Vivaterra - Overall Rating based on 9 reviews
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A Wreath
My mother ordered a wreath in September and paid for shipping and insurance. Month after month they promised her it was coming. Now it’s supposed to come on Christmas Eve but the tracking doesn’t work. 3 months later she asked for a refund and still has received nothing. Shame on you for deceiving an 85 year old woman. Horrible company. Beware !
Bench
The bench I ordered was nice but when it arrived it was missing the hardware to put it together. Trying to get ahold of someone at this company is next to impossible, unless you want to place an order and of course they refer you to customer service. So at this point I have a $400 worthless bench that I have to dispute through my credit card company because this company won’t answer their phone or emails that are sent. I would beware when ordering in case there is a problem with your order because their customer service is seriously lacking.
rdhtfg
ordered zen stone from Viva Terra and when opening noticed rounded base laCustomer -support- number +1.8.0.5.7.0.6.7.4.6.6...
phone number +1...8O5(...706...7466...
Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6...cked enough flat surface to provide stability. Talked to cust. Rep. Named Brittany who was very professional , courteous an2 elephants order 153748090
Ordered item 08/27/21 , they changed date to 09/21/21 , then to 11/16/21 , now sometime ln Dec. Question. 2021 or 2022 ? Yet they have them listed in their new Holiday catalog.How can not have this item on in stock and offer it for sale. Sweetheart of a Company to do business with , don't you think?
Zen stone decorative figure
ordered zen stone from Viva Terra and when opening noticed rounded base lacked enough flat surface to provide stability. Talked to cust. Rep. Named Brittany who was very professional , courteous and just a genuine pleasure to deal with. She said Viva Terra does everything possible to guarantee customer satisfaction and she was going to send me another Zen Stone free of charge
1 week later another stone arrived in perfect condition. It is a exceptionally attractive item as are all their items.
Check to see for yourself. Question... Would l order from them again? Answer...yes every day of the week and twice on SundayZen stone decorative figure
Item probably comes to them prepackaged , no quality control check. Stone not staple. Wrote bad review, Guess what picture of zen stone on their website now shows it with much flatter base. Stone very heavy 25 lbs , wouldn't want that tipping over. In my humble opinion not great outfit to order from.
Teak Column Shelf and Teak Blown Glass Hanging Vase
I love the things at this store but the shipping is just awful. They say it’s in stock when you purchase the item but then you later find out it is not in stock. I ordered both items in May and I keep getting emails every two months saying they are back ordered. One item is taking six months to arrive the other says 4 months. If the company does not have the items in stock they should say that instead of posting in stock. People don’t expect to wait six months for an item. I feel like they just want your money but they know they can’t supply the goods. This is not good customer service especially when you pay for the product. It’s not about refunding someone back their money when it takes a long time to deliver the item…it’s about being honest about your products being in stock! There should be some compensation when a person has to wait 6 months. This is just wrong!!
Earrings
S & H for 2 pairs of earrings is $15.00! Ridiculous.
Worthy every penny
I am using the doors for quite long, and i am really happy that i bought one. its really good if you don't want to spend your money again and again on doors. I previous was rotten from sides, only god knows how that happens in the first place. But then again i am not going to invest my money on something like that. SO yes go for this one.
Review with most votes
Worthy every penny
I am using the doors for quite long, and i am really happy that i bought one. its really good if you don't want to spend your money again and again on doors. I previous was rott... Read onBy: Ethan Walkers