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Braces
I got braces almost two years ago, but I haven't really seen much progress. It's been difficult doing everything virtually and not being able to see the doctor in person. I paid almost 3000 dollars for this and I feel like it's not really worth it. I just want my teeth to be straight - is that too much to ask for? It's frustrating that nobody checks in on me to see how I'm doing or if there's any progress. I thought braces were supposed to help, but it's been two years and I'm still stuck in the same spot.
Ineffective treatment and unprofessional service
The treatment I received from this company was not effective at all. Even after two rounds of aligners, my teeth didn't move like they were supposed to. On top of that, the company was unprofessional when there was no progress. They renewed my treatment without explaining why, and then suddenly ended it and blamed my orthodontist. Turns out, the orthodontist was provided by the company, so they weren't being accountable or transparent at all. Overall, I was really disappointed with my experience and I wouldn't suggest them to anyone looking for orthodontic treatment.
18-month treatment
I had a really bad time with the 18-month treatment I got. The first aligners didn't straighten my teeth right, so they sent me another set based on a new plan. But the second set didn't fix the problem either. I tried reaching out to support many times, asking for the orthodontist to check the plan, but the issue wasn't resolved. The customer service rep, Alison, was rude and not helpful when I asked what to do next. All in all, I was really let down by the whole thing.
Aligner purchase
I've been using aligners for more than 2 and a half years now, and I've gone through four sets. Unfortunately, my teeth are in worse shape now than they were when I started. The latest advice I got was to trim part of my aligners and keep wearing them, hoping my bite would improve. But my top and bottom front teeth are still not aligned properly, and the teeth that were causing problems are still being held in place by the aligners. It's hard to see how this is supposed to make my dental situation better. I feel like the $2000 I spent on this treatment was a waste.
$2100+ for Aligners
I can't believe how terrible the communication and customer service is with this company. I bought my aligners back in 2018 and never heard that they'd stop providing retainers. When I contacted them about it, they basically said too bad unless I saw one of their dentists or "look for other options." But the closest location is more than 3 hours away! When I asked about transferring my info to SmileDirectClub or Invisalign, they didn't even respond. Treating customers like this after we spent over $2100 on their product is just not right. I'm so disappointed and annoyed with their lack of accountability and responsiveness.
Aligner purchase disappointment
Even though they said they would, Candid didn't come through with giving me a third set of aligners to finish up my treatment. They blamed it on not having enough follow-up from an orthodontist, which they never mentioned when I signed up. In the end, I didn't get the results I wanted from buying their product.
Uncomfortable and bothersome fitting
The braces never felt comfortable and they started bothering my gums right away. I asked several times for a replacement, but they wouldn't budge, so I ended up cutting them on my own to avoid more pain. The retainers were a bad fit and wouldn't stay put, no matter how much I tried. When I reached out for assistance, customer service was no help at all and actually recommended buying more instead of fixing the problem first.
Aligners, mouth irritation, lisp
As a customer using these aligners, I've been having a lot of trouble with how they're irritating my mouth and tongue. It's frustrating because every two weeks I have to spend time fixing them so they don't hurt me more. Plus, they make me sound like I have a lisp when I talk. When I contacted customer service for help, they were not very helpful at all. They even hung up on me during a phone call and kept passing me around in emails before finally telling me they couldn't do anything. On top of that, they didn't even provide any cleaner for the aligners, so I have to spend $25 every month just to keep them clean. Overall, I'm really disappointed with the company and their product.
Treatment progress
My treatment has been going pretty well so far. Getting the scans done was easy, and wearing the aligners is no big deal now. But, I did have a little trouble with the rough edge of the aligner giving me sores on my tongue. I had to fix it myself with a nail file. Other than that, I'm excited to see how well these aligners work compared to braces or other options.
Aligner adjustment process
I'm still in the early stages of getting my aligners adjusted, but everything seems to be going well so far. I've been wearing them for a little over 2 months now and usually feel a bit uncomfortable for a day after switching to a new set. Thankfully, some ibuprofen helps me deal with the discomfort. I know it's all part of the process and it means that my teeth are moving like they should. I can already notice some changes in how my teeth are spaced out, which is what I wanted to see.
Clear aligner purchase
Even though I had a good experience with the clear aligners at first, I ran into a problem after my treatment was finished. I realized that my bite on the right side wasn't fully touching like it should, unlike the left side. This difference in my bite worried me because the orthodontist didn't catch it during the treatment. It was actually my regular dentist who noticed and told me about it, which made me feel frustrated and let down.
