Discover Cars Reviews

: 23

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83% Would buy here again

Most relevant positive review

  2024-04-19
Compact size car rental for 19
I just rented a small car for almost three weeks using an online car rental site. The price was w...Read on
Waino

Most relevant negative review

  2023-12-08
Car Rental
Yeah, so I rented a car and it was really confusing! I specifically asked for a wagon, but they h...Read on
annie

Review with most votes

  2023-01-30
A Positive Experience Every Ti
I have been a client of Discover Cars for several years now and have always had a positive experi...Read on
Ethan Block

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    A Positive Experience Every Time

    I have been a client of Discover Cars for several years now and have always had a positive experience with the company. Their website is user-friendly and easy to navigate, making it simple to find and book the perfect rental car for my needs.

    The selection of vehicles offered by Discover Cars is extensive, with options for all types of travelers and budgets. I have rented everything from economy cars to luxury SUVs, and have always been pleased with the condition and cleanliness of the vehicles.

    One of my favorite things about Discover Cars is their customer service. Whenever I have had a question or concern, the representatives I have spoken with have been friendly, helpful, and efficient in resolving any issues. They also offer 24/7 customer support, which gives me peace of mind when traveling.

    Overall, I highly recommend Discover Cars for anyone in need of a rental car. They have consistently exceeded my expectations and have made my travel experiences much more enjoyable.

    Dear Ethan,

    We are delighted with your message! We work hard to make our application as easy and efficient as possible, so that the customer can have the vehicle confirmed quickly. Our support team works around the clock to provide assistance when customers need it most. We are very happy to know that you are a loyal customer and that you could enjoy every time and had unforgettable moments. Send us a message to reviews@discovercars.com, and we'll give you a discount on your next trip! Thank you very much for sharing your experience with us, and see you soon on your next journey.

    Bruno Fernandes
    Community Manager


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    Rental car booking

    I recently rented a car through Discover Cars for my trip to SFO. The whole process was super easy, and I found a great deal on a car that was just right for me. When I went to pick up the car at the airport counter with Dollar/Hertz, the service was okay. But the real challenge came when I realized I forgot to grab a hardcopy receipt when I returned the car. I reached out to Discover Cars for help, and they quickly responded and took care of everything professionally. It took a few days, but they made sure I had the receipt and was happy with their service. Shout out to Max for staying on top of things and making sure everything was sorted out. Overall, I had a really good experience and will definitely rent from Discover Cars again in the future. Thanks!


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    Car rental in Olbia, Sardinia

    I rented a car in Olbia, Sardinia recently and I have to say it was a pretty good experience. The whole process went smoothly, the price was fair for what I got. The team there was easy to talk to, and the spot to pick up the car was super close to the airport, which was nice. They even gave me a bigger car than I was expecting, which was a pleasant surprise. The only thing that bothered me a bit was their policy on cleaning fees. They said if there was any sand or dirt left in the car when I brought it back, I'd have to pay extra unless I paid upfront. I thought that was kind of strange because I figured they'd clean the cars between customers automatically. But other than that, everything else about the rental was top-notch.


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    Rental Car Experience

    My experience with Discover Cars was pretty good overall. The website was easy to use and had plenty of options to choose from. However, I had a not-so-great encounter with the rental agent. They tried to pressure me into getting extra insurance or a larger car by talking about all sorts of possible risks and accidents. It felt like they were just trying to get me to spend more money. Despite that, the actual rental process went smoothly without any issues. I'd still suggest giving Discover Cars a try, just be mindful of the sales tactics some rental agents may use.


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    Compact size car rental for 19 days

    I just rented a small car for almost three weeks using an online car rental site. The price was way better than what other companies were offering for shorter rentals. The rental company's service was top-notch. Getting the car was easy, and even though it was an older model, it was clean, in good shape, and exactly what I needed. Dropping it off was just as easy. AddCar and the online site really went above and beyond with quick and simple service.


