iMyFone - Overall Rating based on 27 reviews
Featured Reviews
Reviews (27)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Android phone data recovery
I tried out the Android data recovery program from this company not too long ago, and I have to admit, it's way better than other programs I've tried before. Even though I was able to get back more audio data with this one, there were still some files that just couldn't be recovered. I really hope they keep working on making their software even better and more efficient in the future.
Technical support
I had some tech problems with the service, so I had to contact customer support for help. Sherry from the support team was super helpful and patient, walking me through the problems I was having. She knew her stuff and helped me fix the tech issues one step at a time. I really appreciate her professionalism and commitment to giving top-notch customer service.
Rapid Response Communication
I had a great experience with this company recently. They really impressed me with how quickly they responded to my questions, giving me detailed and helpful info in just 5 minutes. I was really satisfied and well-informed.<br><br>I have to shout out Angela for her exceptional service. She made the whole communication process super easy with her professionalism, attentiveness, and willingness to help out. She definitely made a positive impact on my overall experience.<br><br>I highly recommend this company for their top-notch communication and customer service. Thanks for going above and beyond and giving me such a smooth and enjoyable experience.
Quick customer service
I was really impressed by how fast and helpful the customer service was from this company. I had a question and got a response within 5 minutes that answered everything I needed. It was amazing to get help so quickly, especially when customer service can be lacking these days. I want to give a big shoutout to Aimee, the representative, who made sure my experience with the company was great. Her professionalism and attention to detail were top-notch, and it was nice to talk to someone who really cared about giving great service.
Data recovery software experience
After I lost all my files on my computer, I gave data recovery software a shot to see if I could get anything back. It didn't work at first, so I had to contact customer support for help. I was really impressed by how fast and helpful they were, especially this person named Echo Zhou. Even though I couldn't get everything back, Echo Zhou's support really made a difference and made me feel better about the whole situation. Thanks a lot to Echo Zhou for being so caring and dedicated.
Quick customer service response and efficient problem-solving
Tami quickly replied to my question and helped me solve my problem. The new product did a great job of changing the setup of my iPhone 15 pro max and iPhone SE3 with iOS 17.4.1.
iPhone 12
The customer service rep, Vera, was amazing and really came through to help me out with my problem super quickly. But let this be a lesson to always make sure you know exactly what you're getting and how much it's gonna cost before you buy something.
Refund request response
I reached out to customer service about getting a refund, and I gotta say, Maisie really impressed me. She was super patient and professional, taking the time to answer all my questions and explain the refund process clearly. Plus, she got back to me pretty quickly, so I didn't have to wait forever for an answer. I was definitely happy with the whole experience and thought the customer service Maisie provided was top-notch.
App purchase assistance
I just bought the wrong version of the app and needed some help fixing that. I reached out to customer service and got in touch with a guy named Ray. Ray was super helpful and got me a refund for my mix-up. He even gave me a discount code for the right version of the app. I was really impressed by how quick and nice the customer service team was at this company.
Double-counted order
I had a problem with my order getting charged twice, but the support team, especially Aimee, was really helpful in resolving everything and gave me great service with their return policy.
Unlocking assistance received from customer service
I was so frustrated, couldn't unlock my phone no matter what I did. But then I got a great email from Vera in customer service. She gave me easy instructions that actually worked. I tried asking the company I bought my phone from but they couldn't help. Thank goodness for iMyFone, I'm so happy with their product.
Data recovery software purchase
I bought some data recovery software from this company not too long ago, but it didn't work like I hoped it would. Thankfully, when I contacted their customer service about the problem, I was pleasantly surprised by how helpful they were. The support team, especially Sherry, was really quick to respond and very understanding. After I explained everything, they didn't give me any trouble and promptly gave me a full refund. I was really impressed by how much they cared about making sure customers were happy and fixing issues fast. In the end, I'm happy with how everything was handled by the company.
Software purchase
I bought this software thinking it was reliable, but it turns out the restore I was counting on didn't actually work. I spent over 4 hours trying to get it to function, but nothing got fixed on my device. I know it has helped others before, but just not in my case.
Quick and helpful support
The support team really impressed me with how quickly they got back to me, even late at night. The person I talked to was super nice and made sure to answer all my questions in a way that I could understand. It's rare to come across such great customer service these days, so it was a really nice surprise.
Boot loop problem solution
I bought the software thinking it would solve the boot loop issue on my iPad, but it didn't do the trick. Even though I was bummed that it didn't work out, the customer service from Candy was top-notch. She was super fast to reply and really helpful the whole time. It's not often you find such great and friendly support, so I really appreciate her help.
Wrong purchase refund
I have to admit, even though I goofed up on my purchase, the customer service at this company really impressed me. Angela was so nice and helpful, she quickly sorted out my refund and even gave me back more money than I was expecting. It's nice to see a company that goes out of its way to fix a mistake, and I really appreciate the extra effort. All in all, I'm pretty amazed by how well they took care of me.
Lifetime plan purchase
I made a mistake and used the wrong email when signing up, then I purchased the lifetime plan with that incorrect email. When I contacted customer service, Tami was really great and fixed everything quickly. She was also very nice about it, not rude at all.
Subscription refund
I signed up for a subscription, but then ran into an issue that turned out to be because of my hardware, not the software. The customer service folks were really great and gave me a refund, even though they didn't have to. Candy was awesome and really helped me out. I feel good about going back to them if I have any more software problems.
Quick and efficient refund process
I gotta say, I was pretty surprised by how easy it was to get a refund from this company. Jane, the customer service rep I talked to, was super helpful and totally got where I was coming from. She handled my refund quickly and even checked back in to make sure I was happy with everything. I really liked how Jane went above and beyond to take care of me and paid attention to all the little details. It's not often you come across such great customer service, so dealing with this company was a nice breath of fresh air.
PDF editing tool
The PDF editing tool I bought was really easy to use and it worked pretty well. I did run into a problem with the right-to-left setting on the PDF I was editing, but other than that, the tool did great. The customer support team was super quick to respond and gave me the help I needed to fix the issue. Their kindness and eagerness to assist really made a big impact on how I felt about the product.
Review with most votes
Their tools made my ios sytems
Ios systems are already very functional and efficient but everything needs a boost once a while and something more when you expect from it... work bit faster than the earlier. i... Read onBy: Rick Wuhan