All reviews of Reichert
Review about: LOOK Optic
Attractive product with poor customer service
I gotta say, my experience with this company was pretty disappointing even though their product seemed pretty good. I was really excited at first because their website was all slick and their ads were catchy, but man, their customer service was a letdown. I tried using their chat feature for help and ended up waiting for over 2 hours with no response. And when I finally called customer service, I was put on hold forever and eventually just got hung up on. Even my email inquiry went unanswered! It was just really frustrating and left me feeling pretty dissatisfied with the whole thing.
Review about: Safe & Chic
Gluten-free, organic, variety, great customer service, quick delivery
I just bought some stuff from this online shop, and let me tell you, I was super happy with all the gluten-free organic goodies they had. I've got a major gluten allergy, so I gotta be careful with the makeup and skincare products I use. Safe & Chic had a ton of options that were just what I needed, and I'm thrilled with what I got. The stuff is top-notch quality, and I feel really good about using it because I know it's safe for my skin.
Review about: Car Rental 8
Cancellation charge complaint
They charged me a fee for canceling my car rental without letting me know, and I couldn't get it removed. However, after seeing my review, they refunded the money, which was a nice gesture.
Review about: Sideshow
Action Figure Purchase
As a customer at Sideshow, I was really impressed with my recent purchase of an action figure. The product I got was exactly what was described on the website, there were no differences between the online description and the actual item. I had no problems using discount codes during checkout, and my payment went through smoothly. The ordering process was easy and made my shopping experience hassle-free and fun. Plus, my product arrived quickly on the promised delivery date, so I could start enjoying my new action figure right away. Overall, I'm very happy with my experience at Sideshow and will definitely come back for more purchases in the future.
Review about: Sixt Car Rental
car rental
I rented a car for a day and everything was fine, but when I returned it, they tried to overcharge me. I was pretty upset about it and asked for my money back, but they refused. They even kept my deposit, which made me really angry. And to top it off, they're not even responding to my emails! So yeah, I wouldn't recommend going there, find another place to rent a car for sure.
Review about: Imperial Fashion
cute clothes
Oh my gosh, I got these really cute clothes online, but when I tried to send them back it was a disaster! They told me I had 14 days to return them, but then customer service took forever to get back to me. Finally, they said I had to reach out to UPS and dish out 5 euros to send them back. Ugh, so not cool!
Review about: Men's USA
Incorrect jacket sent twice
I ordered a jacket online recently, and let me tell you - they messed up...twice! I tried reaching out to customer service for some help, but all I got was a bunch of unhelpful and unapologetic responses. And get this - they wouldn't even cover the cost of returning the wrong items so I could get a refund. Talk about disappointing! Needless to say, I won't be buying anything else from that company.
Review about: Tradeline Supply Company
Customer service experience
I've been with this company for a good few years now, and I gotta say, I'm always amazed at how great their service is and how honest they are. The manager, who I've chatted with a few times, is just top-notch. He's super thorough, professional, and just really nice. I've told some friends about this company because of how good my experiences have been, and I definitely plan to keep spreading the word. Big thanks to the team for being awesome and to the manager for being such a stand-up guy.
Review about: The New Yorker
Online subscription for The New Yorker
I'm really disappointed with the client services at this publication. I've been trying to get my issues for three months now, but they keep sending them to the wrong address in their system. I've tried so many times to fix it, but the client services team is no help at all. It's frustrating that they can't even handle such a simple problem. It's crazy to think that even a kid could change an address easily, but these supposedly competent people at this company can't figure it out. Honestly, signing up for this newspaper has been a waste of my time and money. I paid for a service that I'm not even getting.
Review about: Andy Okay
Limited edition print "midnight cranes"
When I got the limited edition print "midnight cranes," I was blown away by how amazing it looked. The colors and details are just so beautiful, and it turned out even better than I thought it would. Seeing it in person made me love it even more, and it really brought a classy vibe to my study. The packaging kept everything safe, so the print, frame, and white border all arrived in perfect condition. I'm beyond happy with my purchase - it's now a standout piece in my home decor!
Review about: Sears PartsDirect
Missing part drama
I ordered a part online, but it turned out they didn't have it in stock. I had to wait forever to get my refund, which was frustrating. It's annoying how long it takes to get my money back compared to other places that do it much quicker.
Review about: Hilton
Hotel Stay at Frankfurt Airport
I stayed at a hotel near the airport in Frankfurt not too long ago and it was a really good experience. The only hiccup was when my fiancée left her jacket in our room as we were leaving. When I reached out to the hotel from the US, they were super helpful and quick in getting the jacket back to us. Yvonne, the Front Desk Operations Manager, went above and beyond to assist me. The customer service at this hotel really blew me away.
