UNice41 reviews
This score is based on 41 genuine reviews submitted via US-Reviews since 2021.
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I used it the week before my wedding and didn't expect much. First impression was meh, but by the first dance it stayed put, no fuss, and I was satisfied, so I'll recommend.
Caught me smiling
natural, not stiff. The moment I knew I was happy was when it stayed put through dancing, no pins needed, and comfy too, honestly — wow.
Almost Didn’t Buy It
the hair sat natural, minimal shedding after a comb-through, even if the lace feels a bit stiff and knots weren’t fully bleached. Told my coworker to try it.
Nearly a panic, then relief
I first saw them on Instagram (a buddy sent the link) and got nervous when my order lagged — three weeks felt forever. I called customer service, they actually helped, issued a refund and re-sent the item. Delivery wrapped up sooner than I feared after that. Super thankful it worked out, honestly glad I trusted the tip.
Quick happy surprise
soft, really natural, strap felt secure. Took a minute to get used to it, but now I'm pretty sold, getting compliments already.
Small upgrade, big relief
Right after they called to say there’d be a delay, they offered me a 20-inch instead of the 18 I ordered, no extra charge. I needed a wig quickly because of recent hair loss, so that moment—when they made that call—felt like okay, they’ve got this. Still waiting for shipping, but communication and the free upgrade made me actually relaxed. Quietly grateful, not over the moon.
Still sketchy, but it arrived
Halfway through the wait I kept thinking I should've gone elsewhere. I ordered on December 25 because I needed it for a move in January and I already distrust small shops. First they blamed customization delays, then claimed the payment never processed even though my bank shows otherwise. It arrived eventually — fine, but a stressful mess.
One missing piece
ask about clip availability first.
Birthday wig letdown
I actually found this wig after a friend DM’d me an Instagram post — I was excited, wanted something cute for my birthday, but it didn’t work out. I ordered a 22-inch and what arrived looked more like 17, and the shedding was honestly the worst part, hair everywhere, annoying. The lace looked cheap too. I reached out to customer service and it kind of fizzled, no real fix. Feels like they’re selling blended stuff at human-hair prices. Told my friend to skip it, and I’ll probably go Amazon next time.
Kitchen-test disappointment
Putting it on at the sink, I could tell pretty quick this wasn’t the same thing as the pictures. The cap fits fine and the strands feel soft enough to touch, but the overall density is much thinner — so it sits flat instead of giving that full look I wanted. The length is also shorter than advertised, which is annoying since that’s literally why I picked this one. It’s light and breathable, so comfortable for a few hours, and at least it’s not scratchy (small win), but you can see my scalp more than I expected. Shipping was slower than promised with no clear updates. I’ve had better luck with other sellers, so I’m relieved it’s wearable but not happy with value.
Left hanging again
I actually pictured wearing this thing on a weekend trip — tossed it in my mental outfit and everything — so getting an email that it was out of stock after I already paid felt like someone canceled my plans. I’m picky with online buys and usually double-check, but I trusted their site. Then they texted it might be 3–4 weeks, maybe, no promises. I needed it sooner. It’s not about the product itself here, it’s the waiting and the guessing; makes you feel like your order fell into a black hole. Had better luck with smaller shops that keep stock updated. Kinda annoying, honestly, and frustrating.
Inbox roulette
So there I was, refreshing my inbox for the third time, thinking I’d get a tracking number and move on with my day. Instead I get an email asking for more order info because apparently I spent "too much" — and the next day someone else asks for the same stuff again. I mean, they already charged my card, so why am I typing payment details into an email? I don’t do that. I already put my shipping address on the order, but they keep asking. It felt messy, like a sitcom where everyone forgot the script. Delivery never showed, customer service is slow and kind of evasive, and now I’m figuring out how to get my money back without too much drama. If you try them, take screenshots and demand a tracking number. Wanted to like them, but yeah, it smells off.
Morning routine that never started
I pictured myself slipping this into my morning routine—quick styling before work, less fuss on the commute. Instead I’ve been stuck with customer service that feels like a maze. Names on their emails sound made up, phones and a WhatsApp listed that go nowhere, and nobody to actually talk to. I keep getting different people emailing the same vague lines, eight separate replies about... nothing. It’s been a week since I ordered, still not processed, not shipped. I asked for a refund but can’t reach anyone to make it happen. At one point one rep seemed to actually read my message and I felt a flicker of hope, but that fizzled. So, this is only about the support—no comment on the hair itself since I’ve never received it. Frustrating, honestly; could be fixable if they just made contact easier.
Not what I expected, honestly
I first saw this wig on Instagram — a friend raved about it and I thought, sure, why not. Bought the 20-inch Bye Bye knots on 9/11 and it showed up on time, which was nice, but right away there was this faint musty smell. Had my stylist wash it a couple times with pro products during install on 9/28, and the back still started matting within days. I’ve dealt with tangled wigs before, but not at this price. I even tipped my stylist extra for the install because I thought it deserved it, but that didn’t change the wig. Customer service was the worst part — they wouldn’t do a straight exchange or full refund, only offered a shorter wig or $45 toward a “repair” (nope, you can’t fix bad hair quality). I’m a little annoyed, kind of disappointed, and hoping they'll do the right thing. If they actually handled returns better, this could’ve been different.
