Wanan Luxury - Overall Rating based on 20 reviews
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First experience, very positive
I'm really happy with how quick the delivery was and the product I got. The shipping company didn't give me a heads up on when it would arrive, so I messaged the seller on WhatsApp. They got back to me fast and were really nice. Great job!
Delayed shipping notification
I still haven't gotten an email about my shipment, and it's been 4 days already. Pretty disappointed with the whole experience.
Luxury handbag
My time at that store was pretty bad. The way they dealt with the shipment and how they treated customers was just awful. I definitely wouldn't recommend shopping there to anyone.
Email notification of a reserved order
I got an email telling me my order was all set, but when I went to buy it, they were already out of stock. To make things worse, I couldn't even make a payment because of some technical problem on their end. And when I tried to talk to customer service about how unprofessional it all was, they blocked my number! I used to be a regular customer, but after this, I won't shop there again. It was just so unprofessional and rude.
Purchased a pair of designer shoes
I was so let down by this fancy store I bought shoes from. They were supposed to be top-notch, but they fell apart after only a few hours of wearing them. When I called customer service, they acted like it wasn't a big deal and said I couldn't return them since I had already worn them. This lack of care for quality and making customers happy is not okay.
MCM Backpack purchase
I just got an MCM backpack from this online store and I gotta say, I'm really impressed with how everything went down. Ordering was a breeze, my order came right on time, and the customer service was top-notch. The backpack was exactly what I expected and I couldn't be happier with it. I definitely suggest checking out this site if you're in the market for some high-end luxury items at a good deal.
High-end designer dress for a special event
I was so bummed out by my trip to that store. The dress I bought was seriously lacking in quality – loose threads everywhere and the stitching was all wonky. And don't even get me started on the fit, it was way off despite me ordering my usual size. I checked out the same dress from a different store and it was like, totally different – way better quality and actually fit me correctly. I felt like I totally wasted my money on a product that was supposed to be luxurious but was far from it.
Off White Cap
Wanan Luxury is such a SCAM that it has forced me to write a review. I am not a keyboard warrior and normally this sort of thing I would just put down to experience - but seriously this company are SCAM artists.
I seriously advise everyone against ordering from this website. I ordered an Off-White cap which arrived crushed in very poor packaging. Not how you expect a 300€ cap to be delivered to you. I returned the item immediately and after much chasing and emails back and forth was told that they would refund me ONLY 50€ as the tags on the item were damaged.
This of course is absolutely false and they are just trying to SCAM me. They still refuse to refund my payment. Buyer BEWARE - I can´t imagine this outfit will be around for much longer anyway with practices like this.Bvlgari clutch
I would definitely recommend not buying from this shop. So, I ordered a Bvlgari clutch, but when it came, it didn't have the box and was just wrapped in clear plastic. I tried reaching out to them to return it, but I didn't hear anything back and still haven't gotten my money back. I even had to spend extra on shipping. I'm never shopping with them again after this experience.
Balmain blazer purchase
I just got this Balmain blazer from the store and let me tell you, I am so happy with it. It came in all brand new and legit, just like they said. The price was super good for something so fancy and the customer service was amazing. The team was always there to answer questions and help out, which made everything easy. I'll definitely be shopping here again.
Clothing, skepticism, instinct, timely delivery, stunning outfit, future purchase
I was kind of unsure about buying clothes from this company at first because I heard mixed things, but I'm happy to say that my shopping experience was awesome. I trusted my gut and went for it, and it paid off big time. My order came right on time, and the clothes I got were even better than I thought they'd be. The quality was amazing, from the fabric to the design, everything was great. I'm definitely planning on buying more stuff from them in the future.
Wide selection, competitive pricing, fast delivery, accurate description
I'm really happy with what I bought from this store. They have a lot of different products to pick from, and their prices are really good. My order arrived quickly, and the item I got looks just like it did on the website. All in all, it was a really good shopping experience, and I would definitely shop with them again.
Off-White cap purchase
Wanan Luxury is such a rip-off! I bought an Off-White cap from them and when it showed up, it was all squished because they didn't package it right. When I sent it back, they tried to say the tags were ruined and would only give me part of my money back. That's a lie and they're just trying to cheat me out of my cash. I've been fighting to get the full refund, but they won't budge. Don't ever buy from this company, it's not worth it!
Coat purchase never received
I bought a coat from this website not long ago, but it never showed up. I tried emailing customer service, but got no useful answers and then they stopped responding altogether. I'm really upset about how they're handling this and feel like they're not taking responsibility. I'm going to pursue legal action to sort this out and I highly recommend avoiding this site for any future purchases.
Late order preparation
My experience was pretty good, but there was a small delay in getting my order ready. The person I reached out to for help was really nice and gave me all the info I was looking for.
Online purchase of jewelry
I just bought some jewelry from that site and it's been a total disaster. I didn't even get my order, and when I tried contacting their support team, they were absolutely no help. They didn't seem to care about fixing the problem at all. It's pretty obvious that this site is sketchy, so I recommend avoiding it at all costs.
Black fur mixed jacket
I got this really cool black fur mixed jacket and I have to tell you, I'm super happy with it. It looks amazing and I loved it so much that I already ordered another fur jacket that should be coming soon. I'm really hoping I'll be just as happy with this new one. I'll make sure to update my review once I get it. But for now, I'm finding the website to be really trustworthy.
Gold shoes for a special occasion
Yeah, so I ordered these super cool gold shoes for this really important event, you know? But when they finally came, they were definitely not gold! They ended up sending me rose gold instead. I was so bummed out! I contacted them about it and all they said was, whoops, we messed up the color. Then they only offered me a €20 credit to make up for it. Like, seriously? That’s not even close to enough! I probably paid more just for shipping! I told them there’s no way I’m taking the credit, and now I’m planning to return the shoes in hopes of getting a full refund.
High-end items for cheap
You can find some really great deals on high-quality stuff at this place. The prices can't be beat for what you're getting. And, they get your order out super quick. It's a no-brainer to shop here.
Cap purchase
I bought a cap from this store and man, the customer service was just terrible. The cap got delivered in a super crappy package, all flattened out and unwearable. I shelled out 15 euros for delivery, which is a lot compared to other places online. And when I tried to return it, I never got my money back despite trying to reach out to customer service multiple times. So yeah, definitely not shopping here again.
Review with most votes
Cap purchase
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