All reviews of R. Douglas
Review about: Touch of Class
Electric blanket purchase
I bought an electric blanket from this company recently, but it's been over a month and I still haven't gotten it. I reached out to customer service, and they said it's at FedEx but FedEx says they don't have it yet. It's been a frustrating back-and-forth between the two companies. The lack of communication and accountability is driving me crazy, and I'm really unhappy with how this whole thing has gone down.
Review about: Komodo
Color mix-up, wrong size
So, I really wanted to try out different sizes of this thing I ordered, you know? But they ended up sending me the wrong color, which was weird because it wasn't even listed on their website! And then to make matters worse, the color I originally wanted was all sold out. To top it off, they also sent me the wrong size because they messed up the labeling. I had to order more sizes and colors just to find one that actually fit me. I never ended up getting the color I really wanted. But hey, the Komodo rep did try to help out by suggesting other items and giving me a free returns label. On the bright side, I did get another item that arrived on time and in good condition. It was kind of a mixed bag, you know what I mean?