Candid27 reviews
This score is based on 27 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Clear aligners purchase
I recently got some clear aligners from this teeth-straightening company. The service was alright, but the aligners didn't completely fix my bite issue. They did make it better though. But then, when I contacted the company to ask about continuing my treatment, they hit me with an extra $2,000 bill, which was way more than I was expecting because of a recent price increase. It felt pretty shady, like they were trying to take advantage of me. And when I tried to get a reprint of my last tray, they said I'd have to pay for it myself. They wouldn't even give me a retainer for long-term maintenance. Talking to customer service didn't give me much hope that they'd fix things.
Teeth whitening kit
I was super excited to get my hands on a teeth whitening kit from this awesome company. The app was really easy to use and I was able to figure it out without any help. The recent updates have made it easier for me to do video reviews. The only thing I would suggest is to offer more whitening foam options because one bottle won't last the entire treatment. Other than that, I've been really happy with it!
$100 aligners, zero follow through.
I totally get where you're coming from. I had a similar disappointing time with those $100 aligners. It took a crazy 2 months to make them, and in the end, my teeth didn't turn out like I hoped. It was so frustrating to never talk to a real orthodontist, and the feedback I got during the scan images felt impersonal and full of emojis.
Invisalign treatment compared to Candid
I've actually tried both Candid and Invisalign as a customer, and the difference in treatment quality between the two is pretty significant. My top teeth with Candid moved like they should, but my bottom teeth didn't straighten out like I wanted. When I asked about more treatment, they said I'd have to pay for a restart without any promise of results or getting my money back. That lack of honesty and responsibility was really frustrating, especially after I did my best to finish the whole treatment. I ended up using one of the trays from mid-treatment as a temporary retainer for my bottom teeth.
Aligner purchase
My aligner purchase has been awesome so far. I'm on my sixth aligner out of twenty and my teeth are already looking way better. The aligners are comfy and doing their job well. Customer service is quick and helpful. The orthodontist knows their stuff, so I feel good about the treatment. I'm really happy with my aligner purchase overall.
Frustrating customer service
Man, it's been a total pain dealing with customer service. They keep insisting that I need a cleaning before I actually do, and they won't resume monitoring until I comply. I'm so fed up with hearing the same thing over and over and it's nearly impossible to get in touch with a real person. I mean, it's definitely more convenient than going in person, but geez, it's really starting to get on my nerves!
Aligner system purchase
I have been using this aligner system and it's actually been working really well for me! I’m almost finished with it and I can see a big difference in my teeth. The whitening gel it includes is nice and gentle, which is great because other whitening products usually hurt my teeth. However, I have noticed that using it only once a day doesn’t seem to do much. But honestly, I would definitely suggest giving this a try, especially since it’s much more affordable compared to what my dentist was going to charge me!
About Candid
Dental challenges have been known to negatively affect the confidence of a good number of people and can be particularly worse for people who cannot afford to get help or have it fixed. Candid is a company that claims to offer reasonably priced and hassle-free dental solutions to the public. You should read honest reviews of Candid here before visiting their website.
About Candid
Candid claims to have been established to remove the barriers to orthodontic treatment and provide a high level of standard of care to the public. It was established by a group of friends who desired straighter teeth on a budget and a world-class orthodontist, all of whom worked together to establish a remote treatment that is as functional and comprehensive as if you were physically present at the dentists.
Products and Services of Candid
Candid offers its customers a remote assessment format done through pictures and a comprehensive consent form that provides detailed medical history. Candidates who qualify for the service can get their teeth scanned at the Candid Studio nearest to them, with which their clear aligners are designed and delivered to them. The use of clear aligners is supervised by the orthodontist online.
Compliments, complaints, and tips for Candid
Have you used the services and products of Candid in the past? If you have, then you are in the best position to tell others about them. Did you find the services offered by Candid satisfactory? Would you recommend them to others? Your honest review of your experience will not only help prospective customers to make informed decisions but will also help Candid determine ways to serve you and others better.
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Last update: January 2026
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Review with most votes
$100 aligners, zero follow thr
I totally get where you're coming from. I had a similar disappointing time with those $100 aligners. It took a crazy 2 months to make them, and in the end, my teeth didn�... Read onBy: Hessel