Mondly Reviews

: 23

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70% Would buy here again

Most relevant positive review

  2024-05-19
Subscription issue
I had a problem with my subscription and I contacted customer support through chat. Ioana was sup...Read on
percy

Most relevant negative review

  2024-03-26
Annual plan subscription
I signed up for Mondly's yearly plan about a year back, but I quickly realized that I wasn&#...Read on
V. Hansen

Review with most votes

  2023-01-29
Highly Satisfied with Mondly L
As a client of Mondly, I have had a great experience using their language learning app. The lesso...Read on
Braden Douglas

Reviews (23)

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    Subscription issue

    I had a problem with my subscription and I contacted customer support through chat. Ioana was super helpful and was able to fix my issue immediately. The customer service was excellent - they were knowledgeable and nice. It was seriously the best service I've had in a while. I would definitely suggest it to other people.


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    Monthly subscription purchase

    I messed up by not doing enough research before signing up for the monthly subscription. I thought it was only for one month, but then I got an email saying it would automatically renew. Trying to cancel the subscription has been really hard because I can't find the option on the website or app. It's not cool that they make it so hard to cancel. It's disappointing to see a company use these kind of sneaky tactics just to make a buck off of people who didn't realize they'd be charged again.


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    Language learning program

    I really liked the language learning program I bought! It was super user-friendly and had so many helpful tools to help me get better at the language. The different lessons and exercises were awesome, and I found them really useful.


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    Language learning app

    I really suggest checking out this language learning app. It's got all kinds of different ways to learn and practice, and they're actually fun and helpful. The interface is super easy to use and looks really nice, so it’s a great way to pick up new languages without getting bored.


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    Fun Language App

    I think it's really cool that there's this app that helps me learn all sorts of different languages, even Greek! I ran into a little hiccup with my membership, but the support team was incredibly nice and helpful. I definitely suggest this app to anyone looking to pick up a new language.


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    App with useful vocabulary and range of languages

    I really think this app is super useful for learning new words that you won't find on other platforms. And there are so many languages to choose from, it's pretty awesome! It's opened up a whole new world of languages for me to check out that I never even thought about before.


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    Annual plan subscription

    I signed up for Mondly's yearly plan about a year back, but I quickly realized that I wasn't happy with the app's features. So, I decided to turn off the automatic renewal. However, to my surprise, I got charged again after a year. It turns out the automatic renewal had been switched back on without asking me. I tried contacting customer service to get a refund, but all they offered was a discount on a lifetime plan. Since I wasn't planning on using the app anymore, the offer didn't really interest me. The whole situation made me feel disappointed and made me lose trust in the brand because of the lack of transparency and unwillingness to find a proper solution.


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    Awesome learning app!

    I was taking classes online with someone, but I switched to this app and wow, I learned way more! The customer service was awesome and they really helped me out when I had questions. I feel like I'm learning a ton and having a blast!


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    Language learning program

    I just bought this language learning program to help me learn Greek and Albanian on my trip to Greece, but guess what? All I got access to was Chinese and Spanish lessons. I've tried contacting their support team several times for help but all I get back are automated responses and ads. It's really frustrating and disappointing how little support and honesty this company has shown me.


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    Language learning app comparison

    I recently switched to a new language learning app after finishing all the lessons on another popular one. The new app I picked has unlimited lessons, which is awesome for me since I'm really committed to learning a new language. But I have to admit, the user interface on the old app was easier to use compared to this one. With the new app, I have to click on each letter of a word in some lessons instead of just typing it out for the program to recognize. It makes the learning process slower and more tedious. Despite this downside though, I'm still glad I found this new app as a good option for my language learning journey.


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    Auxiliary Mandarin learning tool

    I bought this supplemental tool for learning Mandarin hoping it would help me get better at the language, but I was really let down. The content was poorly done and it seemed like they didn't really put much effort in making it useful for non-Indo-European languages like Mandarin. The material was superficial and didn't really help me in my language learning journey. I asked for a refund right after signing up, but it's been over a week now and I still haven't gotten it. The customer service is unresponsive, unclear, and not helpful at all. Overall, my experience with this product was awful, and I wouldn't suggest it to anyone trying to learn Mandarin or any other non-Indo-European language.


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    Language learning program

    The customer service for this language learning program was amazing. The program is really helpful for learning the two languages I'm into, but I think more repetition would be handy to really grasp new concepts. Overall, I definitely recommend this program. Also, can we get Swahili included in the language options soon?


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    Learning language app

    I find this app super boring and really difficult to navigate. I prefer using a different app that's more user-friendly. Honestly, this one feels pretty useless. It doesn't teach you anything valuable.


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    Monthly subscription purchase

    I messed up by not checking reviews before I bought the monthly access, assuming it was just for one month. But then when I got an email saying I was getting automatically renewed, I figured out my mistake. I tried to cancel the subscription, but it was impossible – there was no option on the website or the app. It's so annoying dealing with a company that makes it hard to cancel stuff, it feels like a scam.


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    Language learning app review

    I've been using this language learning app for a while now, really diving into Japanese. What's kept me hooked are the daily lessons that make learning fun and keep me on track. The app's design is smooth and easy to use, making it simple to find my way around. The content is top-notch, helping me go from total newbie to more advanced in reading and speaking Japanese. I'm grateful for the quality content they provide!


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    Language learning program

    I bought this language learning program thinking it would be great for beginners like me, but boy was I wrong! It was super challenging and there were no explanations for mistakes in the lessons. Plus, they didn't really cover grammar in a good way, so it was hard to understand the basics of the language. And man, it was expensive! Definitely not budget-friendly, especially for students. The pronunciation teaching wasn't that great either, it needed more detail. But hey, at least they had short daily lessons to practice the language.


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    Farsi language learning app

    I just started using a language learning app to learn Farsi, and I've run into a few problems. First off, there seem to be some differences between how prepositions are spoken and how they are written in sentences, which can get confusing. Also, when I write words using Arabic letters, the app doesn't connect the letters correctly as they should be in handwriting. And the speaking exercises are tough - I'm not sure if it's the app or my laptop's microphone, because even when I think I'm saying things right, I still struggle to get a good score. Overall, the app could use some improvements in its language exercises and accuracy.


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    Helpful and patient customer service

    I had a really good experience with the customer service team at this company. The person I talked to was super helpful and patient while helping me with an issue I was having accessing their services. I was pleasantly surprised by how much they cared about fixing my problem and how dedicated they were to making sure it was resolved.


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    Program, Germany, 2019, discussions, hotel, restaurant, vocabulary

    I absolutely love this program! I first started using it while I was living in Germany back in 2019, and let me tell you, it was amazing. It really helped me with everyday conversations, like chatting about hotels and restaurants. Plus, it was so great for expanding my vocabulary and picking up new words. I would definitely suggest it to anyone looking to learn a new language and enjoy the process.


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    Language learning app

    Mondly is a really awesome language learning app that has a bunch of lessons and stuff for both grown-ups and kids. I've been using it to learn Croatian, and my son has been using the kids' section for Spanish. The pictures are fun, the lessons make sense, and there's a lot of stuff to do. But the best part about Mondly is their customer service. Efrain from customer service was super helpful, patient, and made sure everything was right with my account. It's nice to see a company that really cares about their customers. I totally recommend Mondly to anyone who wants to get better at a new language.


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