The New Yorker - Overall Rating based on 17 reviews
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Magazine subscription
Man, I thought it would be so cool to subscribe to this magazine, but it's been a total nightmare. First off, the whole signing up process was a disaster. I couldn't figure out how to do it online, and when I called customer service for help, they were no help at all. And then, after finally getting everything straightened out, the pricing was way too high for what you actually get. I mean, really, I could find the same stuff online for free! And don't even get me started on the delivery. It took forever for my first issue to show up, I almost forgot I even ordered it! This whole thing was such a disappointment.
Unauthorized subscription
I just found out I was getting charged for a magazine subscription I didn't even want in the first place. Turns out, I got signed up for a free trial without even knowing it and then they switched me to a yearly subscription without asking me first. When I called customer service, they said it was their policy to make customers pay for stuff like that. It was a shady move and left me feeling pretty disappointed. I think a good publication shouldn't have to trick people into reading it.
Digital magazine subscription
Man, I thought I was being all slick signing up for a free trial of this digital magazine subscription, you know? But, I canceled before the free trial was up and they still hit me with over $100! I reached out to them but it was like looking for a needle in a haystack - impossible! Finally got ahold of someone and they claimed they couldn't find my subscription, even though they saw that I canceled. How is that even possible, it's so not cool!
Subscription renewal issue
They never even asked me before trying to renew my subscription. And now they claim they tried to refund me but the bank wouldn't buy it. Just keep coming up with excuses and giving me the runaround. This has got to be the worst customer service I've ever experienced, feels like a total scam.
Subscription with free tote bag
I was so let down by my experience with this subscription service. I signed up for a subscription that was supposed to come with a free tote bag, but I never got it. It felt like they were trying to trick me, and it made me wonder if the company was even legit. When I contacted customer support for help, they couldn't even find my subscription in their system. I showed them proof of payment and they said they'd send my messages to the right place, but I never heard back. It was really frustrating and seemed totally unprofessional.
Subscription renewal issue
I just went through a super annoying situation with my subscription renewal. Even though they promised it wouldn't auto-renew, I got charged two days later. I had to email back and forth with customer service for a whole month, but they just didn't seem to get what I was talking about or help me out at all. The whole experience left me feeling really frustrated with their customer service, so I definitely won't be renewing my subscription again.
Subscription never received
I'm so frustrated with my subscription order experience. I paid for it, but it never arrived. And when I tried to contact customer service about it, they were no help at all. It's really surprising that a popular publication would have such terrible service. I'm never going to do business with them again after this.
Money wasted on deceptive promotion
I am really upset about the customer service and tricky marketing they did. I thought I was signing up for a 12-week trial for just $3 a month, but instead, they charged me over $100 for a whole year without telling me first. The confirmation email said I would get a heads-up before the trial ended, but I never got one. When I tried to cancel as soon as I saw the charge, customer service hit me with a canned response saying they wouldn't give me a refund. They took no responsibility, didn't explain anything, and showed zero respect for me as a customer.
Online subscription for The New Yorker
I'm really disappointed with the client services at this publication. I've been trying to get my issues for three months now, but they keep sending them to the wrong address in their system. I've tried so many times to fix it, but the client services team is no help at all. It's frustrating that they can't even handle such a simple problem. It's crazy to think that even a kid could change an address easily, but these supposedly competent people at this company can't figure it out. Honestly, signing up for this newspaper has been a waste of my time and money. I paid for a service that I'm not even getting.
Subscription with gift
I signed up for a subscription that came with a bonus gift, but the company dropped the ball when it came to dealing with the customs process. This left me facing some unexpected extra fees. Even after reaching out several times to try to sort things out, I never got the gift I was promised. And to top it off, the customer service I dealt with was pretty unhelpful and didn't seem sorry for the mix-up. Needless to say, all of this has left me feeling pretty let down and annoyed. I definitely won't be renewing my subscription.
Double subscription purchase
I recently bought a digital + print subscription from The New Yorker and was surprised to see two subscriptions under my account. When I reached out to customer service, they said they couldn't cancel one without involving PayPal. This seemed sketchy to me and now I'm doubting the company's practices. Why would I want two of the same subscriptions sent to me? This whole situation has me feeling annoyed and let down. Just a heads up, be careful if you're thinking about subscribing to The New Yorker.
Subscription with free tote bag
I just bought a subscription that was supposed to include a free tote bag. But guess what? The tote bag never showed up, making me think this whole setup was a total scam. I reached out to customer support to ask about my MIA tote bag, and they couldn't even find my subscription in their system. I sent my messages over to the customer service team, but I never got a response. Super annoying and let down by the whole thing.
Subscription renewal issues
I've been a subscriber for a long time now, and ever since they switched to digital, the service has been consistently terrible. It's like clockwork - twice a year, my subscription just stops showing up for no reason at all. So then I have to go deal with their frustrating website that looks like it hasn't been updated in ages, just to figure out that my "auto-renewal" didn't happen for some mysterious reason, even though they already charged my account. The only way to fix it is to call their customer service, who are always super unhelpful and not very friendly, and only after a lot of hassle do they promise to start delivering my stuff again in a month. This same thing happens year after year, and it really makes me wonder why I bother staying as a subscriber.
Print + digital subscription
I signed up for both the print and digital version of this subscription, but the magazines never showed up like they were supposed to. I tried emailing them multiple times, but they never seemed to actually read what I was saying. I got so frustrated that I ended up canceling, but now they won't refund me for the magazines that never arrived. It's pretty sketchy if you ask me!
Recent improvements to Android app
I just checked out the updated Android app from The New Yorker and it's really impressive. They're now posting more current articles daily, which is a huge upgrade. The articles are super interesting and really make me think, so I always feel informed and entertained when I use the app. It's obvious that the app team is working hard to make it better for users, and I'm grateful for the great content they're putting out.
Digital-only subscription
I'm so frustrated with The New Yorker's digital subscription! They sneakily auto-renewed me for $119.99 for 2023, and there's no way to get a refund. The content is seriously lacking, and even worse, the customer service is just awful. This whole situation is totally unacceptable.
Great offers
Great offer Can't expect more under this price Interesting is whomever I know around me ninety percent friends and family are subscribed of first plan and few.of magazine plan
Tote is OK that is not a big attraction at all My advise is to change this gift to some better product This is not a kind of product which can be stored in house
Google feed and iOS is quite good offer Though web is open for everyone ,any information can be collected free of cost Of course these are free here but not a best offer Remaining part is main access of their sites yes this is great I don't think costing may issue for any user
Review with most votes
Great offers
Great offer Can't expect more under this price Interesting is whomever I know around me ninety percent friends and family are subscribed of first plan and few.of magazine plan ... Read onBy: Freddy