Busbud Reviews
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Reviews (26)
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Ticket bought online
I bought my ticket online and it was so easy. We hopped on the bus from Montreal to Quebec City, and it took us about 3.5 hours. Boarding was quick and the staff were really friendly and understanding. The ride was pretty comfy, but unfortunately, there wasn't any WiFi.
Misleading and unhelpful
I tell you what, I recently got scammed by this company that took money from my bank account but never sent me my ticket. Can you believe that? And to make matters worse, there was no customer service or phone number to contact for help. It put me in a tough spot, having to borrow money to buy a ticket from a different and more trustworthy agency. It was just a terrible experience all around and definitely felt like a total scam.
Travel experience from Ottawa to Oshawa
I just took a trip from Ottawa to Oshawa and let me tell you, it was amazing. It was my first time traveling that route and I was blown away by how easy it was to book my ticket and how smooth the whole trip went. The ride was super comfy and I got to see some beautiful scenery along the way. I wish they had this service available to more places in Canada every day because I would totally use it again in a heartbeat.
Comfortable journey with clean bus, punctual service, comfortable seats, charging points, seat belts, friendly staff, helpful service, and refreshments provided.
I had such a great bus ride with all the things I needed for a comfy trip. The bus was clean, arrived on time, and the seats were really cozy. It was great to have charging points and seat belts to make me feel safe. The staff was so nice and helpful, they even gave us refreshments along the way. Overall, it was a really good experience that I couldn't have asked for anything better.
Bus tickets
I had an awesome experience with the bus service drivers on my recent trips. They were really nice and did a great job, which made my ride super comfortable and fun. The buses left right on time on Friday, 24/05, and today, 26/05, and there was plenty of room for my legs. The prices were fair and the whole experience was really good. I definitely suggest this service to other people.
Booking plane and train transit tickets
Booking my plane and train tickets was so easy and quick! I loved getting one ticket that had all the info for both parts of my trip. It made everything super convenient. This was my second or third time using this service, and I always have a great experience. The website is really easy to use, and the whole process is smooth. I would definitely suggest using them if you want an easy and stress-free way to book your travels.
Foreigner-friendly booking system
Busbud's booking system is super helpful for folks from out of town trying to find the best bus or car services. They give you all the info you need about departure and arrival spots, plus they throw in some maps to help you get around. One time, I had this driver who really went out of his way to pick up a lost passenger, showing some top-notch customer service. But, it wouldn't hurt to make sure the vehicles are always looking clean on the outside for a better overall ride.
Quick and efficient service
I had a really good time using Busbud. Their website was super easy to use, which made it a breeze to find and book my bus ticket. The bus left and arrived right on schedule, and the driver was really nice and helpful the whole time. I was totally happy with my experience and would definitely suggest Busbud to anyone else looking to book a bus trip.
Airport transfer service
The airport transfer driver I had was amazing. He was really good about sticking to the schedule and handled the heavy traffic with ease, making the ride super smooth and chill. I did get to the airport a tad bit late, but the driver's professionalism kept me calm and relaxed throughout the trip. I was overall really impressed with the service and would definitely suggest it to anyone else.
Comfortable bus ride
I hopped on the North land bus and man, it was amazing! The seats were so comfortable and the vibe was super relaxed. The staff, especially my bus driver, was incredible. She was seriously the best. Always so friendly and making sure everyone was happy and having a good time. It really made the whole bus ride so much more enjoyable.
Bus ride
I had a great bus ride! The service was so good, the bus stop was easy to spot, the bus arrived on time, the driver was friendly, and they shared a lot of helpful info about the trip. I felt safe and well looked after the whole time. I would definitely suggest taking a bus with them!
Round trip booking from Sakarya to Izmir
I recently booked a bus ticket online for a round trip from Sakarya to Izmir. The bus I rode on was really nice, and the staff were so friendly. It was running a little late, but that was no big deal. On the way back, I accidentally missed my bus, but the employees were super helpful and got me on another bus to ensure I made it safely to my destination. I really appreciate the great customer service! Thank you all for looking out for me!
Cheap ticket, clean and comfortable coach
The bus was really nice and comfy, they had different types of seats you could pick from. The driver was super friendly and happy, which made the ride even better. The ticket was cheap for how good everything was. It was awesome having a charging outlet so I could keep my phone juiced up during the ride. Definitely got my money's worth on this trip.
Clean coach, nice drivers, reasonable pricing
Let me tell you, the bus I took was super clean and the drivers were really friendly - something you don't always come across in the transportation industry. The cost was fair, I didn't feel like I was being taken advantage of. It was a breeze for me to switch my departure date, which was a total game-changer. The only drawback was the departure time from Calais, but you know what, everything ended up working out in the end.
Emergency ticket change
I had plans to go from Kitchener to Toronto at a decent time, but out of nowhere, my bus time got switched up without even asking me. I was so caught off guard and like, "Seriously?!" I tried to get a refund because that was just not cool, but they initially said no. However, after I posted a review, they reached out and ended up giving me my money back. So, I guess it worked out in the end, but man, that whole situation was a crazy rollercoaster, no doubt about it.
Combination bus+boat cruise purchase
Riding the bus was nice and all, but the boat cruise part was a letdown. Compared to similar experiences elsewhere, it was confusing figuring out where to get off for the boat, so we ended up missing it and wasting our money. Better communication and directions would have been really useful for the whole experience.
Excellent customer service and driving
I had the best experience with this driver who really went out of his way to help me during my trip. His name was Ivan, and he was so friendly and went above and beyond with his customer service. I travel a lot, and it's been a while since I've been treated so well. I tried to give him a tip, but he wouldn't take it, which just showed me how dedicated he is to his job and giving top-notch service.
Booking bus tickets
I just booked a bus on this platform and it was a total disaster. The bus I got on was nothing like what I saw advertised. The seats were so uncomfortable, the air conditioning didn't work, and the driver was really rude. I'll still use this platform for my next bus trips, but I'll definitely be more careful about which bus I pick.
Affordable transportation option
This service is pretty good if you just need to go from one place to another without spending a lot of money. The seats are comfortable and the bus is usually clean, but sometimes it can be late because it goes through busy cities. The people who work there are nice and ready to help, which makes the whole thing nice. If you want a fast and cheap way to travel, this service is a good choice. I think it's great for getting to work or for short trips.
Quick ticket purchase
Ordering tickets was really easy, and believe it or not, the staff at the terminal were super nice and helpful. And get this - the pilot was so cool, making sure everyone was on board before taking off. It was such a nice change of pace!
Review with most votes
Great Experience
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