Voidu34 reviews
This score is based on 34 genuine reviews submitted via US-Reviews since 2023.
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Strange silence after checkout. I bought a license key on April 23, 2025 because I wanted to get set up right away, but nothing landed — not in my inbox, not in spam, not in any of my other email accounts, and it doesn't show on my account page either. I opened a ticket and sent a few emails; responses felt like automated replies and didn't include the key or any clear instructions on where it should appear. Haven't been able to use or test the product yet. Frustrating, but could be okay if support actually sends the code and explains where it shows up.
Got my key after a bit of a runaround
I was knee-deep in my inbox—checking spam, socials, every tab—when the key finally showed up. For a couple days I kept getting what looked like automated replies and no real help; that was annoying. I filed a ticket, surprised when someone actually replied with the key and a short apology. Not perfect — ordering flow felt vague and it took longer than expected — but that moment when the email landed made me breathe out. Price seemed fair enough. Had worse support elsewhere, so this was pleasant, if delayed.
Slow start, ended with a refund
I bought a Steam key on May 22 and then basically stared at my inbox for weeks. Support replied maybe once a week with “sorry, we’ll send it now” — every time the same line, but no code. It got frustrating, felt like being ignored (which, fair, it kind of was). After a month I pushed harder, they finally agreed to refund; it took another couple weeks to actually see the money, so not exactly quick. Delivery was unreliable and customer service only moved when prodded, but to their credit they followed through in the end. If you order here, keep screenshots and your order number handy and expect to chase them — don’t use them if you need something fast. Slightly annoyed, but at least the refund came through, so I can close the case.
Still Waiting for the Key
I bought a Steam game key in late May because the listing looked legit and checkout was fast. At first I felt fine — I got the automated receipt and an order confirmation, so I assumed I'd be playing within days. That never happened. After a week I emailed; support wrote back that they'd send the key right away. Then another week, another "sorry for the delay, we'll deliver" message. It's now well over a month and still no usable code, and their "refund" promise hasn't materialized either. They used to reply roughly once a week; lately it's long gaps between replies and then the same vague lines. I haven't been able to actually use the product, so in terms of "feel" it just sits as frustration. I checked my spam folder, double-checked the order ID (I saved it), tried to be patient — but yeah, this was a letdown.
Key drama and slow replies
I was on the fence before buying — looked like a decent deal for a weekend-game, but reviews made me nervous. Still went ahead because I wanted something to play after work. Two days passed with the site saying "key requested" and I was like, okay, patience. Then four days, no key, I emailed support a bunch (probably annoying them), posted on their page, nada. After eight days someone finally replied with a key — hooray? Not really. Steam tells me the key isn't available in my region, so the problem's not fixed. So my original doubts didn't exactly disappear; they just became justified, if that makes sense. I use games to unwind after a long day, so this was annoying — had to pick something else. Support eventually responded, which is something, but the whole thing felt sloppy and stressful. Not perfect, could've been handled way better. Won't risk another impulse buy here without checking first.
Strange start, decent finish
after about a week a rep finally wrote back, apologized, and sent a replacement key plus a small credit for the trouble. I wasn’t expecting that, honestly — that little extra made me feel like they cared. Still, it wasn’t perfect; the delay and the radio silence before that were annoying and made me worry it was a scam for a while. If you’re in a hurry, this isn’t the place, but if you can wait and push for help they do respond eventually and tried to make it right. I’ll be cautious next time, but at least this ended better than I feared.
Worth the wait... mostly
I found myself refreshing my email way more than I’d like to admit — woke up, checked, checked again — until finally, after about a month and a half, the game key showed up. It took sending around 5–10 emails to get any kind of reply, which was annoying and felt like a lot, but support did answer and sorted it out in the end. The key works and the game is exactly what I use to chill after work or on slow weekend mornings — it’s become part of my routine, honestly. Service could be quicker, no doubt, but once they engaged things moved forward. Price was fair compared to other places I checked. So yeah, relieved and a bit frustrated at the same time, but happy to be playing now. If you need instant delivery, look elsewhere; if you can wait, it’ll probably work out.
Long wait, workable result
I eventually got the key, but the whole experience was painfully slow so I wouldn’t trust them again. I pre-ordered the game about a month before release and expected to have it on launch day. Two weeks after release nothing arrived, so I checked spam and my Voidu order history — all clear on my end. I started emailing support and kept asking for an update; I lost track after roughly eight messages and the responses were sparse and delayed. After about six weeks I finally received the code and, to my surprise, it activated fine and downloaded without any hiccups. That worked out, and I bumped my opinion up one notch for delivery ultimately happening, but the lack of communication and the feeling that my money was tied up was frustrating. If you need a reliable, timely purchase, look elsewhere. If you don’t mind chasing and waiting, this will do, but it’s not what I’d recommend.
