mSpy31 reviews
This score is based on 31 genuine reviews submitted via US-Reviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.When the refund finally hit my account
I signed up thinking the top plan would be, well, complete. It wasn't. There were a bunch of paid add-ons, the "extreme" tier felt like the same as premium but for double the price, and a lot of stuff that supposedly showed up in the app never actually displayed for me — even though notifications arrived on my phone. Support didn't help; the chatbot kept cycling through the same questions (name, email) instead of handing me off, and the so-called management replies were unsigned, generic. Felt like I was emailing robots, not people. I asked for a cancellation and refund, they deleted my account and then... silence. For days, nothing. I finally raised a dispute with Revolut and they credited my money back — that ping in my bank was the first time I actually felt satisfied. Not because the company fixed anything, but because I stopped losing money. For what it's worth, other companies I've used sorted things faster; this one was slow and impersonal.
Not what I hoped for
I bought this tracker because my kid had a few risky nights and I wanted some real oversight. I worried before buying — read about gaps and privacy problems — but the signup went fine so I gave it a shot. Then the feed started dropping out. A few hours here, a day or two there, then a four-day gap and later five days gone. I kept records. I emailed support and even reported them to authorities with a screenshot. After I sent that proof the missing data suddenly reappeared, and they backfilled the five-day hole only after I showed I’d reported them. That felt like pressure, not a fix. When the app works it’s helpful and the layout is okay, so there’s some value. Still, treating user data like a negotiable thing kills trust. I’m sticking with my reports until they fix this properly. I wanted reassurance; I ended up more cautious.
Not what I expected, but it does something useful
not perfect, not a total loss. I’d tell friends it’s useful in limited ways, but warn them about the limits and to keep an eye on billing.
Low-key impressed
First try, it zoomed—exact moment I knew I was really glad.
That little win
Relief hit me when it actually worked, honestly.
Afternoon turnaround
Started yesterday afternoon; first impression a bit slow, then polite help — I knew I was satisfied.
Quick fix, not perfect
Overall helpful — got my account merged and subscription sorted the first day I contacted support; a bit slow, but fixed though
Saved me more than I expected
It was super easy and I’m really glad — I started using it last week, was nervous at first but Page handled everything remotely, quick and clever, saved me a ton of hassle.
That calm moment
I realized I was set when Matthew calmly walked me through a messy setup; he didn't rush, repeated steps, and we finally got it working. Wish more reps were that steady. Really appreciated that patience.
Billing red flag, app okay
I needed something to watch my kid after a scam, so I tried this parental app. Billing was messy and my bank flagged a charge — annoying. The app feels light and works, well mostly, and refund finally came.
I was able to view deleted text, listen to calls and see previous chats
I was able to accomplish this by talking to the expert recommended in review, which i reached on telegram ... He was amazing with the results he gave me. The information i received were accurate.
Hesitant but relieved
Midway through checkout I nearly backed out — seemed sketchy — but I needed it for a weekend trip. I received it and tried it Friday; it worked fine. Customer chat was slow but fixed my setup, glad I took the chance.
Skip it, not worth it
skip this one. A friend sent me the link so I signed up for a year at £34, thinking it was fine. Then they billed me again for a £94 subscription and another £24 for extras I never asked for. I asked about it, they first asked for proof and then stopped responding—radio silence. Now I’m sorting it with my bank, not fun.
Saved me a headache
I'm actually pretty pleased — at first I figured I'd be stuck trying to install it myself, but after I bought it yesterday they hopped on and fixed everything for me. First impression was wary, then relief; customer support handled it fast and without fuss.
Almost gave up but it worked
installs then connection drops after about 20 minutes, I reinstalled, same thing. After tweaking settings and contacting support it settled. Interface is simple, a bit clunky, but gives the info I need.
The moment I knew
watch your statements and don't hand over docs.
A pretty smooth surprise after some nervous first steps
know your renewal dates, have the right hardware ready, and don’t assume the worst — support handled my issue and the product itself is solid. Glad I gave it a shot.
Unexpected fix after a billing glitch
double-check your billing or pull the card before renewal.
Surprisingly useful, messy billing
an amount hit my card twice and I’m still fighting to get that sorted. So yeah, I’m impressed by the product, but support and billing need real improvement.
Finally refunded, but slow
two charges. I filed complaints, messaged support more than once. For weeks, silence. That was the low point. The moment I knew I was actually satisfied came unexpectedly. After a final clear message outlining dates and amounts, they processed a refund. The money showed up three days later. Not fast. Not impressive. But it was correct. And they followed up with a short confirmation email. So, the tool itself works for day-to-day monitoring. The service took too long, which left me annoyed. Still, when the overcharge was fixed I felt relieved — and a bit surprised. Would use the app again, but only after double-checking charges. It's not perfect. I expected better.
About mSpy
mSpy
Device tracking software is a type of software installed on an electronic device with the ability to report and locate a device remotely. Depending on the device and the software, the software can use GPS, IP address accelerometer logs, or WIFI-location to obtain the location of the device. The software will then report the address through either SMS, e-mail, or other methods.
About mSpy
mSpy is a computer and mobile parental control monitoring software for Windows, macOS, iOS, and Android. It logs and monitors the activity of a user on a device. In 2010, mSpy was launched as a mobile monitoring product by a tech company based in London. In 2012 the software made it possible for parents to not only monitor their kids, smartphones but also Mac, Window, and computers. The company has grown tremendously, and today a mSpy light version is available.
Products and services of mSpy
Specifically, mSpy is compatible with iPhone, Mac, and Android. It enables the control of a device remotely, enables logging, GPS tracking, uninstall notifications, and also allows access to a browsers bookmarks, browsers history, call history, among others.
Compliments, complaints, and tip for mSpy
It has been noted that since the software runs inconspicuously, there is a danger that the software can be illegally used. There also have been reports that mSpy was at a time hacked, thus leaking hundreds of thousands of personal data on devices that mSpy was installed. If you have used mSpy products, leave a review on US-Reviews.
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Last update: March 2026
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mSpy
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