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Support Team
The support team here is truly amazing, especially Mrs. Julia! Every time I run into an issue, they fix it quickly and effectively. I just want to give them a huge shoutout along with the app for helping me learn languages!
Language app experience
I recently gave a language learning app a try to brush up on my French skills, and let me tell you, I was really let down. I used to be pretty good at French, but it had been a while since I had a chance to practice with native speakers. So, I thought this app would help me get back on track, but instead, I was surprised at how much wrong info it was giving me. One phrase in particular that I looked at was way off. It claimed that "De Rien" means "You're welcome" in English. But as someone who loves languages, I knew right away that wasn't right. The correct translation is actually "It's nothing," and for "You're welcome" it should be "Je vous en prie." This kind of mistake could really throw off other people trying to learn the language properly. The app better fix this as soon as possible!
Language learning platform
I've been using this language learning platform for almost two years now and it's been pretty good overall. But recently, I ran into a problem that seemed like a technical glitch, so I contacted customer service for help. The person I spoke with was really patient and didn't give up until we figured out how to fix the issue. Being able to talk with my son's family in Japanese is really important to me, so I'm grateful for the support in getting past this technical hiccup.
Language learning app review
The app was really helpful when I first started using it. It had a lot of interactive features that made it easy for me to learn Korean from scratch. But lately, I've been thinking about what the app is really for. It seems like the main focus has shifted to competing for points instead of actually learning the language. The competitive side of the app, especially the league system, takes away from the learning process. I noticed that I spent more time worrying about my points and league ranking instead of making progress with my language skills. It was frustrating when I got kicked out of the Opal league because of bad wifi where I live, but honestly, I didn't feel too bad about it. Even though the app is good at teaching languages, I think it could be even better without all the unnecessary competitiveness getting in the way of the main goal, which is learning.
Language-learning app review
Busuu really stands out from other language-learning apps for a few reasons. One of the things that makes it special is its "Community" feature, where native speakers can give you helpful tips and feedback on your writing and speaking exercises. This makes learning a new language feel more personal and practical. Plus, Busuu has a variety of exercises, like audio and video drills, that reinforce what you've learned and introduce new material. This balance between practice and moving forward is key for learning a language, and Busuu does a great job with it. And they're not just great with the app itself - their customer service is top-notch. The Busuu team listens to feedback, responds quickly, and genuinely wants their customers to have a great learning experience.
Language learning app
The language learning app is really awesome! I've been using it for a while and I'm so impressed with how easy and effective it is. Their customer service is amazing too. I had a technical issue once and Peter fixed it right away. Big shoutout to the team for their great support!
App bug assistance
I recently contacted customer service because I ran into a weird bug while using the app. They told me they would check out the problem and let me know. A few days later, I saw that the feature was back to normal. I was happy it got fixed so fast, but what really impressed me was the follow-up. A few days after the bug was gone, customer service reached out to tell me everything was fully fixed. Their level of care and attention is really top-notch.
Language learning application
I just have to say, this language learning app is seriously the best one I've ever tried. It's really helped me boost my language skills by like 100%, and it's actually fun and easy to use. I totally recommend it to anyone who wants to learn a new language.
Language learning app review
I got a response pretty quickly, just a few days after I asked the question. The explanation I got really helped me grasp a concept I was having trouble with. It's clear that they really care about making customers happy, which is exactly what you want from a product like this. I'm really pleased with how everything went and I plan on sticking with the app. Thanks so much!
Language learning tool
This language learning tool has seriously been a game-changer for me. It gives me a complete platform to really grasp and practice different languages, which is crucial for being able to communicate well. I totally suggest checking it out if you're looking to step up your language learning game, whether you're into French, Korean, Indian, or whatever language strikes your fancy.
Learning app for Spanish
I've been using this learning app on my phone for a little over a year now. I completed the regular Spanish course and now I'm diving into the Latin American Spanish one. It's really neat to be able to chat with Spanish speakers from all over and ask them for tips. Every now and then I run into some minor issues, like not being able to access certain grammar lessons, but the tech support team is amazing. They fixed the problem in no time and even answered another question I had. I'm back on track with my learning and I couldn't be happier!
Lessons purchase with discount issue
I tried to purchase some lessons and use my discount, but for some reason it didn't work. I reached out to Julie for help, and she fixed everything really quickly. She refunded my money in no time. Thanks a lot!
