
Adelante Shoes Reviews: Share your review & read experiences
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Boots
I contacted a fit specialist that was very helpful. We measured and discussed sizing and fit issues. The boots arrived as promised - within 3 weeks. The return policy is clearly stated on their website so don’t buy custom shoes if you want a refund instead of store credit.
I am so grateful to find a company that will custom fit my feet with stylish shoes/boots at a very reasonable price.Custom Boots
I have been trying to process a return for their boots for over a week and have not received the return label/instructions. I have reached out via email and the website multiple times.
Starting to wonder if they drag their feet just they you can say it's outside the 30 day return window and will never process it.
Really pretty high quality boots, sad they didn't fit (very narrow in the heel), horrible customer service. Only return for store credit. Buyer beware!!Adelante Shoes
On my third pair of shoes and again they don't fit and they refuse to give a refund. This has taken six months to order and reoder and get their shoes. Reviews on site are very suspect and all 5 stars. Save yourself the time and money and go somewhere where you can try on the shoes.
This company is a SCAM. Do NOT NOT purchase from them. I never received the boots I paid 285.00 for. No one returns emails or answers the phone.
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Same thing happened to me. Have contacted them multiple times to process the return and they have gone radio silence