Long wait time in retainer
It's really frustrating dealing with customer service, it feels like I'm working so hard just to get some assistance. My retainer has been stuck doing nothing for like 2 weeks longer than it should be. I can't even discuss my scans directly, which is really irritating. And sometimes the comments they send are kind of rude about how I brush my teeth! Do they actually look at my scans or just send out generic responses? And if you attempt to move on to the next retainer sooner, they will send you a stern email scolding you! It's just not fair, dude.
Clear aligners
I just got these clear aligners from this company and I gotta tell you, I'm really bummed out by how they turned out. They kept changing things up, but now my teeth look even worse than they did before. The bottom ones overlap more and there's a gap at the top. It's frustrating that they can't fix it up anymore. I suggest going to a good orthodontist instead of wasting your money here.
Invisalign aligners
I'm actually on step six of my Invisalign treatment and I gotta say, I'm really happy with how it's going. I was expecting a bit of discomfort, but it's been pretty minimal so far. Overall, I've been super impressed with the aligners and I'm glad I went this route. The Candid app has been a game-changer for me, too. It sends me reminders when it's time to move on to the next step, which is awesome because I'm pretty forgetful.
Ineffective Treatment
I can't believe I've been wasting my time and money on these aligners. I've been wearing them all the time like they said and doing everything just right, but my teeth look exactly the same. The doctors keep telling me I'm making progress but I think they're just messing with me because there's no way my teeth are getting any better. I still have a few months left so maybe something will finally happen, but I'm not getting my hopes up.
Incomplete treatment
I've been using this service for a while now and I was pretty happy with it until recently. It seems like the company made some changes that have really affected my experience. Now, I can't get the full treatment I need because they won't do refinements after a certain number of rounds. I'm feeling frustrated and not too happy with the service anymore. It's disappointing to see a company I used to trust switch things up in a way that hurts their customers.
Clear aligners purchase
I recently got some clear aligners from this teeth-straightening company. The service was alright, but the aligners didn't completely fix my bite issue. They did make it better though. But then, when I contacted the company to ask about continuing my treatment, they hit me with an extra $2,000 bill, which was way more than I was expecting because of a recent price increase. It felt pretty shady, like they were trying to take advantage of me. And when I tried to get a reprint of my last tray, they said I'd have to pay for it myself. They wouldn't even give me a retainer for long-term maintenance. Talking to customer service didn't give me much hope that they'd fix things.
Teeth whitening kit
I was super excited to get my hands on a teeth whitening kit from this awesome company. The app was really easy to use and I was able to figure it out without any help. The recent updates have made it easier for me to do video reviews. The only thing I would suggest is to offer more whitening foam options because one bottle won't last the entire treatment. Other than that, I've been really happy with it!
$100 aligners, zero follow through.
I totally get where you're coming from. I had a similar disappointing time with those $100 aligners. It took a crazy 2 months to make them, and in the end, my teeth didn't turn out like I hoped. It was so frustrating to never talk to a real orthodontist, and the feedback I got during the scan images felt impersonal and full of emojis.
Invisalign treatment compared to Candid
I've actually tried both Candid and Invisalign as a customer, and the difference in treatment quality between the two is pretty significant. My top teeth with Candid moved like they should, but my bottom teeth didn't straighten out like I wanted. When I asked about more treatment, they said I'd have to pay for a restart without any promise of results or getting my money back. That lack of honesty and responsibility was really frustrating, especially after I did my best to finish the whole treatment. I ended up using one of the trays from mid-treatment as a temporary retainer for my bottom teeth.
About Candid
Dental challenges have been known to negatively affect the confidence of a good number of people and can be particularly worse for people who cannot afford to get help or have it fixed. Candid is a company that claims to offer reasonably priced and hassle-free dental solutions to the public. You should read honest reviews of Candid here before visiting their website.
About Candid
Candid claims to have been established to remove the barriers to orthodontic treatment and provide a high level of standard of care to the public. It was established by a group of friends who desired straighter teeth on a budget and a world-class orthodontist, all of whom worked together to establish a remote treatment that is as functional and comprehensive as if you were physically present at the dentists.
Products and Services of Candid
Candid offers its customers a remote assessment format done through pictures and a comprehensive consent form that provides detailed medical history. Candidates who qualify for the service can get their teeth scanned at the Candid Studio nearest to them, with which their clear aligners are designed and delivered to them. The use of clear aligners is supervised by the orthodontist online.
Compliments, complaints, and tips for Candid
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Contact Information
Categories Candid
Services | Other Goods & Services
Page Statistics
Seite online seit: May 7, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
$100 aligners, zero follow thr
I totally get where you're coming from. I had a similar disappointing time with those $100 aligners. It took a crazy 2 months to make them, and in the end, my teeth didn�... Read onBy: Hessel