Car Rental 8 - Overall Rating based on 24 reviews
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Easy-to-use website, best rental rates
My spouse and I were trying to find the best deal for a car rental for our grandkid's high school graduation trip. We checked prices on a bunch of websites, even our profiles with big rental companies like Hertz and Avis, plus Enterprise, Expedia, and Kayak. The rates from this company were definitely the cheapest, so it was an easy choice to go with them. The real challenge will be if they can follow through on what they're promising!
Rejected credit card, almost locked out
I gotta tell you, trying to rent a car from this place was a total nightmare. I tried to book online, but my credit card info got rejected not once, but twice! And to make matters worse, my bank thought it was a scam and flagged my card. After the whole awkward phone call to confirm it was really me trying to rent a car, I made a third try and finally, it worked. The whole thing was such a headache and a waste of my time.
Late pick-up causing cancellation and refusal of refund
I was really disappointed with the car rental company. I showed up four hours late to pick up the car I reserved, and even though it was there, they cancelled my booking. It just doesn't make sense to me. And to top it off, now they don't want to give me back the money I already paid for the rental.
Quick and efficient car selection process
Picking out a car was a breeze, and I found the perfect one for what I needed. But the choices were kind of slim, mainly stick-shift cars and just one SUV. The prices were fair, but I was a bit surprised that driving from Sevilla to Lisboa cost almost as much as my whole week traveling around Spain.
Rental car purchase
When I had to rent a car, I discovered that Car Rental 8 was actually the best choice out of all the major car rental companies. I got the exact car I wanted at a price that worked for me without any issues. It was super quick and easy, and I was totally happy with how it all went down. So, shout out to Car Rental 8 for doing a great job!
Budget-friendly car rental with efficient process
I was really happy with how cheap it was to rent a car from Car Rental 8. The price was way better than other places, and the whole process was super easy and fast. I liked that they told me exactly where to go pick up the car after I booked it. The people there were really nice and made everything smooth and easy for me - no stress at all.
Low prices, good service
I bought a car from this place and it was really inexpensive. I ran into an issue with an extra fee, but they took care of it. The staff member was friendly and really helped me out. I will definitely return!
Car rental experience at the airport
My recent experience with renting a car at the airport really ticked me off. I had already reserved a car ahead of time, but when I got there, I had a big problem with where the rental agency was located. The agreement between the two countries that regulates the airport caused a lot of confusion and made it really inconvenient because there was no clear sign of how close the rental spot was. This lack of info ended up wasting a bunch of my time and made my travel plans even more stressful. People really need to be careful and make sure they know what they're getting into when renting a car at this airport to avoid any surprises.
Cancellation charge complaint
They charged me a fee for canceling my car rental without letting me know, and I couldn't get it removed. However, after seeing my review, they refunded the money, which was a nice gesture.
Repeat customer, pleasant experiences
I've rented a car from this company twice now, and I have to say, both times were really great. Everything went smoothly and without any issues both times. The service I received was excellent, and I will definitely be coming back for more rentals in the future. Thank you so much!
Car rental with sneaky fee
I rented a car and when I saw they added on this "no risk warranty" fee that I didn't ask for, I was not happy. So, I shot them an email to say it was shady and I didn't like it. To my surprise, they actually took it off without any hassle. That really made me happy and I thought they deserved a good review for being cool about it.
Quick and helpful car rental service
I found myself in a situation where I urgently needed a car and decided to reach out for help. The person I spoke to in customer service went above and beyond to assist me swiftly and effectively, which enabled me to hit the road within just an hour. I was pleasantly surprised by how fast they were able to help me out and I was really impressed by the whole experience.
Unauthorized Fee Charged
I can't believe how bold the guy at the car rental in Calgary was. I rented a car, and then I saw a charge of $300 CAD on my credit card for supposedly crossing a provincial border. They never mentioned this fee before I rented the car, and it wasn't in the contract I signed. It's definitely a scam, and I won't be dealing with them again.
Excellent customer service
I recently had a great experience with a girl named Taneisha at this car rental spot, and let me tell you, she was amazing. She was super nice and friendly, and she really knew her stuff. She went out of her way to help with all my questions and made me feel like my business was important to her. She made sure I had all the details I needed before booking a rental. Her bosses should know what a great employee they have in her.
Car rental experience
I just recently went from Montreal to Orlando and had reserved a rental car for when I got there at 10 am. But, unfortunately, the shuttle that was supposed to pick me up didn't come. It turns out there weren't any shuttles from the HUB car rental service. When I got to the rental spot, they told me my reservation had been canceled. I contacted the car rental company and they got back to me right away. They quickly processed a refund for me. It's important to be careful when picking a service provider, but I can say that Car Rental 8 is top-notch. They were quick to respond and gave me fast service. I will definitely use Car Rental 8 again and recommend it to my buddies.
Failed credit card reservation
I recently tried to book a car with Car Rental 8, and man was it frustrating. I first tried to pay with the credit card they had on file, but it got declined not just once, but twice! Finally, I used another card and that worked. But, I was left feeling pretty uneasy after all that. The first credit card even sent me an email asking about the charge, and I had to explain that I used a different card. It was all confusing and just a big hassle, especially since I didn't have any problems renting from them at the same location last year. Needless to say, I'm not happy with how incompetently they handled everything.
First rental experience
I've totally been burned by those tiny car rental places before, so I was happily surprised by the service I got from this company. The guy I talked to was super helpful, answered all my questions, and made me feel confident booking my ride. Fingers crossed this rental goes off without a hitch!
Quick and Affordable Rental Experience
I recently used this car rental service and I gotta say, overall, I was pretty pleased with my experience. The prices were super cheap compared to other places I looked at, so it was a solid choice to save some cash. The only problem I ran into was with the confirmation process. I booked my car on a Saturday, but didn't get confirmation until Monday. That delay made me kinda nervous about whether or not my reservation actually went through, which was a bit stressful during the waiting time. Lucky for me, I held off on finding another option, but it definitely would've been nice to get that confirmation sooner. Besides that small hiccup, the service itself was smooth and the car was in good shape.
Online booking process
Booking my rental car online through a third-party website was super easy and user-friendly. They gave me all the important info about what documents I needed to pick up my rental, which was really helpful. They made sure to remind me about my responsibilities as a customer to make the process at the rental location go smoothly. When I had a question about a form error, their support team got back to me quickly by email.
Booking through a third-party site
I came across Car Rental 8 on a website and decided to book a car with them because they had a good price. While booking, I made a mistake and had to reach out to customer service for help. Genet, the support agent I spoke with, was really helpful and even made an international call to assist me. In the end, I had to cancel my reservation, but the whole process went really smoothly. I was impressed with the customer service I received and would definitely think about using Car Rental 8 again in the future.
Review with most votes
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