Rentcars - Overall Rating based on 20 reviews
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Online car rental booking
I recently booked a car rental online for a trip and man, it was a disaster. I showed up at the rental place after hours because my flight got delayed, only to be told they had no cars for me during my whole booking. They wouldn't give me a refund and just told me to talk to the website where I made the booking. It was so annoying and disappointing. I would definitely suggest avoiding this rental company.
First-time car rental in the US
The app did most of the work for me, so I was able to just go to the car rental place and get my car. When I got there, the service could be different depending on the location, but that's not Rentcars' fault. In the end, everything went well for my first time renting a car in the US.
Seamless and trouble-free
I've used the rental service quite a few times now, and each time has been great. I've never had any problems with my rentals and they always charge me the exact amount that was confirmed.
Rental car search experience
I recently used a car rental search engine to find a vehicle for an upcoming trip, and I have to say, it was a great experience. The website was so easy to use, and it quickly showed me a bunch of rental options so I could pick the best one for me. What really impressed me was how clear they were about the prices and terms. They broke down all the costs and guarantees, which made it easy for me to decide while sticking to my budget. Booking was a breeze, and I got confirmation info right away. The customer service folks were super helpful in helping me make my choice, which made the whole thing smooth and worry-free.
Easy booking process
The website was so easy to use and I really liked all the info they gave during the booking. I even got the app for later. But then things took a turn for the worse. The service was just okay and the prices weren't as good as I expected. My car delivery was late too, messing up my travel schedule. All in all, I wasn't too happy with how things went down.
Payment assistance and customer service support
I recently contacted customer service for help with a payment problem. I used a payment method that was taking longer than I thought to show up in their records, which made me worried. But the people at the call center were really helpful and understanding. They not only told me the payment was going through, but also gave me more time for it to show up in their system to make me feel better. I also found out they offer support in Spanish, my native language, which made talking to them a lot easier and nicer for me.
My rental - clean car with 5000 miles
The car I rented was really nice and clean, only had 5000 miles on it, and the price was just right. Just a heads up, the address for pickup was wrong so definitely make sure to double-check that!
Quick and convenient booking process
I just rented a car using this service, and I have to say it was super easy and fast. The website was simple to use, and I booked a car in no time. The car they gave me was in great shape, and I liked that the insurance was already included in the price. Overall, it was a smooth experience from beginning to end.
Car rental comparison, great prices
Why bother checking multiple websites to find the best deal on car rentals? This comparison platform lays out all the options for you. I was able to get a rental for 50% less than any other site.
Cheap reservation, Europcar instead of Keddy
I was a little unsure about booking with Europcar instead of Keddy at first due to the lower price. But once I started the rental process, it felt just like renting from Keddy and my concerns disappeared. I ended up adding almost full coverage and was happy to see that I could still get the car at a good deal. Overall, I was pleased with how everything turned out.
Efficient rental process
The updates from Rentcars while renting were super useful in keeping me in the loop. Connecting directly with the rental companies through Rentcars made the whole process fast and easy. The way the information was displayed on the website was clear and simple to navigate, which really helped me make decisions quickly.
Good prices, payment flexibility, easy process
I just used this service and I have to say, I was pleasantly surprised. The research process was easy and straightforward, making it simple to find the best prices for my rental. But what really got my attention was the option to pay when I picked up the car, without having to use a credit card right away. This flexibility was a game-changer for me because I like to have control over when and how I pay for things. Overall, I had a smooth experience from beginning to end and would definitely recommend it to others.
Best deal on rental SUV for Italy trip
After keeping an eye on SUV rental prices for our trip to Italy for three months, we were so excited to find an incredible deal through this company. The prices compared to other rental companies were just mind-blowing, and knowing that insurance was included gave us some peace of mind. We're really happy with how our search turned out and so grateful for the awesome deal we got.
Quick and helpful customer service
I just had to make a bunch of changes to my car rental reservation, and let me tell you, the customer service rep, Eliza Camilo, was amazing! She was so patient and nice while she helped me figure everything out and made sure I understood all the details. Her outstanding service really stood out and made my whole experience with the company so much better.
Reservation for Seat Ibiza at Alghero airport
I reserved a Seat Ibiza online for my trip to Alghero airport, but when I got there, they tried to give me a Jeep instead and pushed me to buy extra insurance that I didn't need. When my credit card didn't go through, the employee wasn't helpful and wouldn't offer any other options for the deposit. So we just left the airport and found a better rental place in the city.
Quick and straightforward car rental process
Renting a car through this service was so quick and easy. Each step was clearly explained with enough info to help me make a good choice. Picking my car and booking it was a breeze. Everything went super smoothly.
Car hire experience
I recently had to rent a car for the first time in almost two years, and I was really happy to find a company that had great prices and awesome customer service. I found this company by accident and thought I'd give them a shot, and I'm so glad I did. Everything went really smoothly, from booking the car online to picking it up where I was supposed to. The staff was super nice and made sure I had everything I needed for my rental. I would definitely suggest this company to anyone looking to rent a car - you won't regret it.
Slow customer service
My experience with customer service chat was disappointing. It took forever to resolve my issue since the representative seemed overwhelmed with multiple chats. The wait time between responses was just unbearable.
Quick resolution of booking mistake
The company's customer service was top-notch. I'm a customer from the UK, and I goofed up my booking, but the customer service team sorted it out super fast with live chat. They not only fixed my mistake right away, but they also gave me a refund so I could rebook easily. Plus, Maria, the customer service rep, sent me a follow-up email to make sure everything was good to go. I really appreciated how attentive and caring the customer service team was.
Rentcars
My recent experience with Rentcars while booking a rental car for my vacation was truly outstanding. Rentcars surprised me with their unbeatable prices, offering significant discounts .on various car models from a vast selection of over many rental companies across Globe.
Their website proved to be extremely user-friendly, allowing me to effortlessly search and compare different vehicle options until I found the ideal one for my trip. The booking process was straightforward and efficient, ensuring a hassle-free experience.
Upon arriving at the rental pickup location, I was greeted by a friendly and knowledgeable staff who made the entire process smooth and professional. The rental vehicle itself was in excellent condition, demonstrating that Rentcars takes maintenance seriously.
My overall experience with Rentcars exceeded my expectations in every aspect. Not only did I benefit from budget-friendly rates, but the level of customer service throughout the journey was truly exceptional. If you're seeking a rental car experience that combines affordability with top-notch quality and convenience, I wholeheartedly recommend Rentcars!
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Quick resolution of booking mi
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