Nurx - Overall Rating based on 22 reviews
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Birth control subscription
The company is legit, but their communication needs work. I used to have a different provider, and they were way better at answering my questions and being clear. They fixed the billing issue, which is good, but I hope they get better at communicating in the future.
Birth control pills
When I first started using this service for birth control pills, everything was going smoothly. I paid a processing fee, got my prescription sent to the pharmacy with refills for a year. But when it came time to renew, I was hit with unexpected charges. They now tack on a $3 fee every two months for support and processing, which really adds up and wasn't clearly explained beforehand. So now the total cost is way higher than what other companies charge. Their lack of transparency and sneaky business tactics have left me feeling pretty disappointed. I'd advise folks to steer clear of this company.
Discreet product ordering
If you're wanting a company that really values your privacy, this is probably not the one you're looking for. They don't seem to care much about following HIPAA rules and keep putting private info right in the subject lines of emails and texts, even after I've asked them to knock it off a bunch of times. It's pretty sad to watch a company that used to do a good job start to go downhill so fast and not even worry about keeping their customers' info safe.
Skincare purchase
I recently purchased this skincare product and it turned out to be a one-time purchase, or so I thought. Three months later, wham, they charged my card for another three months' supply without my consent. I was like, "Wait a minute, I haven't even finished the first batch yet, why are you sending me more?" But they basically just said tough luck, you're stuck with it. I couldn't even cancel before they took the money from my account! It's like their policy or something, no cancellations allowed. How is that fair? I just wanted the choice to decide if I wanted more or not, but nope, no control over it. The worst part was their attitude, like they didn't care about what I wanted at all. I've never been treated so poorly by a company before. Long story short, I advise against dealing with them, once they have your card number, you're locked in, man.
Birth control pills purchase
I decided to try out this place after my usual pharmacy shut down, and it was a disaster. The person I spoke with was incredibly frustrating and didn't seem to pay attention to what I was saying initially. It took ages to get my prescription filled, despite having refills left on my current one. I had to keep waiting for them to respond to me - it was almost like talking to a brick wall at times. They kept making mistakes and changing their minds about what I required. I don't really want to use their services again.
Birth control prescription refill
I just moved to a new city and needed to refill my birth control prescription before finding a new gynecologist. Luckily, I found this service and it has been a lifesaver. The process was super easy and once I got my insurance info uploaded correctly, everything went smoothly. The price was really fair, especially given how convenient and reassuring it was during this time of change. I'm so thankful to have this option.
Account issue
I couldn't get into my account so I asked for help, but no one from customer service got back to me. I tried to have a manager reach out, but still no luck. After trying a bunch of times, I'm still stuck without a solution.
Birth control prescription
I just got birth control pills from this company, and it was easy to order them. But, I was surprised by the automatic refill thing that I didn't know about. I realized I didn't even need more pills and got charged for them. I wish they had told me about this before. It was frustrating that I couldn't cancel the refills myself and had to call customer service. Dealing with health problems and not being able to work made it even harder.
Birth control prescription
When I ran out of my birth control pills and couldn't get a refill at the pharmacy, I was freaking out about what to do. Luckily, I found this amazing service that looked at my medical history and sent me a new prescription right away. They really took the time to make sure it was the right fit for me. The best part is, they're always available and super quick to respond to any questions. It's such a relief to find a service that's so on top of things and trustworthy.
Birth control and acne treatment
I can't believe how awesome this service is! I was just looking for help with birth control, but it also sorted out my acne problems and my skin looks great now. It's so much easier than going to the doctor and taking time off work - everything happens online and gets delivered to my door. I'm really thankful for this service.
Birth control purchase
Alright, so I used this place for my birth control for a whole year. Then I moved to a new state and figured I could just update my info and keep getting my pills. But get this, they don't even serve where I moved to! Like seriously, could you let me know before you cancel my prescription and leave me high and dry? I mean, what if I needed those pills for a serious health issue? Super not cool.
