The Tot - Overall Rating based on 26 reviews
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Online order for baby toys
The Tot might have shut down, but that doesn't mean they don't still owe me money! I bought baby toys on their website and never got them. Now I'm stuck trying to figure out how to go after a company that seems to have vanished into thin air. The fact that The Tot isn't owning up to their mistakes is just plain wrong. I feel like they don't care about me as a customer and it's not cool. It's really irritating and sad to be left in this situation.
Online orders not received
I'm really bummed about how things have been going with this company. I placed two orders online, one back in June and the other in August, but I still haven't gotten anything I paid for. The customer service team isn't keeping me in the loop at all - they even took down their phone number and aren't getting back to my emails. At first, they said there was a holdup at the warehouse, but now it feels like they've gone totally silent. This kind of service just won't cut it, and I suggest looking somewhere else if you're thinking about shopping with them.
Online purchase issue
I recently ran into some trouble with an online purchase I made. It was a bummer because my order never showed up, and it got sent back to China. So, I asked for a refund, but things took a turn when the seller stopped replying once I mentioned the refund. It was frustrating not getting the customer service and communication I was expecting.
Baby towel purchase
This baby towel is seriously amazing! I love the 'apron' style and how super soft it is. I've bought towels like this before, but this one is top-notch. It's a breeze to wash and keep clean. Plus, the package came with cute tissue paper and showed up earlier than I thought. I definitely suggest this product!
Atelier Choux GOTS Certified Organic Swaddle - Hot Air Balloons
I had a great experience ordering from the tot. I gave the pricing 3 stars because it's expensive, but the item was high quality, and was very cute, so it was still worth it to me
Toy box
I contacted this organization months ago about a delayed order. The
original order was made in APRIL. I contacted their organization and was
told it would be delivered in the beginning of July (I was only told it was
going to be delayed when I reached out to them; no one reached out to me).
Here we are, at the END of July and still no communication from this
organization to when this will be received. I’m a pretty forgiving person
by this customer service is abysmal. I don’t want to wait half a year for a purchase; that
ridiculous.
Review with most votes
Atelier Choux GOTS Certified O
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