Vooglam Reviews: Share your review & read experiences

Is this a legit website

Yes its legit but I have been waiting for over a month! I was just told a week ago that one of my pairs was not in stock. I have not even received when it will be shipped. they apologized for the delay 2 weeks ago and added a free pair. But what's the point, if you still are taking forever!! I am so angry and will not be ordering again!

I been waiting almost 2 months they keep telling me they are waiting on this frame. And I hear nothing!!! Nobody sends me any updates tracking or anything its just the same old generic explanation!! I am starting to think it is some kind of Scam!!! Nobody over there is trying to compensate me for anything!! I am pissed!!

Imagine how I felt waiting 3 months for my order and then tell me there out of stock I make another order and of course out of stock with no compensation at all for the trouble was soo bothered

You all do realize that this company is overseas in China

Yall do realize it says they are overseas which i knew so i took their recommendation and got the expedited shipping its a reason they recommend that otherwise u will wait forever over a month or two and of course by time they actually try and use your frame they will be out of stock BC the ppl who chose to do expedited shipping got first dibs pay the 8.99 for shipping for two i spent still less than i would have going to the store in the states ????????‍♀

I received my glasses, took quite awhile but I am fine with that... but when they arrived the lense was chipped. I tried 3 times to call, and was put on hold then disconnecbut , I sent an email right away with a picture of the glasses, and received an email back that they would replace the frames for half price. This is totally unacceptable and very poor customer relation skills. I have not responded to this reply from them and still not received a response. Again I was pleased with the glasses themselves they were lovely,,,, but extremely disappointed in lack of customer service

I received my glasses within a week purchased
I purchased my glasses
through Amazon. I love them. Beautifully made will
buy again.

I ordered glasses .after about a month they came were very uncomfortable. I wanted to return them but was told I only could get back 50% and would have to pay shipping to the states. What a ripoff.

For all of you who have posted- thank you because I was going to order however if it is taking a month to get them, forget it- they shouldn't charge your account until shipped however if it takes that long, just cancel your order.