Viagogo - Overall Rating based on 23 reviews
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Mailing list drama
I've been trying forever to get off this email list, but every time I try, the page is just blank and there's an error message. I tried contacting customer service, but no one ever responds. It's getting really annoying! They should really make it illegal to keep sending emails when people want to unsubscribe.
Ticket purchase for Taylor Swift concert
I just got two tickets for a Taylor Swift concert about a week before the show. Even though I was a little unsure at first because of some bad reviews, the whole ticket-buying process ended up being super easy and problem-free. The tickets were moved over to my See Tickets wallet like they said they would, and when I got to the concert, they were accepted without any problems. All in all, I really think this service is great and I had a really good time getting my tickets.
Concert tickets in Berlin
I've been trying to book tickets for a concert in Berlin on June 24, and let me tell you, it's been a total nightmare. They refused to send the tickets to my address, so I had to set it up for them to go to my hotel instead. But then they said the address was wrong and they couldn't deliver them. Now, I've provided a friend's address in Germany, but after checking out the reviews, I have serious doubts if I'll ever get those tickets. It's crazy to think that in this day and age, they can't just do digital tickets. Definitely learned my lesson - always check out the reviews first before buying tickets.
Misleading information
This company was being shady when I tried to reach their office but ended up calling a mobile number in Asia instead. It was obvious they didn't have a real office, which made me hesitant about their tickets. To make matters worse, the tickets I got were fake and had no contact info, coming from some random place in England.
F1 Tickets
I got these really awesome F1 Tickets from this place, but they never arrived! It's so weird, like some kind of magic, but not the cool kind.
Olivia Rodrigo Manchester concert tickets
I bought tickets for the Olivia Rodrigo concert in Manchester on this platform, but then the event got cancelled. The venue said they would give refunds, but this company wouldn't give me my money back and just gave me a voucher instead. It's really annoying that they're keeping some of the money from people who should be getting refunds. I suggest staying away from this company if you can, they're not very honest or customer-friendly at all.
Event ticket purchase
I had a really bad experience with this ticket reselling platform. I bought a ticket for an event, downloaded it, and then got an email on the day of the event saying the ticket wasn't valid and I needed to download a new one. I didn't see that email until after the event had already happened, so I was super disappointed and annoyed with the whole situation. I was honestly really let down by this company and I wouldn't suggest it to anyone.
Tickets never arrived
Man, I tried buying tickets on this site but they never showed up! It was such a scam. And then they had the nerve to try and charge me extra for nothing. When I called, it was clear the person on the other end wasn't even in the US, like they had farm animals in the background. It was like talking to a whole different world, dude. It was so not cool!
Tenacious D tickets
I bought tickets for a Tenacious D concert and only got 1 out of the 3 I needed. I had to buy more at the venue because Viagogo's third-party system is misleading. Their customer service hasn't been helpful at all, so it's been a bummer overall. My advice is to get your tickets straight from the source to avoid the same issues.
Tate Mcrae tickets delivered successfully
I recently bought Tate Mcrae tickets from this ticket-selling platform, and I have to say, my experience was way better than I thought it would be. I was kind of nervous because of all the bad reviews I saw online saying it's a scam, but I actually got my tickets from Ticketmaster without any issues. Viagogo kept me in the loop about my order status with helpful updates, which really helped ease my worries. I know not everyone had a good experience, but I can honestly say mine went smoothly and I'm happy with how everything turned out.
Misleading ticket purchase
I was really let down by the ticket buying experience on this platform. They told me I'd get the tickets I paid for, but the seats I got were way worse. On top of that, they didn't release the tickets until just a few hours before the event, so I couldn't do anything about it. When I tried to get help, the live agents weren't helpful at all and just pointed to some clause in the contract. I'm now taking legal action against them for being so shady.
Inter-Atalanta tickets
We bought our tickets for the soccer game a few days ago and everything seemed fine. But honestly, I wouldn't recommend this place as the best option to purchase from. It can be pretty nerve-wracking not knowing if the tickets are legit or if they'll arrive on time. I think it's better to play it safe and stick to buying from the official website. If you do end up buying from here, just be sure to double-check the seller's rating and be wary of prices that seem too good to be true. Some tickets are way more expensive here than on the official shop, so be cautious!
Football tickets
Hey, everyone! So I snagged tickets for this really awesome soccer game between two teams with names that are honestly a mouthful. The tickets arrived right on schedule, which was great, but they ended up costing a bit more than I had anticipated. It's all good though because the game was a blast and I had so much fun cheering on my team.
TWICE concert tickets
I decided to take a risk and snagged some TWICE concert tickets on here even though I've heard about all the shady stuff that goes on. But hey, the whole process went off without a hitch and we made it to the concert with no drama. Admittedly, the tickets were way too pricey for nosebleed seats, setting us back $350, but at least we didn't have any trouble at security. The concert was totally worth it, though, and we had a blast. Despite all the horror stories, I guess there are those times when things actually work out.
Manchester United vs Liverpool ticket
I had a really bad time with this ticket website. I bought a ticket for a Manchester United vs Liverpool game and everything seemed fine at first. But after five days, I got an email saying my ticket was canceled. I was so mad because I already had plans to go to the game. When I tried to contact customer service, they were not very helpful and it took forever to get my money back. It was a real hassle to get a refund, and the whole thing just left a bad feeling.
First concert ticket in Tokyo
I just bought my first concert ticket in Tokyo, and I was so thrilled with how everything went! I was a little anxious because of all the negative stuff I saw online, but it all worked out in the end. The only downside was that the ticket was pretty expensive, but it was a last-minute purchase, so I understand.
European Club Conference - Final tickets
I'm really upset about the service I got from this platform. I bought 5 tickets for the European Club Conference - Final way ahead of time, but I never got them when they said I would. I tried to contact them many times, but they only offered me different tickets or a refund just 3 hours before the event. It's not okay to leave me in the dark like that.
Ticket purchase issue
I just bought tickets through this platform and spent a lot of money. But the tickets never showed up like they were supposed to, and it was really frustrating. I tried reaching out to the company to fix it, but they didn't communicate well and didn't help at all. I was thinking of selling the tickets, but I ended up having to take legal action because the company was so unprofessional and misleading.
Bad Bunny concert tickets
I had the worst experience with this ticket-selling website. I bought tickets to see Bad Bunny in my country, but when I got them, they were fake. I was super disappointed and frustrated. When I reached out to customer service for a refund, they asked me so many questions and I never got my money back. It was a total disaster and I won't be using this site anymore.
Concert tickets purchased, wrong seating received
I bought concert tickets on this website, thinking I'd get awesome seats up front. But then I got the tickets last minute and they were way in the back! I tried talking to their customer service for 2 hours, but they said it was the seller's fault and couldn't do anything. In the end, I did get my money back, but it was a total bummer and ruined the whole thing.
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