hayu Reviews
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A Review of the Reality TV Streaming Service
I am a long-time subscriber of Hayu, the streaming service that offers a wide variety of reality TV shows from around the world. I have been a client for over a year now and I have nothing but positive things to say about my experience with the company.
One of the things I love about Hayu is their vast selection of shows. They have a wide variety of genres including reality TV, lifestyle, and makeover shows. They have shows from all over the world, including the United States, United Kingdom, and Australia. I have been able to discover so many new shows that I would have never found otherwise.
Another great thing about Hayu is the user interface. The app is very easy to navigate and I can find the shows I want to watch quickly and easily. The app also remembers what I was watching last and will automatically pick up where I left off, which is a great feature.
Finally, Hayu's customer service is top-notch. I had an issue with my account one time and the customer service representative I spoke with was very helpful and resolved my problem quickly.
Overall, I am extremely satisfied with my experience as a client of Hayu and I highly recommend the streaming service to anyone who loves reality TV.Streaming playback issues
Even though I've had some good interactions with the customer service team, I gotta say I'm pretty bummed about how the web player and app are working. Every time I try to watch an episode, I run into issues like getting stuck at certain points or not being able to play some episodes at all. It's been a bummer because I've missed out on catching up with some episodes of the Real Housewives shows I was really excited about. I've reached out to Hayu multiple times about these problems, but I've only gotten generic responses that haven't fixed anything. If anything, it feels like things have actually gotten worse over time, which is super frustrating considering how great the shows are on the platform.
Streaming service subscription
I just signed up for a streaming service, and it's been a huge letdown. I keep getting annoying buffering and error messages saying I'm watching on too many devices, even though I'm only using one. The customer service suggestions didn't really help fix the problem, and I feel like I'm shelling out a lot of money every month for a service that's not up to par. I really hope they can step up their game and fix these technical issues soon.
Unauthorized recurring charges
I've been dealing with unauthorized recurring charges on my bank card for more than a year now. I've asked the company multiple times to stop these payments and reimburse me for the fraudulent charges, but they keep ignoring me. It's really frustrating and upsetting to see another payment come out without my permission, and their lack of response just makes things worse. The customer service I've received has been terrible, and I still don't see any solution in sight.
Streaming service app
The streaming service app is a total mess. I keep getting error codes and timeouts, so I can't watch my favorite shows without interruptions. And on top of that, when I finish watching an episode and close the app, it doesn't remember where I left off, so I'm always lost trying to figure out which episode I'm on. The slow loading just makes it even more annoying to use. This app is seriously the worst one I've ever tried, especially since I'm paying a monthly fee for such lousy service.
Subscription service experience
I want to share about this one subscription service that really got me feeling frustrated and tricked recently. So, I decided to cancel my subscription but then I found out they kept charging me for months without me even knowing. When I tried to talk to them about it and ask for my money back, they were not willing to budge at all. It really sucked to see them not taking any responsibility or trying to make things right, especially since I thought I could rely on them.
Scammed out of money
Those guys are such crooks and scammers! They said I signed up on their website, but I actually signed up through the App Store and canceled the same way. It's so frustrating!
cancellation process
Man, canceling with this company is a total nightmare! I was trying to quit before my next payment, but their whole process is a convoluted mess that feels like they want you to just give up and keep paying. And as if that wasn't bad enough, they're saying I never even tried to cancel. I just wanted to take a break for a bit, but now I'm never coming back.
UX needs improvement, too many ads, misleading free trial
The app is a total nightmare to figure out, with ads thrown in that totally mess with the whole user experience. And don't even get me started on the so-called free trial - it's super misleading. If you forget to cancel in time, they'll hit you with a charge for the whole year. And to top it off, their customer service is a complete joke. It's all robotic and not even helpful. My advice? Stay far away from this mess.
Boring
I thought this app would have all the cool shows my mom watches, but turns out it only has the ones we already watched. I tried to find new ones, but they weren't there. What a waste of time!
Subscription fee issue
I had a pretty crappy situation with this streaming service I signed up for a year and a half ago. Even after I canceled my subscription, I found out I was still getting charged. When I tried to get a refund, the customer service was just terrible. And to make matters worse, they took another payment from my account this week. I'm feeling really annoyed and let down by how the service provider is handling this. It's just not right that loyal customers like me are being treated so badly for their screw-ups.
TV purchase
I bought a TV from this company, but my son ended up chucking a toy at the screen and cracked it by accident. So, I called customer service and got hit with a surprise - they refused to replace it since I didn't have accidental coverage. I never even knew that was a thing! This whole situation is just ridiculous and totally unacceptable.
Subscription renewal issue
I just had a problem with my subscription renewal where they took my payment but didn't renew the service. I tried to fix it, but the customer service reps were no help and I couldn't get it sorted out. I recommend that others steer clear of dealing with these kinds of problems.
Streaming service
This streaming service is a total scam. I can never watch any shows because something is always messed up. I've been putting up with this for a whole year now and I can't escape it. Do yourself a favor and steer clear of it. They won't even refund your money, even though they keep taking it out of your account!
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