Zyliss UK3 reviews
This score is based on 3 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Lost then sorted — nice support
I started getting emails asking for a review before the griddle pan ever showed up. I kept checking the DPD tracking like a hawk and it barely moved, so I figured something was off. I emailed them and explained, and yes, at first it felt like I was the one doing all the chasing — not fun. But customer service actually picked it up, dug into the carrier, admitted they couldn’t get clear answers, and offered a refund or a replacement. I chose the replacement and it arrived in about two days. So yeah, annoying start, but the way they handled it made me feel taken care of. A small shout to the team: don’t send review requests until delivery is confirmed. To other buyers, don’t panic right away — contact support, they’ll help. I’m relieved and overall pretty pleased.
Mixed-up order, still no refund
sloppy confirmations, bad inventory control, zero follow-up. I’ve filed a complaint and I’m still waiting on the refund, with no replies. If you deal with them, watch your bank account and keep screenshots of everything — trust me, you’ll need them. I do wish one person would pick up the phone and sort it out; that would change the whole impression. Small hope: fix the back office and stop sending surveys for things people never got.
Half Skeptical, Mostly Relieved
I was halfway through setting the thing up when I realized how nervous I'd been buying it — moving, sore lower back from hauling boxes, and I'd read mixed stuff so I almost didn't order. The ordering emails were messy and delivery notices contradicted each other, so yeah, big doubts. But once it arrived and I used it a few days, most of that skepticism melted. It's not perfect — assembly notes are sloppy, the cover wrinkles and the cushion could be firmer — but it actually helped my back and that's what mattered. Customer service was slow at first and their messages felt automated, I had to follow up, but they were polite and eventually fixed the shipping confusion. Price seemed fair for the relief I got. Small annoyances remain, but overall I'm really glad I took the chance.
About Zyliss UK
Zyliss UK is the United Kingdom arm of Zyliss, a kitchenware brand known for designing and supplying handheld cooking tools and utensils. Its range commonly includes items such as garlic presses, graters, peelers, scissors, and other food-preparation accessories for home kitchens. Products are typically aimed at everyday consumers and home cooks looking for practical kitchen tools. Zyliss is associated with the DKSH group through its history of brand ownership.
This information is based on publicly available data and is provided for orientation purposes only.
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Last update: May 2026
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