All reviews of L. Ruecker

  • Review about: Rentcars

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    Would buy here again
    Overall

    Payment assistance and customer service support

    I recently contacted customer service for help with a payment problem. I used a payment method that was taking longer than I thought to show up in their records, which made me worried. But the people at the call center were really helpful and understanding. They not only told me the payment was going through, but also gave me more time for it to show up in their system to make me feel better. I also found out they offer support in Spanish, my native language, which made talking to them a lot easier and nicer for me.


  • Review about: Adelante Shoes

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    Service

    Pricing

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    Would buy here again
    Overall

    Incorrect order

    I just bought a pair of shoes from this company, but they sent me the wrong order. I've tried emailing them and calling multiple times, but I haven't heard back from them at all. After checking out some other reviews online, I'm really let down by their terrible customer service.