Voogueme

Reviews, complaints and customer experiences (37)

The thing that becomes instantly clear once you start the buying process is that it is a case of false value compared to other cheap/Chinese based glasses companies. A frame may be very cheap, but the cost of adding a prescription is much higher than similar online stores.

Also beware that many of the super value frame prices listed in Facebook ads etc arent actually available when you go to their actual website.

My glasses arrived much quicker than the estimated time even though I chose not to pay for premium shipping (since it was already not as cheap as I had thought). This is a HUGE plus point!

My prescription is also correct in both glasses. I would buy from them again but I would keep in mind just how big and bulky their glasses are. I suspect its for speed & keep design cost down that a little more care isnt given but its a real shame. My glasses I feel are JUST below looking costume/clownish/silly but some designs when you have in mind how big they are would cross the boundary. Ive only seen this to be the case, in my opinion in many customer photos Ive seen.

So I will buy again for these unusual and unique glasses but with caution!

I love my glasses. I knew it was going to take a while to get them. But since then I’ve ordered my sister and my daughter a pair. They are definitely high quality and definitely worth the wait. Yes, it took about a month, but so satisfied. Comes with a sturdy case a the tool to adjust screws if the ever become loose. Comparable quality to the ones you’d pay $200- $500 without hesitation.

I LOVE my six pair of glasses that I recently purchased. They are fashionable,sexy,business,fun,and affordable. I have received so many compliments. My prescription was filled in all of them and the shipping was extremely fast.I will definitely purchase again.

I received my order today. The delivery took awhile. Nevertheless, good things come to those who wait. These glasses are meant for me! I have a large head. They fit so well!!! They are stylish, and well made. Bravo🙌🏽🙌🏽

My order was placed since May 11th and 29 days later still have not received my glasses.
I am utterly disgusted and dissatisfied with this company.
They use a lot of tactics to get around dealing with the issue when you send an email...they tell you things like email received blank and a whole lot of rubbish.

I live in Barbados and made the purchase to send to some one staying for a short time in the US to bring to me...the tracking order is still saying intransit to final destination. I received an email today saying give them another week. The person has departed the U.S now I am not sure how or when I will get my order.

I will never use this company again or recommend it, they are dishonest.

DO NOT ORDER FROM THIS COMPANY, THIS IS A SCAM!!!!!!!! I PLACED AN ORDER A MONTH AGO AND NEVER RECEIVED MY ORDER. I AM CONTACTING US COMMERCE OFFICIALS TO STOP THIS COMPANY FROM SCAMMING PEOPLE IN THE UNITED STATES

I am pleased with all of my purchases. I did however pay for expedited shipping which they said it would be 7-14 days. I ordered on the 20th and they got to me on the 27th. I would definitely order again from here!

I had no problem with ordering, shipping or receiving my glasses. 8 days with expedited shipping. Nice quality and I’ve had great compliments. Regular shipping takes a while I hear.

First time ordering from this website, but overall I was highly satisfied with the price and the look. I love my new glasses! Just took a while for me to receive them.

Love the frames no complaints about this company delivers good. products only one thing it hard to talk to. someone and time frame to get glasses

First time i am leaving a review since i've been shopping online, not my thing but i can't play with my glasses. Still waiting on this order to reach my United States Address. Don't tell to contact support team because most of us have been through the no replies for updates.

Please check your mails for my emails please.

OrderID: 130110014

Create time: 2021-04-25 20:46:03

2021-04-25 20:46:03, Order leave warehouse, waiting for being picked up.
2021-04-25 14:46:11, Quality Inspection completed, waiting for packaging.
2021-04-25 08:35:58, Lenses manufacturing completed, waiting for quality inspection.
2021-04-24 16:03:47, Lenses are matched, waiting for manufacturing.
2021-04-24 10:14:35, Frame(s) is/are ready, waiting for lenses.
2021-04-24 08:10:56, Order is under processing.
2021-04-24 01:59:08, Your payment has been successful.

I ordered 2 pairs of glasses a month ago and tracking has been stuck “on the way to USPS facility” for 10 days. Everyone else saying they got theirs in a week is discouraging since no one I talk to knows where they are or when they’ll be delivered to me. I just asked for a refund so I’ll see where that goes. The last pair of glasses I ordered didn’t take this long, but the prescription was off so I think this is the last order I’ll make with them; I’m so disappointed.

Would not buy from here ever again and can't get refund. Very cheap quality and the prescriptions are not what they say!

I would not recommend to anyone.

Diese Firma ist eine Frechheit. Du bestellst, Brille ist nicht so wie abgebildet, dann zahlst du noch Zoll und wenn du Hilfe anfragst bekommst du Antworten die eigentlich nichts aussagen. Dann bekommst du einen Rabatt Code der aber nicht funktioniert. Ich bin echt extrem enttäuscht. Raten jedem ab dort zu bestellen.

Terrible Experience. Not only would they not refund our money, when we tried to return the glasses, they refuse to give us an address. Then when we mailed them back to corporate headquarters, they refused to take back their own product. Worse internet ordering experience ever. Also email response were all pre recorded messages. Terrible company and no help what so ever. Still kept my money.

I have ordered many frames from here and recently learned I actually need bifocals. I received my latest shipment of 4 frames & have been trying to contact them about returning them to get my rx in them. No one has replied and I am VERY disappointed!

While I like the frame, the transition lenses purchased from Voogueme is distorted. I can see perfectly through the top; however, the lower part of the lenses appears distant or curved. I provided Voogueme with my current prescription used to purchase eyewear from a local optical store and I didn’t experience a problem. I’ve attempted to contacted Voogueme via phone and email several times to correct the problem and received no response.

DO you guys read your reviews ??
I would be crazy to order anything? but the Glasses looks great.

I bought several pairs of glasses and what can I say besides Im impressed they all look amazing and fit perfectly