Voidu64 reviews
This score is based on 64 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Decent but could be smoother
Pretty decent overall, but not perfect — it arrived on day three. Lacked regular updates, so be patient; I've had worse waits elsewhere, product itself was fine.
Rocky start, works fine
Overall, I'm happy with this—started rough but ended up working. I bought a DLC key two days ago, my bank was charged immediately, and support didn’t answer at first. The key arrived after about 48 hours and I used it; could be faster.
Ghost key turned up
Was half convinced I'd bought a ghost key after a slow start — ordered on a Tuesday, silence for a couple days. Finally it arrived, I fired the game up that evening and felt that small, dumb relief. Not perfect, but it worked and I was happy.
Same-night win
Bought it on Jan 9 and was able to redeem it the same evening, right before I installed it for the weekend. Delivery was faster than I expected. Support answered a quick chat when I had a small issue, friendly and clear. Felt relieved. Price okay.
Out of stock...again
I first spotted the missing gift card on their app about a year ago. I’ve been logging in nearly every day and for months it just says "out of stock" — then nothing shows up. I even warned a friend not to try buying one. Pretty annoyed, it’s a small thing but feels sloppy they haven’t fixed it. Hoping they restock soon, but my patience is wearing thin.
Gift card hiccup — finally sorted
I first saw the gift cards on the site after a coworker tipped me. For months I checked and kept seeing "out of stock." I logged in nearly every day. Customer service finally replied and pushed a restock. Delivery of the digital card came fast once available. I'm relieved and pretty grateful. Still annoyed it took so long, but glad they fixed it and made up for the wait.
Key finally arrived
I actually saw this on a friend's stream and told my buddy to grab it too. At first I was like, seven days and no key — I even emailed and was told 48 hours, then waited a few more days. Kinda annoying, but customer service picked up after my reminder and sorted it out. Delivery ended up okay, and I'm happy I waited, weirdly.
Waiting on the key
Bought Tropico 6 from the site a week ago planning a weekend play session. Checkout was fine and the price looked reasonable, so I was happy — then no CD key after 7 days. I emailed, they promised a reply in 48 hours and then radio silence for days. Kinda frustrating, feels like waiting for a bus that never shows. Send the key or refund.
Instant delivery? Still waiting
I hesitated before buying because instant delivery was promised and that often goes wrong. I went ahead, the game never arrived, so I asked for a refund and bought it from another shop — other places refund fast. They ignored my messages for weeks. After a month a key arrived but no refund, and emails are still unanswered. Not great, but I have the game.
Spotted-on-a-stream
I spotted this game on a friend's stream and grabbed it right away. At first there was a hiccup—no instant download and I messaged support a bunch. They finally sent a working key after a few weeks, so I’m relieved. Game runs great, feels smooth and fun, controls are tight. I told my buddy to try it too, overall happy it worked out.
Quiet after purchase
Strange silence after checkout. I bought a license key on April 23, 2025 because I wanted to get set up right away, but nothing landed — not in my inbox, not in spam, not in any of my other email accounts, and it doesn't show on my account page either. I opened a ticket and sent a few emails; responses felt like automated replies and didn't include the key or any clear instructions on where it should appear. Haven't been able to use or test the product yet. Frustrating, but could be okay if support actually sends the code and explains where it shows up.
Got my key after a bit of a runaround
I was knee-deep in my inbox—checking spam, socials, every tab—when the key finally showed up. For a couple days I kept getting what looked like automated replies and no real help; that was annoying. I filed a ticket, surprised when someone actually replied with the key and a short apology. Not perfect — ordering flow felt vague and it took longer than expected — but that moment when the email landed made me breathe out. Price seemed fair enough. Had worse support elsewhere, so this was pleasant, if delayed.
Slow start, ended with a refund
I bought a Steam key on May 22 and then basically stared at my inbox for weeks. Support replied maybe once a week with “sorry, we’ll send it now” — every time the same line, but no code. It got frustrating, felt like being ignored (which, fair, it kind of was). After a month I pushed harder, they finally agreed to refund; it took another couple weeks to actually see the money, so not exactly quick. Delivery was unreliable and customer service only moved when prodded, but to their credit they followed through in the end. If you order here, keep screenshots and your order number handy and expect to chase them — don’t use them if you need something fast. Slightly annoyed, but at least the refund came through, so I can close the case.
Still Waiting for the Key
I bought a Steam game key in late May because the listing looked legit and checkout was fast. At first I felt fine — I got the automated receipt and an order confirmation, so I assumed I'd be playing within days. That never happened. After a week I emailed; support wrote back that they'd send the key right away. Then another week, another "sorry for the delay, we'll deliver" message. It's now well over a month and still no usable code, and their "refund" promise hasn't materialized either. They used to reply roughly once a week; lately it's long gaps between replies and then the same vague lines. I haven't been able to actually use the product, so in terms of "feel" it just sits as frustration. I checked my spam folder, double-checked the order ID (I saved it), tried to be patient — but yeah, this was a letdown.
