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Order 24443528 (400 euro of pool accessories)
Expected delivery was supposed to be in 3 days, now more than 2 weeks have passed, order tracking is not working and after dozens of attempts to contact customer service (no way to communicate to a person, only with their stupid bots) they are unable to provide any information about the status of my order. These guys are real crooks!
Order number: 21631314 for various items
EVEN WORSE than TERRIBLE
UPDATE: For anyone considering buying from Swiminn (or there associated websites e.h Runinn etc) DON'T. After responding to my review (below) they have done NOTHING. Told me they will follow it up with DHL but it's been another month and NOT A WORD or even a response to my request for and update. So just wanted to look good on here for anyone reading. THESE GUYS ARE CROOKS!! Terrible communication and systems. I have wasted over $100 (including $s I paid to them to lodge a return in THEIR system which then has lost it). DON'T TRUST OR USE. SHOULD BE BANNED. TERRIBLE!
INITIAL POST:
Would be no stars if an option. I had to return one item in an order - did it via their online system (you pay for postage and print the label it produces), dropped it at DHL as instructed and to date it's been 4 months and still showing 'in transit' (expected delivery 3-4 weeks). Swiminn customer service has been no help at all. Even called and they asked me to email and still no response. Appalling. Never use if you might need to return something from Australia. Misleading also as it comes up in Aust based searches and they advertise an Australian number for orders but beware - it's just a call centre and I've only ever reached someone who doesn't speak English. Swiminn is a rip off and a jokeAttempted to purchase: Speedo Fastskin LZR Pure Intent Kneeskin
I ordered this product at a great price on a Friday - Monday I get notice it's not in stock. They refused to send a replacement suit that would be the same, but in a different color as cost was greater for them. Not my fault that they are not able to fulfil the order I purchased - tried to offer a much lower kneeskin suit in a different brand as options.
Estafas en devolucion
Hacen las estafas de devolucion.
He comprado las palas de natacion. Precio de palas 13.99eur+1.99eur de envio. Me llegan y resulta que son muy grandes, porque en descripcion del producto no ponen los cm de la muñeca. Hago la devolucion. Para devolver tengo que comprar la etiqueta de devolucion por 4.99eur.
Cuando me reembolsan el dinero - me devuelve SOLO 13.99eur!!!!!
Luego responden que los gastos de envio se devuelven solo si articulo es defectuoso! Excusas! Estafadores!!!!Multiple items
Package shipped in early June and last tracking is on 11st of July.
I contacted the support on the 6th of August, we are the 13th of October and the investigation (if any) is still ongoing ...
WORST customer service I've experiend in my life. They don't refund or send a new package, no real apology except saying over and over that they are investigating.
I have ordered multiple times before on this website, and now I'm done with them for goodIntex Swimming Pool cover
Great Item customer service and shipping, item arrived before, thank you!
About Swiminn
Shopping for branded swimwear online is difficult because there are plenty of factors that you have to take consideration of. But if you are shopping at the right online store, the experience would be so much easier. If quality and convenience are what you are after, then visit the Swiminn website. But before you shop around, read online reviews about the online store. This way, you know what to expect from them.
About Swiminn
Swiminn is an online swimming shop. You can find here everything that you need for the beach and pool swimming. All swimsuits sold in this site are approved by FINA. This means you have an assurance that your swimsuits and gear are approved for swimming lessons or even for triathlon competitions. In case you cannot decide which product to buy, you can get in touch with customer support for assistance.
Product And Services of Swiminn
At Swiminn, you will find swimwear for men and women, suits, training gear, and a lot more. You can shop based on the category that you are looking for or brands of your choice for casual swiming or professional competitions like triathlons. The site has a wide variety of items for you to choose from. Prices are competitive and items are from the top swimming brands.
Compliments, Complaints, and Tips for Swiminn
Have you ever purchased a swimming gear from the Swiminn website? If you have, please share your opinions about the products and services they offer online. What you can share would be a huge help to future Swiminn customers who are reading online reviews for assurance.
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Contact Information
C. Pirineus 9
17460 Celrà
Spain
Categories Swiminn
Online Shop | Sport & Outdoor | Office, Hobby & Party Supplies
Page Statistics
Seite online seit: February 26, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Estafas en devolucion
Hacen las estafas de devolucion. He comprado las palas de natacion. Precio de palas 13.99eur+1.99eur de envio. Me llegan y resulta que son muy grandes, porque en descripcion d... Read onBy: Ausra