Slow delivery, but support came through
Morning rush, I grabbed these wigs to save time for work and kid drop-off. First, the caps started shedding the moment I took them out — hair everywhere, like they were falling apart. One had bangs so thin you could see the scalp; pointless. The third wig showed up almost two weeks later than the others, which messed up my plans. It took a week to get a return label, but the rep I chatted with was polite and finally sorted it, so I'm kind of relieved. Still waiting on the inspection and refund though, so fingers crossed they don't drag it out. I use wigs for quick daily styling, not to be buried in, so I couldn't wear these. All that said, I'm thankful they handled the return eventually. Just wish the delivery and refund process were faster and clearer.
Mirror moment saved the day
the wig arrived later than I’d hoped and I didn’t get any tracking info (annoying), and they kept texting me promos and suggestions about switching to a different unit — like, stop trying to sell me something I didn’t ask for. That part was irritating. Customer contact was mostly bots or after-hours replies, so if you want to call and complain, good luck. The discount emails felt flimsy too — $20 off? on a $200 item? meh. Still, when I put it on that morning, the fit was good, the color was right, and for the first five minutes I actually relaxed. It didn't feel heavy, the hairline looked decent when I blended it with my baby hairs, and people at brunch later said I looked nice (my boyfriend noticed, too). So it's not flawless — a few tangles after a day, and I wish they’d been clearer about stock and shipping — but it did the job when it mattered. Would I buy again without a better sense of their service? Probably not right away. But if you need something that looks presentable fast and you’re okay shrugging off pushy messages and slow support, this one can work. Not perfect, but it handled the important part: I didn’t feel self-conscious meeting his family.
Almost didn’t make it out the door
the length is shorter than advertised (I bought a “16-inch wavy” and once it relaxed it read more like a 10), and the density is on the thin side even after I sewed in an extra track. Biggest headache was the lace — it kept showing no matter what we tried. I’m clueless with wigs, so I dragged it to my stylist and we spent hours trying different adhesives and techniques. In the end we used a bit more glue than I’d planned and I chopped in some bangs to hide the hairline. It’s not perfect, but once styled it looked decent enough for the event and I stopped worrying. Would I buy again? Maybe, but only if I order a lot longer and accept some extra work.
Curly bundles summer ready
I'm completely in love with these curly bundles! They're super soft and have a nice bounce, even when they're wet. It's so easy to install and style the hair, and it looks really natural when mixed in with my own hair. I've bought several wigs from this company and I'm always happy with the quality. I definitely suggest this company to anyone!
Bye bye knots, synthetic feel
The color of the wig was really cool and definitely made me stand out in a crowd. But I have to say, the wig itself felt too fake. It was itchy, not very full, and didn't stay looking good for long. I kept getting wig hairs in my mouth and eyes, which was annoying, and it wasn't very comfy to wear for a long time. Plus, when I cut it, there was this gross waxy stuff that came off. Overall, it's alright if you need a quick style change, but the artificial feel is a big downside.
Lace front wig purchase
I just got a new lace front wig and I was blown away by how fast it arrived and how great it looks. Usually, when you buy stuff online, it takes forever or it ends up being not so great, but this time it was awesome. The wig is top-notch quality and when I had some questions, the customer service was really helpful. The way the wig is made, I can tell it's gonna stay put. I'm really looking forward to rocking my new wig, and I've already been getting lots of compliments on how real it looks. I can't wait to buy more stuff from this company!
About UNice
Haircare is an essential and hygienic routine for both men and women. Nobody likes to go out with a frizzy, arid, and unhealthy hair. Finding that refine hair care product that works for a person can make a massive difference to how they look and feel. If you wish to check out hair products, then you might want to consider giving UNice a try. We suggest you read honest customer reviews of UNice here before visiting their website.
About UNice
UNice claims to be amongst the leading suppliers in virgin real human hair and many other hair products. They assert to have grown their capacity in research & development, marketing design, and also applicable shipping & receiving network to deliver all of their products across the world.
Products and Services of UNice
UNice offers an extensive range of hair products that include various textures of hair such as curly, body wave, straight, deep wave, natural wave, and more. Other products offered by UNice are hair extensions, like clip-in hair, tape-in hair, U-tip hair, light color, dark color, and many more products.
Compliments, complaints, and tips for UNice
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Contact Information
6000 Sepulveda Blvd.
90230 Culver
United States
Categories UNice
Page Statistics
Last update: November 2025
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Review with most votes
Headband wig
really love how soft and full the wig is and its light on my head. I just had to use a hair pin to make the band tighter because I have a small head but I love it! Will be purc... Read onBy: lacy