Trainz Reviews : Share your review & read experiences
Trainz
93% Would buy here again
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american flyer accessory
Trainz advertised a new in box accessory for american flyer. What arrived looked nothing like the pictures they advertised on Ebay. Rather than new, the item was very used and totally inoperable. This is not an honest transaction and I would advise great caution in dealing with this company. Other reviews on this site also are a cautionary note as to the trustworthiness of this company.
K-Line K515002A Coca-Cola O27 Boxcar Set
I collect Coca Cola train cars and this set offered several box cars at a reasonable price. Shipping is always prompt and the items arrive as described.
10005 (snake train)
When I was a kid a friend had a 10005, it was a clock work, we played with that thing till the wheels were ready to come off. I always wanted one, and now in my 81st year I have one and around and around it goes. The priceing, shipping, everything was just perfirect. Thanks again from a 81 year old kid
Atlas N Scale Western Pacific Caboose
My order was shipped very quickly and arrived well packed and in like new condition as advertised. Price was very competitive. I have ordered multiple times from Trainz.com and will continue to do so!
Several items
Great to deal with, excellent communication.
53' container ho scale
My first ever order from Train was I purchased an item thier website and it said it was "in stock". However after my order was not processed after five days I contacted costumer service and they said one of the items I ordered was not in stock and had to be ordered though the manufacturer however this delayed my entire order due to one small item they didn't have. A few days after the order was then shipped after over a week.
Thinking that maybe since that one item was a rare occurrence I would try another order only this time several items and a much larger cost. All five items were listed as "in Stock". Well wouldn't you know all five items I ordered are NOT in stock and my order has again NOT been processed and I'm being told they do not have these items in Stock and would need to be order from different manufacturers. This is the second time in a row I was deceived by "in Stock" status by their website. Trainz seems to have made a habit of selling you product they do not have taking your money then leaving you to wait with no updates on when or if the item will ship. And since this the items I bought are all from different manufacturers who know how long I'll be waiting. If I were able to give 0 stars I would for falsely leading you to believe your chosen item is "in Stock" simply to get a sale only to find out they didn't actually have it but certainly take your money. I will never be ordering through Trainz again.lionel Thomas Motor (2)
Quite pleased with the service.
I thought I did. Every thing was excellent I bought two Thomas Motors and received them quickly. Thank you.
Z gauge auto transport
Best co to do business with thanks
Steam locomotive
Only problem was when I put on the track front wheels jumped off and before I could stop it cut into one of the wheels before I could stop.
Lionel Light Tower 92
Great tower at the best price I could find.
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I have dealt with the folks at Trainz for over a year. I have had 5 different orders. On 2 of these Orders I had some problems. I notified Customer Service about the problems and Frankie from Customer Service replied and worked with me to fix the problems to my satisfaction. The time spent making those problems right was above the norms for On Line business. I will continue dealing with Trainz because of the service that I have received from them.