Birth control pill
I found this awesome website for ordering my birth control pills, and let me tell you, it's been a game-changer! I made the switch from another site and it's been smooth sailing ever since. My pills always show up on time, and reaching out to customer service is a breeze. They were super helpful when I had questions about my medication. Sure, they don't include any fun extras like candy or stickers, but who really needs that stuff anyway? It just ends up in the trash, right? Overall, I'm really happy with this website. It saves me a bunch of money on my meds, and it's the only birth control that helps manage my PCOS and cramps. So, a big thanks to this website from me and my crew!
Birth control prescription
I've been getting my birth control prescription from them for a few years now, and I can honestly say it's been great. All I had to do was tell them what birth control I was on, they checked everything out, and my prescription was good to go without any problems. It was a simple and hassle-free process, which is super important when it comes to something as crucial as birth control. Getting my prescription delivered right to my door has been a game-changer for me, especially with how busy I am. I feel confident in the quality and reliability of the service, which really puts my mind at ease. Overall, I'm satisfied with the service and plan on using it in the future.
Birth control purchase
I mean, I thought this app was cool in the beginning, but now I realize they don't even accept my insurance. Plus, they take forever to respond to any of my questions, and if you make a mistake on your assessment, you're out of luck when it comes to getting the correct medication. They should really improve how they ask questions for birth control if you don't have the symptoms anymore. Honestly, I don't have high hopes for this app, so it's really on you to sort it out.
Birth control order
Nurx totally saved my life when it came to getting my birth control pills. Dealing with my insurance was a nightmare, but Nurx swooped in with some affordable options. The only hiccup was when I needed to renew my pills and they took a bit to get back to me. But once I followed up, they were quick to fix the issue. Despite my pills being fashionably late, they made sure I got them in the end.
Prescription Delivery
I just started using this service where they deliver my prescriptions to my door, and let me tell you, I am really impressed. It's so convenient not having to worry about picking up my medication at the pharmacy. The doctors were really helpful and the meds they prescribed have made a big difference in my life. I used to suffer from terrible periods because of pre-menopause, but now, thanks to this service, my periods are pain-free and more predictable.
Hormone replacement medication
Even though I initially got decent service, I ran into a big problem with my order. The post office messed up and didn't deliver my medication that I really needed, so I called customer service for help. But, I had to wait a long time to get any answers to my questions, and I was disappointed by how slowly they were handling my situation. I made it clear that I needed a replacement urgently, but all they told me to do was contact USPS and ask my neighbors if they had seen the package. The lack of understanding and eagerness to help made me feel ignored and upset, especially since I stressed how important it was for me to have my medication for my hormonal imbalance.
Birth control purchase
I really like how easy and cheap the birth control services are with this company. Without insurance, I need affordable options for my healthcare. Ordering my birth control through this service was simple and clear. I could easily go through the website, pick the medication I wanted, and give all the info they needed without any problems. The price was much better than other healthcare choices I have, like local health departments or care centers. They delivered it quickly and reliably, so I never have to worry about running out of my meds. All in all, I'm happy with the service I got from this company.
Convenient birth control prescription service
Living out in the country, far from any big towns, Nurx has seriously saved my life. It's made it so easy for me to get my birth control prescription without having to trek all the way to a doctor's office. And having my prescription refill automatically? It's a game-changer for managing my healthcare. I can't thank Nurx enough for how simple and efficient their service is. I've already told my family about how great it is!
Skin -Tretinoin
I just wanted some tretinoin and $90 every 3 months is better the cost of a dermatologist visit and a script not covered under insurance. I was a little surprised that the “$30 per month” was reall “$90 every 3 months” but again, I still saved a lot of money. Other sites seem cheaper but they either have a lower concentration then I need (which can be cheaper sometimes) or they sell you the gel and I like the cream. They also either sell you their brand of tretinoin -which isn’t the same and diluted or sign you up for subscription out of nowhere. It was easy to navigate. Could there be a cheaper place to get this? Probably. When I find it I’ll switch but I’m in no rush because again: I’m still saving a ton of money. Shipping was also quicker than I was told!
Review with most votes
Great services
I didn't expect things fully perfect either products or services Unlike many other Nurx customers I also keep my eyes open on opinions and further changes of policies pricing an... Read onBy: Eliza