Key drama and slow replies
I was on the fence before buying — looked like a decent deal for a weekend-game, but reviews made me nervous. Still went ahead because I wanted something to play after work. Two days passed with the site saying "key requested" and I was like, okay, patience. Then four days, no key, I emailed support a bunch (probably annoying them), posted on their page, nada. After eight days someone finally replied with a key — hooray? Not really. Steam tells me the key isn't available in my region, so the problem's not fixed. So my original doubts didn't exactly disappear; they just became justified, if that makes sense. I use games to unwind after a long day, so this was annoying — had to pick something else. Support eventually responded, which is something, but the whole thing felt sloppy and stressful. Not perfect, could've been handled way better. Won't risk another impulse buy here without checking first.
Strange start, decent finish
after about a week a rep finally wrote back, apologized, and sent a replacement key plus a small credit for the trouble. I wasn’t expecting that, honestly — that little extra made me feel like they cared. Still, it wasn’t perfect; the delay and the radio silence before that were annoying and made me worry it was a scam for a while. If you’re in a hurry, this isn’t the place, but if you can wait and push for help they do respond eventually and tried to make it right. I’ll be cautious next time, but at least this ended better than I feared.
Worth the wait... mostly
I found myself refreshing my email way more than I’d like to admit — woke up, checked, checked again — until finally, after about a month and a half, the game key showed up. It took sending around 5–10 emails to get any kind of reply, which was annoying and felt like a lot, but support did answer and sorted it out in the end. The key works and the game is exactly what I use to chill after work or on slow weekend mornings — it’s become part of my routine, honestly. Service could be quicker, no doubt, but once they engaged things moved forward. Price was fair compared to other places I checked. So yeah, relieved and a bit frustrated at the same time, but happy to be playing now. If you need instant delivery, look elsewhere; if you can wait, it’ll probably work out.
Long wait, workable result
I eventually got the key, but the whole experience was painfully slow so I wouldn’t trust them again. I pre-ordered the game about a month before release and expected to have it on launch day. Two weeks after release nothing arrived, so I checked spam and my Voidu order history — all clear on my end. I started emailing support and kept asking for an update; I lost track after roughly eight messages and the responses were sparse and delayed. After about six weeks I finally received the code and, to my surprise, it activated fine and downloaded without any hiccups. That worked out, and I bumped my opinion up one notch for delivery ultimately happening, but the lack of communication and the feeling that my money was tied up was frustrating. If you need a reliable, timely purchase, look elsewhere. If you don’t mind chasing and waiting, this will do, but it’s not what I’d recommend.
Couch-wait turned happy surprise
Sat down to play Tropico 6 and ended up staring at a stalled order — my Steam key from Voidu was stuck on "Key Requested" for days. I sent my order ID, payment proof, the whole shebang, and at first only got those boilerplate automated replies. Kind of annoying, especially since other stores I’ve used sort this same-day. Anyway, after a couple follow-ups (and a short, mildly irritated social post), a real person finally jumped in. They either pushed the key through or processed a refund — I got a clear notification the same day and felt kind of relieved. Delivery was painfully slow, support was invisible at first, but the turnaround once someone paid attention was better than I expected. So yeah, not perfect, you’ll probably need to chase them, but the end result was fine and I was pleasantly surprised it didn’t drag on forever. Would use again only if I have patience or need a backup option.
Broken link, eventual key
past experience with digital sellers made me wary of email-only delivery and weird status messages. Those doubts grew when the order stayed on "PreOrder Approved" well after release and the emailed link failed. I contacted support, sent two follow-ups, then more, and got a single reply that only resent the same broken link. So yeah, stress and time wasted. In the end they did deliver the license key, seven days after release, which is why I'm not giving the lowest score — they fulfilled the order. But that doesn't erase the uncertainty or the lack of useful help along the way. If you're thinking of preordering here, my advice: don't depend on the email link, keep checking your account order history, and be ready to ask for a refund if things drag. I wish they'd use the account page like other sellers or at least follow up with a working key quickly. For now I can say the product worked and the money got me what I paid for, but the communication and the delivery method need fixing. A decent outcome, messy process.
About Voidu
Voidu is an online video game distribution platform offering a wide range of digital keys for PC games and software. Established to provide gamers with a more affordable option for acquiring video games, Voidu has partnered with numerous game publishers to ensure a comprehensive catalog spanning various genres and titles. Through its website, customers can purchase digital keys that can be redeemed on various platforms like Steam, Origin, and Uplay. The platform aims to offer competitive pricing and seasonal promotions, making it a popular choice among gamers looking for deals on digital downloads.
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Last update: March 2026
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A Satisfied Customer's Experie
I have been a client of Voidu for quite some time now and I have to say, I am extremely satisfied with their service. From their website, it is easy to navigate and find the gam... Read onBy: Cristopher Lemke