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    Smooth car rental experience

    We had a great experience with the car rental service from this company. They gave us the car we reserved, and it was clean and in good shape. The pick-up in Wellington was fast and smooth, and dropping off the car at the hotel near Auckland airport after hours was easy. The free shuttle to the airport was a nice bonus that made our whole experience really positive.


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    One way car rental with clear pricing

    I had a really good experience renting a car for a one-way trip with them. One thing that really impressed me was how clear they were about the pricing. Before I made the reservation, they let me know the cost for dropping off the car in a different location and getting extra insurance, which isn't something that all rental companies do. In the past, I've had situations where I didn't find out about additional costs until I picked up the car, which led to unexpected expenses. But with this service, everything was upfront and clear, and I liked that.


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    Booking error correction

    I messed up my email address when I was booking a car rental, but it was no big deal. I reached out to customer service through the Help form, and I got a reply back super fast, within just thirty minutes. Paul from customer service hopped on it right away, fixed my error, and sent the correct booking stuff to the right email. I'm really grateful for how quickly and efficiently Paul handled it.


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    Quick and efficient rental process

    I had such a great time renting a car through this service! The website was super helpful in letting me compare the different rental companies by their star ratings, so I could easily pick the best one for me. Everything went smoothly, which was a relief because I knew I had made the right decision. I definitely suggest using this service if you need to rent a car for your trip.


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    Car rental service experience

    I rented a car for my trip recently and it was so easy from beginning to end. They gave me a new car and even picked me up from the airport and dropped me back off when I left. The price was really good too, better than other companies I've used before. I was really impressed and I would totally recommend them to anyone who needs a car rental.


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    Rental car experience in Italy

    My experience renting a car through a booking platform was not great. I thought everything would go smoothly, but I had some issues with the supplier. They tried to sell me extra insurance that I didn't need and wasn't part of my package. Also, the car was dirty when I returned it, and that was a letdown.


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    Change of car return date for Murcia Airport

    I had to change the date for returning my car at Murcia Airport because of a family emergency. Oskars made the whole process easy, they responded quickly and took care of everything efficiently. I would definitely recommend their service.


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    Car rental experience

    I rented a car and it was great! The price was really cheap too. The place was a bit far from the airport, but no big deal. It was fast and simple. But then they tried to sneak in a $10 charge for cleaning. I mean, seriously? That's not cool at all.


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    Efficient customer support

    I ran into some problems with my booking that got me pretty confused, but when I contacted customer support, they were able to quickly figure out and fix the issue for me. Lukass was super helpful in getting everything straightened out right away. I really appreciate the fast and helpful customer support from the team.


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    Online rental car booking

    I just booked a rental car on this website, and the prices were way better than booking directly from the rental company. The only downside was waiting 4 hours to pick up the car since we booked last minute. But even with the wait, the money we saved made it totally worth it.


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    Car rental canceled but excellent customer service

    I rented a car at a good price, but had to cancel last minute because of some personal stuff. I contacted customer service and got a reply really quickly, within 2 minutes. Igor was super helpful in fixing the problem, so now I feel good about using the service again in the future.


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    Recent booking disappointment

    We thought we were gonna get a sweet deal on our car rental because of this promo email we got on March 15th. But when my wife went to check out the prices on her laptop, there was no discount like they said. It was a letdown and made us feel kinda bummed about the whole thing. We were looking forward to saving some cash, but the shady pricing situation just left us feeling deceived and annoyed.


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    Car rental purchase experience

    My experience with the car rental service was pretty good, except for one big issue with sneaky insurance charges. I had reserved a car with Discover Cars and everything was fine until I got to Centauro, the rental place. I was surprised to see that they had added on extra charges for full insurance without even asking me. I already had my own insurance and didn't want more. I thought it was shady and maybe even illegal for them to do that without telling me. Car rental prices are already high, especially now with COVID, so it's frustrating to see companies trying to make more money by tricking customers.


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    Change in reservation

    I tried to change my reservation through this car rental service, but they never got back to me. So, I decided to go with a different rental company, which actually worked out better for me. My experience with the first service wasn't great, but I'm happy with how things turned out after switching. I suggest checking out other options before going with this service.


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