Komodo Reviews
Reviews (6)
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Oversized t-shirt purchase
Man, what a pain! I bought a t-shirt in two different sizes, figuring one of them would have to fit me, but they were both totally off. The M ended up being bigger than the L - like, what's up with that sizing mix-up? Luckily, the customer service folks were super helpful and agreed to do an exchange for me. I sent it back and, to my surprise, got a new M shirt that fit perfectly in under a week. I've gotta give them credit for fixing their error, but what's the deal with the wonky sizing in the first place?
Sustainable fashion jacket
I just bought this really cool sustainable fashion jacket from this company, and let me tell ya, I was super impressed by how much they care about making eco-friendly clothes. The jacket itself was top-notch, but I did run into a little problem with it at first. No worries though, their customer service team was on it in a flash and fixed everything up for me in no time. All in all, I had a great time shopping with them and I'm totally digging their commitment to sustainability in the fashion world.
Organic linen joggers
I just bought two pairs of organic linen joggers from this company and I was really impressed with how good they were. The material was so soft and comfy, and the design was exactly what I wanted. But, one pair had a wrong label sewn in, it was a little hiccup. I reached out to their customer service team and they were super helpful, they fixed the problem right away. I gotta say, I'm really happy with my purchase and how well they took care of me.
Shirt purchase for son's birthday
The delivery came real fast and I could easily keep track of it through Royal Mail. But, had to call customer service cause I never got an email saying my order went through. The guy I talked to said not to worry, my order was being taken care of and would go out that very day. And it did! Got the shirt the next day and it's top-notch quality. My son's gonna love it for his birthday next week. Even better, the packaging was eco-friendly.
Color mix-up, wrong size
So, I really wanted to try out different sizes of this thing I ordered, you know? But they ended up sending me the wrong color, which was weird because it wasn't even listed on their website! And then to make matters worse, the color I originally wanted was all sold out. To top it off, they also sent me the wrong size because they messed up the labeling. I had to order more sizes and colors just to find one that actually fit me. I never ended up getting the color I really wanted. But hey, the Komodo rep did try to help out by suggesting other items and giving me a free returns label. On the bright side, I did get another item that arrived on time and in good condition. It was kind of a mixed bag, you know what I mean?
Organic clothing purchase
I totally get the whole ethical vibe with this clothing brand, but honestly, the pieces just weren't my style. Even though they were all organic and super comfy, I ended up giving them away since they didn't really spark joy for me. It's key that ethical and secondhand clothing really resonates with your style and makes you feel great when you rock it. Sadly, this brand just didn't click with me.