Excellent language learning app
This app has really changed the game for me when it comes to learning different languages. I've been using it on my Android and IOS devices for years now, and I've definitely noticed a big improvement in my language skills. The range of languages it offers, the engaging lessons, and how easy it is to use make it my go-to for language learning.
Language learning app
I really enjoy using this language learning app! It's my absolute favorite because I get to practice with actual native speakers who really help me improve. The lessons are laid out in a way that's easy to follow and make sense. And let me just say, the customer service is amazing - they're always there to help and quick to answer any questions I may have.
Multiple subscriptions for students
I reached out to Julia for help with my subscription issues, and she was awesome! She was so good at explaining things and solving the problems, and she stuck with me until everything was sorted out to my liking. I'm super grateful for her ongoing support. Thanks to Julia, students can now easily use the subscriptions.
Log-in issue resolution
I had trouble logging in to the platform, but the customer service team got it sorted out quickly and efficiently. Even though it's been a while since the problem was fixed, I'm grateful for how the team handled it with care and attention. It's good to know that they take customer concerns seriously and are always working to make the platform better for us.
Japanese language learning app
I just had a question and got back a really helpful response that was quick. The language learning app I’m using has a great pace and style that makes it fun and helps me remember new stuff. In general, I think the app is awesome and totally suggest it for anyone who wants to learn Japanese.
Language learning program
The language learning program was awesome! It really helped me expand my horizons and get better at the language. I loved that I could make my own study plan, set reminders, and keep track of how I was doing. Thanks to the program, I went from knowing nothing in Italian to reaching an A2 level. The tech support was super helpful, especially Peter. He was always there to help me out and answer any questions I had. His support has been so important in my language learning adventure. This program has motivated me to keep working on my language skills and I'm really grateful for that.
Language learning app
Busuu is a really good language learning app. I think it's awesome that you can talk with native speakers right away - it's helpful! The lessons are fun and help you stay interested while learning. But, I do wish some of the stuff they teach could be explained more so it's easier to grasp.
Language learning platform satisfaction
I am so happy with the awesome customer service I've been getting from this language learning platform. The daily check-ins really help me stay focused on my lessons, and I love that other students can help me out by correcting my exercises. The encouragement I get from the feedback really boosts my confidence in my language abilities. And the price for all of this is totally worth it. I'm really impressed with the team behind this user-friendly platform.
About Busuu
Language acquisition is the process through which persons obtain the capability to comprehend and perceive language along with the ability to use and produce sentences and words to communicate. This is a process that involves rules, structures, and representation. The ability to use language successfully demands that one acquires a variety of tools in syntax, morphology, semantics, vocabulary, and phonology. Language can be used manually as is done in sign or can also be vocalized, as is the case with speech.
About Busuu
Founded by Adrian Hilti and Bernhard Niesner in May 2008, Busuu is a language learning platform that is AI-powered and one which makes it possible for users to interrelate with native speakers globally. Busuu currently offers 12 language courses in Spanish, English, German, French, Portuguese, Italian, Chinese, Turkish, Polish, Japanese, Arabic, and Russian. All the courses are accessible in 15 interface languages. The lessons consist of studying grammar and vocabulary. After each lesson, there are native speakers from whom learners can practice.
Products and services of Busuu
Busuu integrates social learning communicative elements into self-study language learning. It also provides both premium and free access to 12 language courses trained in 15 interface languages and offers all through its mobile apps and website. The language learning platform courses are based on CEFR levels A1, A2, B1, and B2. Materials of study are divided into theme lessons, and each is founded around a common conversational scenario.
Compliments, Complaints, and tips for Busuu
Research has proven that Busuu is efficient. Specifically, in 2016 researchers in the university of south Carolina and the city university of Newyork conducted a study that evaluated the efficacy of Busuu’s course. The research established that the platform was effective, and learning a language on it for 22 hours was similar to sitting for one college semester. If you have used their products, leave a review on US-Reviews.
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Contact Information
5 Appold Street
EC2A 2AG London
United Kingdom
Categories Busuu
Page Statistics
Seite online seit: May 28, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
A Comprehensive and Effective
I have been a client of Busuu for over a year now and I have to say, I am extremely impressed with the service they provide. The platform is user-friendly and easy to navigate, ... Read onBy: Modesto Labadie