Rentcars36 reviews
This score is based on 36 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Skeptical, quick delivery
mid-move, needed for back pain
Little win
Totally worth it, really — ordered quick, delivery was fast, service was friendly and chill, price felt fair, I'm kinda happy I tried it, you should too.
Glad it arrived
Car arrived fine, helpful support
Quick-ish delivery
Delivery fine, service helpful.
Quick and chill
Came quick, felt really friendly
Two-hour wait, kinda annoying but resolved
Waited two hours, support eventually smoothed things.
Quick, honest take
Thought flimsy, actually solid for daily use
Quietly worth it
Friend tipped me; skeptical, now okay.
Not what I expected
I saw it on Facebook, thought scam, service sucked, delivery actually fine.
Free upgrade, straightforward
I'm in — would hire them again; they upgraded my order free.
Laughing while unloading
Halfway through unloading boxes, I laughed — $316 for four days, 30% cheaper than European rentals, lifesaver.
Thought I'd be turned away
Saw it on Instagram, a friend tipped me — paid online and fretted about age, they accepted me, honestly relieved and pretty thrilled.
Right when I needed it
Needed a car after my car died, of course. Super easy booking, felt solid to drive, relieved, will return.
Shut counter, saved by the car
I flew in late and needed a car for a long drive the next morning. The pickup desk said open at 8pm but was closed when I got there — not great. I had to grab a last-minute hotel (they refused a refund). Morning pickup was fine and the car was clean, so a bit relieved but annoyed.
Skeptic turned casual fan
Booked this with fingers crossed — I'd been burned by other companies before, so I was wary. Flight got overbooked and I had to reroute last minute. Canceling on their site was painless and the refund started instantly. Still a bit surprised, honestly, and pretty pleased — I'll probably go back next time for sure.
Packing panic turned relief
Right in the middle of packing, I got that call saying the local agency had no car—classic. I’d found the deal on a travel forum and even told my sister to try Rentcars, so this stung. I messaged Rentcars; their replies came every half hour like clockwork, which just made me more annoyed and waiting, waiting. After a day of back-and-forth with America Car Rental and no solution, I demanded a refund. They didn’t return it within weeks, so I finally filed a chargeback with my credit card. That’s actually when I relaxed a little — the card company jumped on it, surprisingly fast, gave me next steps and a timeline. Still, not great service overall.
Online car rental booking
I recently booked a car rental online for a trip and man, it was a disaster. I showed up at the rental place after hours because my flight got delayed, only to be told they had no cars for me during my whole booking. They wouldn't give me a refund and just told me to talk to the website where I made the booking. It was so annoying and disappointing. I would definitely suggest avoiding this rental company.
First-time car rental in the US
The app did most of the work for me, so I was able to just go to the car rental place and get my car. When I got there, the service could be different depending on the location, but that's not Rentcars' fault. In the end, everything went well for my first time renting a car in the US.
Seamless and trouble-free
I've used the rental service quite a few times now, and each time has been great. I've never had any problems with my rentals and they always charge me the exact amount that was confirmed.
Rental car search experience
I recently used a car rental search engine to find a vehicle for an upcoming trip, and I have to say, it was a great experience. The website was so easy to use, and it quickly showed me a bunch of rental options so I could pick the best one for me. What really impressed me was how clear they were about the prices and terms. They broke down all the costs and guarantees, which made it easy for me to decide while sticking to my budget. Booking was a breeze, and I got confirmation info right away. The customer service folks were super helpful in helping me make my choice, which made the whole thing smooth and worry-free.
About Rentcars
Are you in search of the ideal car for your trip through a rental agency that offers the best car options? Have a look at Rentcars.com which is one of the online car rental platforms globally. Will you get the best price and excellent customer service? Will you get a one-way booking service? Do they have shuttle and delivery services? Will you get an automatic payment so as to save time while passing tolls? If what to know how other customers found their services, do read online reviews.
About Rentcars.com
Price comparison site for car rentals around the world founded in 2009, with HQ in the Netherlands with officers globally in more than 160 countries covering 5,000 cities and over 20,000 picks up points which are enabled by their partnership with hundreds of rental companies from major brands to local companies like Europcar, Guerin, Rhodium, Keddy, Ace, Avis, Hertz, etc. In 2019, it was featured in Trust Pilot as the best car rental agency in the world.
Products and Services of Rentcars.com.
Modify or cancel your reservation free of charge, you are required to be over 25-years and hold a valid driver's license held for at least 2-years. Have a valid passport and an international credit card issued under your name with sufficient funds for a credit hold(safety deposit). It's also important to have an International Driving License(IDL).
Compliments, Complaints, and Tips for Rentcars.com.
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Categories Rentcars
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Last update: November 2025
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Review with most votes
Quick resolution of booking mi
The company's customer service was top-notch. I'm a customer from the UK, and I goofed up my booking, but the customer service team sorted it out super fast with live ... Read onBy: agnes