Trainz - Overall Rating based on 413 reviews
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great delivery
used track was in good condition. very good purchase timely delivery
springs for giraffe car
During the COVID shutdown I was cleaning out the basement and came across my old train set from the 1950's -1960's. Well, to make a long story short I now a rookie model railroader. I loved the giraffe car but it needed repair. The only thing I could not fix was the springs. I was so happy you had them. After a longer time then expected they arrived. This was do to the COVID issues with the postal service not Trainz. I was able to show my grandkids a working giraffe car this Christmas Eve. Now one of my locomotives is need of some repairs and I hope Trainz has the parts.
Parts
As a novice it was a little hard to navigate your parts as to terms used to describe the items i needed. Other than that everything else was top notch. As I went through the ordering process it was quite obvious that you all were very dedicated in providing top notch service.
First of all thank you for your effort of sending a PECO catalog. You did that, except it is an old catalog and does not cover all of the present product line. I get it you cleaned house at my expense. If you are sensing that I am not pleased, you are correct. I sent an email requesting the up to date version of the catalog and received no response. Zero (0) effort on your part.
2 funko POP figures
i was surprised at how quickly i received my order, alot faster than the big box stores and alot better customer service! would def order from again
Bachmann HO Re-Railer
Positive ,grate place to shop and by. What service !
MTG Christmas car
Well made and a good runner.
4-6-2 German green locomotive
Dear Sir:
The train had a problem with the trail falling off. The test was good.
Regards,
EricTrain set parts
I had a great experience with Trainz.com. I ordered a 90-degree crosstrack piece that was well described on the website and works very well. I also ordered a replacement part which, while described as used on the website, works perfectly. I'll now buy with confidence again from Trainz.com.
CN 4 bay covered hopper
Very well built. Slowly adding to my collection
2 O gauge flat cars with loads (propeller - K-Line and cables - Weaver)
easy transaction, items well packed, arrived on time.
Lionel Auto Parts
Great service, very good prices and fantastic packaging. Shipped quickly, arrived perfectly. Highly recommend!
Bachmann 84014 HO Pennsylvania K4 4-6-2 Pacific Locomotive & Tender #1361
This is my first purchase from Trainz and will not be my last.
I needed assistance with selecting a Steam Locomotive with more power to pull the cars I have up an incline that I had made with my setup.
I had a budget and was assisted over the phone by Marvin in selecting excatly what I wanted and in my budget.
Train arrived put it on the track and it runs great.
Price for shipping is high and I'm charged a state sales tax and a town tax for my purchase. This added a bit more than I had expected. Not your issue on the taxes.
Thank you,
Kevin
Thank you,Atlas RS-1 Santa Fe and Lionel U-18B Rio Grande
The Atlas RS-1 was delivered without any damage. Unfortunately, the Lionel U-18B was damaged on delivery and the rear power truck was damaged. Packaging for the U-18B was damaged and could not contain the locomotive for shipping. Packaging appeared to be very old. Locomotive shell was undamaged and I was able to repower unit with another power chassis(This was the plan all along.) . Since they don't produce this model anymore, I was still satisfied with my purchase. Trainz.com did a good job of shipping both locomotives and the main package was not damaged. I would shop Trainz.com again without any reservations. I have received good service from Trainz.com with prior orders.
Rubber drive tires
Thank you for your fast service these parts are getting some40 year old engines running I will order from you again
Dept. 56 Stone Trestle Bridge
item arrived early seller has excellent communication as well as superb negotiation skills will definitely look into buying more items in the future.
N scale train set
Excellent service and product.
Very Good
Trying to locate a Motor & Gearbox assy 8350-100. Alt number I heard is 8670-100
SPEAR/LIONEL Loud phonograph needles
Was glad to find these steel needles as the Lionel brand are larger than the "loud" versions found elsewhere on-line. Because they are a little bigger- they produce a better tone overall. The service was fast and very friendly. I also purchased several of the acoustic phonograph reproducers ( sound-heads ) made by Lionel that are very difficult to find. Thanks for having those available and all at a reasonable price. You could not ask for a better group of people to do business with!
Love all 3 Christmas cars with lighted Scene.
They looked awesome going around and around under the Christmas tree ????.... Children had a wonderful time watching it for hours!446
every thing went supper
ho scale exxon tank car
Product as described, excellent packing, Fast shipping. Buy from Trainz!
Review with most votes
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