website looks good and it's helpful, which makes it simple for me to find just what I'm looking for. I really like all the different choices they offer and the thorough descriptions for each item.
Variety of products
As a newbie at Spectrum Boutique, I was totally excited by all the stuff they had to offer. I mean, they had everything from cool gadgets to fancy bedroom goodies. There was seriously something for everyone's taste. The stuff I bought not only blew me away with how awesome they were, but they also opened up a whole new world of feelings and experiences for me. The products are so well-designed, it's clear they put a lot of thought and love into making them.
Online shopping experience
My experience ordering from this company was really disappointing. I ordered some products and a wellness book, hoping for a low-key shopping experience, especially since I live in Canada. But the tracking process was a nightmare from the get-go. The shipping details on my order form didn't match the actual shipping company, and the tracking link they gave me led to a Google search fail. After finally figuring out who the carrier was, the package seemed to be stuck in transit for days. The worst part was when the package arrived, the label made it super obvious what was inside, totally ruining the discreet factor I was counting on. This made for an awkward moment with the delivery person at my door, leaving me feeling uneasy and let down by how the company handled things. Even though they tried to make it right by offering a refund for a future order, I decided not to come back because of the broken trust and overall disappointment with the experience.
Delayed shipment
I am so frustrated with my experience at this boutique. I ordered a product thinking it would be here in time for my vacation, but it took forever to ship. When I tried to cancel due to the delay, they told me it had just shipped that morning. The worst part is that UPS Sure Post doesn't have real tracking, so I have no clue when it'll get here. Instead of enjoying my vacation, I'll be stressing about my package sitting on my doorstep the whole time. And to make matters worse, the product was more expensive than other sites - now I see why. Just really disappointing overall.
High-quality adult products
I wanted to share my recent experience buying adult products from Spectrum Boutique. The website had great options and info, but I was bummed when my package got stolen. I tried reaching out for help but didn't get much support from Spectrum or UPS. I felt kind of helpless as a customer. Just a heads up to others considering buying from Spectrum Boutique, keep this in mind.
Silicone Dildo and Lubricant
My first time ordering from this company was amazing. I've had bad experiences buying adult toys before, so I was really happy to see that the products I got from them were top-notch. The website was easy to use, and the descriptions were spot on. My order arrived quickly and in discreet packaging. The silicone dildo and lubricant I got were both fantastic and exactly what I was looking for. I'm a happy customer now, and I'll definitely be coming back for more in the future. I highly recommend this company for anyone looking for quality adult toys they can trust.
A Great Online Shopping Experience
I am extremely pleased with my experience as a client of Spectrum Boutique. The company offers a wide variety of high-quality clothing and accessories, all at affordable prices. The website is easy to navigate, and the search function makes it simple to find exactly what I'm looking for.
The customer service is top-notch as well. I had a question about a product, and the representative I spoke with was friendly, helpful, and resolved my issue quickly.
I also appreciate the fast and reliable shipping. I've never had any issues with my orders arriving late or getting lost in transit.
Overall, I highly recommend Spectrum Boutique to anyone looking for stylish and affordable clothing and accessories.
Review with most votes
A Great Online Shopping Experi
I am extremely pleased with my experience as a client of Spectrum Boutique. The company offers a wide variety of high-quality clothing and accessories, all at affordable prices.... Read onBy: Ebony Graham