UNice68 reviews
This score is based on 68 genuine reviews submitted via US-Reviews since 2021.
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I'm sold, annoyed — great, pricey. First saw them on Instagram and told friend; this is my fifth, delivery was quick.
They actually listened
Needed units during a stressful move because of bad back; reps listened, adjusted timing, and delivery showed up on time, grateful.
Good starter wig, minor issues
Needed this after a botched cut; it feels soft, manageable, wearable for beginners, though cap's a tad snug, decent.
Constant texts killed it
Phone keeps buzzing with coupon texts, despite me asking them to stop. I had been thinking of trying a wig for my daily commute, but their persistence convinced me not to buy — annoying and intrusive.
Experience wins
Overall solid — their follow-up actually sealed the deal. Communication was steady, a slow patch here and there but they stayed on it. Would tell others to stick with them.
Delivery hiccup, handled
I started using them last month; first order arrived late but customer service fixed it fast. Was surprised at the handwritten note.
Almost fooled me
Midway through my morning rush I thought — these 24-inch body waves look amazing in the box, shiny and full. Then I curled them; the smell while styling was unbearable.
Almost didn't trust
I used it the week before my wedding and didn't expect much. First impression was meh, but by the first dance it stayed put, no fuss, and I was satisfied, so I'll recommend.
Caught me smiling
natural, not stiff. The moment I knew I was happy was when it stayed put through dancing, no pins needed, and comfy too, honestly — wow.
Almost Didn’t Buy It
the hair sat natural, minimal shedding after a comb-through, even if the lace feels a bit stiff and knots weren’t fully bleached. Told my coworker to try it.
Nearly a panic, then relief
I first saw them on Instagram (a buddy sent the link) and got nervous when my order lagged — three weeks felt forever. I called customer service, they actually helped, issued a refund and re-sent the item. Delivery wrapped up sooner than I feared after that. Super thankful it worked out, honestly glad I trusted the tip.
Quick happy surprise
soft, really natural, strap felt secure. Took a minute to get used to it, but now I'm pretty sold, getting compliments already.
Small upgrade, big relief
Right after they called to say there’d be a delay, they offered me a 20-inch instead of the 18 I ordered, no extra charge. I needed a wig quickly because of recent hair loss, so that moment—when they made that call—felt like okay, they’ve got this. Still waiting for shipping, but communication and the free upgrade made me actually relaxed. Quietly grateful, not over the moon.
Still sketchy, but it arrived
Halfway through the wait I kept thinking I should've gone elsewhere. I ordered on December 25 because I needed it for a move in January and I already distrust small shops. First they blamed customization delays, then claimed the payment never processed even though my bank shows otherwise. It arrived eventually — fine, but a stressful mess.
One missing piece
ask about clip availability first.
Birthday wig letdown
I actually found this wig after a friend DM’d me an Instagram post — I was excited, wanted something cute for my birthday, but it didn’t work out. I ordered a 22-inch and what arrived looked more like 17, and the shedding was honestly the worst part, hair everywhere, annoying. The lace looked cheap too. I reached out to customer service and it kind of fizzled, no real fix. Feels like they’re selling blended stuff at human-hair prices. Told my friend to skip it, and I’ll probably go Amazon next time.
Kitchen-test disappointment
Putting it on at the sink, I could tell pretty quick this wasn’t the same thing as the pictures. The cap fits fine and the strands feel soft enough to touch, but the overall density is much thinner — so it sits flat instead of giving that full look I wanted. The length is also shorter than advertised, which is annoying since that’s literally why I picked this one. It’s light and breathable, so comfortable for a few hours, and at least it’s not scratchy (small win), but you can see my scalp more than I expected. Shipping was slower than promised with no clear updates. I’ve had better luck with other sellers, so I’m relieved it’s wearable but not happy with value.
Left hanging again
I actually pictured wearing this thing on a weekend trip — tossed it in my mental outfit and everything — so getting an email that it was out of stock after I already paid felt like someone canceled my plans. I’m picky with online buys and usually double-check, but I trusted their site. Then they texted it might be 3–4 weeks, maybe, no promises. I needed it sooner. It’s not about the product itself here, it’s the waiting and the guessing; makes you feel like your order fell into a black hole. Had better luck with smaller shops that keep stock updated. Kinda annoying, honestly, and frustrating.
Inbox roulette
So there I was, refreshing my inbox for the third time, thinking I’d get a tracking number and move on with my day. Instead I get an email asking for more order info because apparently I spent "too much" — and the next day someone else asks for the same stuff again. I mean, they already charged my card, so why am I typing payment details into an email? I don’t do that. I already put my shipping address on the order, but they keep asking. It felt messy, like a sitcom where everyone forgot the script. Delivery never showed, customer service is slow and kind of evasive, and now I’m figuring out how to get my money back without too much drama. If you try them, take screenshots and demand a tracking number. Wanted to like them, but yeah, it smells off.
Morning routine that never started
I pictured myself slipping this into my morning routine—quick styling before work, less fuss on the commute. Instead I’ve been stuck with customer service that feels like a maze. Names on their emails sound made up, phones and a WhatsApp listed that go nowhere, and nobody to actually talk to. I keep getting different people emailing the same vague lines, eight separate replies about... nothing. It’s been a week since I ordered, still not processed, not shipped. I asked for a refund but can’t reach anyone to make it happen. At one point one rep seemed to actually read my message and I felt a flicker of hope, but that fizzled. So, this is only about the support—no comment on the hair itself since I’ve never received it. Frustrating, honestly; could be fixable if they just made contact easier.
About UNice
Haircare is an essential and hygienic routine for both men and women. Nobody likes to go out with a frizzy, arid, and unhealthy hair. Finding that refine hair care product that works for a person can make a massive difference to how they look and feel. If you wish to check out hair products, then you might want to consider giving UNice a try. We suggest you read honest customer reviews of UNice here before visiting their website.
About UNice
UNice claims to be amongst the leading suppliers in virgin real human hair and many other hair products. They assert to have grown their capacity in research & development, marketing design, and also applicable shipping & receiving network to deliver all of their products across the world.
Products and Services of UNice
UNice offers an extensive range of hair products that include various textures of hair such as curly, body wave, straight, deep wave, natural wave, and more. Other products offered by UNice are hair extensions, like clip-in hair, tape-in hair, U-tip hair, light color, dark color, and many more products.
Compliments, complaints, and tips for UNice
What can you tell us about UNice? Are their products satisfactory enough when you patronized them? Would you suggest them to your family or friends? Do they have friendly and dedicated or well-grounded personnel attendants as they also claimed? Maybe you can suggest to us how the company can improve its products and service delivery for the best clients’ experience. Your feedback will benefit the company and help potential clients choose wisely.
Details
Contact Information
6000 Sepulveda Blvd.
90230 Culver
United States
Categories UNice
Page Statistics
Last update: May 2026
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Review with most votes
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really love how soft and full the wig is and its light on my head. I just had to use a hair pin to make the band tighter because I have a small head but I love it! Will be purc... Read onBy: lacy