Review about: ServiceTitan
Game-changing software
Service Titan has been a game-changer for our company in ways we never even thought possible. Going through the setup process was definitely a challenge, but we were ready to put in the hard work because we knew it would be worth it in the long run. Our Onboarding Specialist, Erin, was absolutely fantastic. She walked us through each and every step, answered all of our questions, and made sure we were on the right track for success. And our Success Manager, Victor, has been simply amazing. He's always there to lend a hand with any issues or questions we may have. Thanks to Service Titan, our operations are running smoother than ever before, making us more efficient, productive, and responsible. We are beyond thrilled with our choice to make the switch to this software.
Review about: Viagogo
Tyler Childers concert tickets
Make sure to do yourself a favor and print out your tickets before you head to the event! We almost didn't get into the Tyler Childers concert even though we had bought our tickets through this platform because we only had screenshots on our phone. The box office wouldn't let us in, which was super frustrating since we had traveled to be there. Thankfully, after a helpful phone call, we found out we needed physical copies of the tickets. We scrambled to find a printer, got the printouts, and finally made it into the venue on the second try. It was sad to see others being turned away because they didn't know about this rule. Not sure whose fault it is, but always make sure to have physical tickets on you to avoid any unnecessary headaches in the future.
Review about: Sugardaddie
Online dating experience
My time on this online dating site started off pretty good, lots of well-off guys looking to treat their partners right. But after five years, I've come across a ton of scammers trying to trick me into giving up my personal info. It's sad to see the kind of people on this platform going downhill - now it's hard to tell who's real and who's just out to cause trouble. I recommend others to be careful and keep an eye out for any shady behavior when talking to potential matches on here. Even though I used to think highly of this site, my opinion has dropped because of all the fake stuff going on.
Review about: Car and Truck Remotes
Replacement remote key fob
The process of getting my replacement key fob was pretty easy. When the first one I got stopped working, I reached out to the company and they sent me a new one right away. However, I did have a little trouble explaining to the customer service chat that my warranty should cover the replacement too. After some back and forth, they got it sorted out. The new key fob works great, but it does worry me that the original one broke after only three months.
Review about: Personal Trainer Food
Meal replacement delivery service
The meal delivery service was just okay. They had some options, the food was decent, and they delivered on time. The prices were alright, but they could be better. Customer service was polite, but nothing to write home about. All in all, it was a pretty forgettable experience that could definitely use some improvements.
Review about: England Rugby Store
Sweatshirt in wrong size
I ordered a sweatshirt in size medium, but when it got here, it was way too big - more like an XL! And to top it off, the return shipping fees were crazy high and they wouldn’t refund them. Waiting for the refund seemed like it took forever, which was annoying. All in all, pretty disappointing.
Review about: GameStop
Used game console
This company's customer service is a total joke. I bought a used game console from them, and it was a mess. The product I got wasn't what they said it was - there were major problems that basically made it worthless. When I tried to contact their online customer service for help, they didn't respond at all and were no help. It was obvious they didn't care about making customers happy or selling good products. I had to spend even more money to fix the console, which was a pain and a waste of time and money. I highly recommend avoiding this company, especially if you're looking at used electronics.
Review about: Freein
Inflatable SUP purchase
I've been with this company for about five years, and man, their inflatable SUPs are something else. The design catches your eye and the way they work is unbeatable. Our kids are obsessed with ours, they even gave it a funny name, "The Megalodon." These boards are tough as nails - they've been through so many water adventures with us. I love that this brand always comes through with top quality stuff, that's why I'll stick with them. Oh, and I had a little problem with customer service recently, but they sorted it out super fast and were really nice about it.
Review about: Epson
Overpriced printer with connectivity issues
Man, this printer was such a letdown. I spent all this cash on it, thinking it would make my life easier, but boy was I wrong. I tried connecting it every which way - WiFi, cable, you name it - but no dice. And to top it off, they didn't even give me a passcode to troubleshoot the darn thing. I even tried using the app, but no luck there either. In the end, I just chucked over a hundred bucks in the trash for nothing. Total bummer.
Review about: Kipling
Kipling bag
My Kipling bag was such a letdown right from the get-go. The inside pocket broke just a week after I started using it, so keeping my stuff organized became a hassle. The strap lost its padding way too fast, and boy did my shoulder ache from all that rubbing. To top it off, the bag couldn't even fit all my school books and binders, which was a real pain. Luckily, I switched to a Jansport bag and it fits everything perfectly. I wouldn't suggest getting a Kipling bag after dealing with all its durability and functionality issues.