YesCustom - Overall Rating based on 24 reviews
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Custom print PJs
I placed an order 12/10 for custom PJs as a Christmas gift. I paid an additional $3.99 for VIP handling to ensure it would arrive by Christmas. I received the confirmation the order was placed, and it said I would be notified when the item shipped. By January 2nd I still had not received my order or any other communication from the company. I contacted their customer service department. The following day the produce was delivered via USPS. I also received an email that same day with proof of delivery. I replied back stating I was not at all happy with the service, especially since I paid extra for priority service to ensure a Christmas delivery. This morning I received this email:
Hi,
The VIP is not for delivery as well.
Best Wishes,
YesCustom Team
Serena
Needless to say, I will not be ordering again.Selfie Hoodie and sweatpants
Absolutely HORRIFIC experience with this company. They delayed my package by two weeks. They only shipped it out AFTER I asked for a refund. I finally get my order today, after placing the order almost a month ago and it's not even the full order! Trash company, trash customer service who are useless, and a ... SCAM! Never spend your money here. If you've placed an order, put in a claim with your bank now for a refund because these jackholes won't give you one. If I could give zero stars I absolutely would.
Socks
This is made in China and ships from China. Do not expect this to arrive anytime soon. Placed my order on December 2 and I had to follow-up on December 16. This is not arriving for Christmas. Do not order from here.
Custom tee
I never received my order. No way to contact someone to track the status of my order. I will be reporting to BBB
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Custom tee
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