Vrai - Overall Rating based on 7 reviews

86% Would buy here again




Featured Reviews

Most relevant positive review

  2023-10-10
hjxfg
My experience with Vrai was nothing short of exceptional. As a customer, I was loocUSTOMER sRVICE...Read on
yughty

Most relevant negative review

  2023-09-14
Rings and bracelet
Last November, I ordered 2 rings on size 5, then turned out the size is 4.5. I sent back the ring...Read on
Melody

Review with most votes

  2023-06-23
cUSTOMER sRVICE pHONE NUMBER +
My experience with Vrai was nothing short of exccUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 cUS...Read on
cuggud

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    Would buy here again
    Overall

    hjxfg

    My experience with Vrai was nothing short of exceptional. As a customer, I was loocUSTOMER sRVICE pHONE NUMBER +1...8O5...301...7042
    cUSTOMER support pHONE NUMBER +1.8.0.5.3.0.1.7.0.4.2king for sustainably created diamonds and that is precisely what I found. The quality, simplicity and transparency ...


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    Would buy here again
    Overall

    Rings and bracelet

    Last November, I ordered 2 rings on size 5, then turned out the size is 4.5. I sent back the rings. After their investigation, they issued me a store credit.
    This March, I used this credit to purchase a bracelet. The clasp broken within a month. I sent back the broken bracelet and got a replacement in April.
    Three days ago, I noticed that the bracelet was no longer on my wrist. I believe that the bracelet broke due to the thin golden chain and fragile clasp which happened less than one month right after the original purchase (March 29).
    The bracelet cost around $600 and is less than 5 months old.
    I contacted the service team, and they gave me a ridiculous list of possible reasons for my bracelet being lost. They also offered me a $30 courtesy discount on a new purchase, but I'm not sure I want to buy another product from this company after this experience. Has anyone else had this issue?
    I am requesting a refund or replacement bracelet.


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    kugljg

    l. As a customer, I was looking for sustainably created Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
    phone number +1.805.706.7466
    Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6diamonds and that is precisely what I found. The quality


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    wwredf

    Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
    phone number +1.805.706.7466
    Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6


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    Would buy here again
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    guhjkm

    customer, I was looking for sustainably created Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
    phone number +1.805.706.7466
    Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6diamonds and that is precisely what I found. The quality


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    xchf

    They kept me updated throughout every stage - from production to delivery - so there were no concerns about where my item might becUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
    cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 or how long it would take to arrive. When the product arrived it exceeded


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    Would buy here again
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    cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008

    My experience with Vrai was nothing short of exccUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
    cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008eptional. As a customer, I was looking for sustainably created diamonds and that is precisely what I found