Voidu50 reviews
This score is based on 50 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Took forever but okay
Ended up fine — was skeptical after 16 days; I needed Tropico 6 during recovery, then key arrived
Finally sorted
Was nervous at first, but when the key arrived after a chat I was genuinely relieved and happy.
No key, just a charge
They charged me for a game key that never arrived. I wanted to play after work; support hasn't sorted it.
Code missing, support slow but fixed
Bought game key, charged away but no code; contacted support, slow reply yet they sent replacement, now I play during lunch.
Skeptical but usable
Was nervous at first — had back pain, needed a firm mattress for moving, worried about fit. Arrived day three, so fine, a bit sparse on updates though.
Silent support after charge
So I bought a DLC key 'cause I needed something to play during a long move, had doubts about buying from a sketchy site. They charged my card over 48 hours ago and no key, no reply. Kinda annoyed, still waiting, feel dumb.
Decent but could be smoother
Pretty decent overall, but not perfect — it arrived on day three. Lacked regular updates, so be patient; I've had worse waits elsewhere, product itself was fine.
Rocky start, works fine
Overall, I'm happy with this—started rough but ended up working. I bought a DLC key two days ago, my bank was charged immediately, and support didn’t answer at first. The key arrived after about 48 hours and I used it; could be faster.
Ghost key turned up
Was half convinced I'd bought a ghost key after a slow start — ordered on a Tuesday, silence for a couple days. Finally it arrived, I fired the game up that evening and felt that small, dumb relief. Not perfect, but it worked and I was happy.
Same-night win
Bought it on Jan 9 and was able to redeem it the same evening, right before I installed it for the weekend. Delivery was faster than I expected. Support answered a quick chat when I had a small issue, friendly and clear. Felt relieved. Price okay.
Out of stock...again
I first spotted the missing gift card on their app about a year ago. I’ve been logging in nearly every day and for months it just says "out of stock" — then nothing shows up. I even warned a friend not to try buying one. Pretty annoyed, it’s a small thing but feels sloppy they haven’t fixed it. Hoping they restock soon, but my patience is wearing thin.
Gift card hiccup — finally sorted
I first saw the gift cards on the site after a coworker tipped me. For months I checked and kept seeing "out of stock." I logged in nearly every day. Customer service finally replied and pushed a restock. Delivery of the digital card came fast once available. I'm relieved and pretty grateful. Still annoyed it took so long, but glad they fixed it and made up for the wait.
Key finally arrived
I actually saw this on a friend's stream and told my buddy to grab it too. At first I was like, seven days and no key — I even emailed and was told 48 hours, then waited a few more days. Kinda annoying, but customer service picked up after my reminder and sorted it out. Delivery ended up okay, and I'm happy I waited, weirdly.
Waiting on the key
Bought Tropico 6 from the site a week ago planning a weekend play session. Checkout was fine and the price looked reasonable, so I was happy — then no CD key after 7 days. I emailed, they promised a reply in 48 hours and then radio silence for days. Kinda frustrating, feels like waiting for a bus that never shows. Send the key or refund.
Instant delivery? Still waiting
I hesitated before buying because instant delivery was promised and that often goes wrong. I went ahead, the game never arrived, so I asked for a refund and bought it from another shop — other places refund fast. They ignored my messages for weeks. After a month a key arrived but no refund, and emails are still unanswered. Not great, but I have the game.
Spotted-on-a-stream
I spotted this game on a friend's stream and grabbed it right away. At first there was a hiccup—no instant download and I messaged support a bunch. They finally sent a working key after a few weeks, so I’m relieved. Game runs great, feels smooth and fun, controls are tight. I told my buddy to try it too, overall happy it worked out.
Quiet after purchase
Strange silence after checkout. I bought a license key on April 23, 2025 because I wanted to get set up right away, but nothing landed — not in my inbox, not in spam, not in any of my other email accounts, and it doesn't show on my account page either. I opened a ticket and sent a few emails; responses felt like automated replies and didn't include the key or any clear instructions on where it should appear. Haven't been able to use or test the product yet. Frustrating, but could be okay if support actually sends the code and explains where it shows up.
Got my key after a bit of a runaround
I was knee-deep in my inbox—checking spam, socials, every tab—when the key finally showed up. For a couple days I kept getting what looked like automated replies and no real help; that was annoying. I filed a ticket, surprised when someone actually replied with the key and a short apology. Not perfect — ordering flow felt vague and it took longer than expected — but that moment when the email landed made me breathe out. Price seemed fair enough. Had worse support elsewhere, so this was pleasant, if delayed.
Slow start, ended with a refund
I bought a Steam key on May 22 and then basically stared at my inbox for weeks. Support replied maybe once a week with “sorry, we’ll send it now” — every time the same line, but no code. It got frustrating, felt like being ignored (which, fair, it kind of was). After a month I pushed harder, they finally agreed to refund; it took another couple weeks to actually see the money, so not exactly quick. Delivery was unreliable and customer service only moved when prodded, but to their credit they followed through in the end. If you order here, keep screenshots and your order number handy and expect to chase them — don’t use them if you need something fast. Slightly annoyed, but at least the refund came through, so I can close the case.
Still Waiting for the Key
I bought a Steam game key in late May because the listing looked legit and checkout was fast. At first I felt fine — I got the automated receipt and an order confirmation, so I assumed I'd be playing within days. That never happened. After a week I emailed; support wrote back that they'd send the key right away. Then another week, another "sorry for the delay, we'll deliver" message. It's now well over a month and still no usable code, and their "refund" promise hasn't materialized either. They used to reply roughly once a week; lately it's long gaps between replies and then the same vague lines. I haven't been able to actually use the product, so in terms of "feel" it just sits as frustration. I checked my spam folder, double-checked the order ID (I saved it), tried to be patient — but yeah, this was a letdown.
About Voidu
Voidu is an online video game distribution platform offering a wide range of digital keys for PC games and software. Established to provide gamers with a more affordable option for acquiring video games, Voidu has partnered with numerous game publishers to ensure a comprehensive catalog spanning various genres and titles. Through its website, customers can purchase digital keys that can be redeemed on various platforms like Steam, Origin, and Uplay. The platform aims to offer competitive pricing and seasonal promotions, making it a popular choice among gamers looking for deals on digital downloads.
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Last update: November 2025
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Review with most votes
A Satisfied Customer's Experie
I have been a client of Voidu for quite some time now and I have to say, I am extremely satisfied with their service. From their website, it is easy to navigate and find the gam... Read onBy: Cristopher Lemke