Couch-wait turned happy surprise
Sat down to play Tropico 6 and ended up staring at a stalled order — my Steam key from Voidu was stuck on "Key Requested" for days. I sent my order ID, payment proof, the whole shebang, and at first only got those boilerplate automated replies. Kind of annoying, especially since other stores I’ve used sort this same-day. Anyway, after a couple follow-ups (and a short, mildly irritated social post), a real person finally jumped in. They either pushed the key through or processed a refund — I got a clear notification the same day and felt kind of relieved. Delivery was painfully slow, support was invisible at first, but the turnaround once someone paid attention was better than I expected. So yeah, not perfect, you’ll probably need to chase them, but the end result was fine and I was pleasantly surprised it didn’t drag on forever. Would use again only if I have patience or need a backup option.
Broken link, eventual key
past experience with digital sellers made me wary of email-only delivery and weird status messages. Those doubts grew when the order stayed on "PreOrder Approved" well after release and the emailed link failed. I contacted support, sent two follow-ups, then more, and got a single reply that only resent the same broken link. So yeah, stress and time wasted. In the end they did deliver the license key, seven days after release, which is why I'm not giving the lowest score — they fulfilled the order. But that doesn't erase the uncertainty or the lack of useful help along the way. If you're thinking of preordering here, my advice: don't depend on the email link, keep checking your account order history, and be ready to ask for a refund if things drag. I wish they'd use the account page like other sellers or at least follow up with a working key quickly. For now I can say the product worked and the money got me what I paid for, but the communication and the delivery method need fixing. A decent outcome, messy process.
Key showed up after a lot of hassle
I almost didn't buy because the price was low and it was a third‑party seller. That made me hesitant. I needed the game for evenings after work, quick sessions to switch off. I placed the order anyway. Then nothing for a few days. Status stayed on "Key Requested." I messaged support more than once. Mostly automated replies asking for info I had already sent (order number, payment proof). That was annoying. After a couple more follow‑ups — and yeah, a bit of nagging on my part — they finally sent the Steam key. It worked fine. No dramas getting the game running. So did my doubts vanish? Mostly. I still think their communication is weak. But the end result matched what I wanted and I can actually play now. If you want a smooth, fast buy, this isn't ideal. If you're okay pushing a little and waiting, it can work out. I’ll use them again only if their support gets better.
Key arrived late after a lot of chasing
I lost a night of multiplayer with friends, had to wait, reinstall, re-enter stuff, and keep checking my account. I bought through PayPal so payment was simple, but that didn’t help the delivery. The send-key button feels unreliable and the FAQ is confusing about whether keys are emailed or not. If you need a key right away, don’t count on this site. If you can wait and are willing to chase support, it’ll probably work out eventually. Not perfect. It did what it should in the end, but it took too long and required more patience than it should have.
That moment I finally breathed out
a single emailed link instead of just putting the key in your account order history like every other digital seller. It felt unnecessarily fragile. Then, seven days later, on June 19, the license key finally arrived and it worked. That’s the exact moment I knew I could relax — key in, game launched, relief. Still, the whole process was clunky and communication was poor. Support did eventually send the key but only after repeating the same broken email first and then disappearing for days. So, honest take: product delivered in the end, no scam, but the experience was stressful and could’ve been handled way better. I told my buddy about the delay and told him to be cautious; I’m glad I got it, but I wouldn’t recommend this place without a warning.
Finally got the key, but it was a hassle
nothing. A few days went by. Then nearly two weeks of slow replies (they'd answer maybe once a day or even less), which makes any back-and-forth take forever. Eventually they changed my account email and sent the key after I specifically asked them to include the code in the message — that finally worked. I also tried the "send key" button on the orders page several times and it didn't do anything for me, which added to the frustration. On the plus side, the price was reasonable and the code itself worked fine when it arrived, so end result = success. But the process felt clumsy, with long waits and unclear communication. I'm mildly annoyed by the support speed, though relieved at the end. Would I use them again? Maybe, if the price is good and I have time to babysit support. Advice: make sure your account email is accessible or get support to change it right away, because otherwise you'll be waiting.
Games at a fair price
I really think you should check out this platform if you're looking to buy games at a good price. They've got a ton of options to choose from that cater to all kinds of gaming tastes. The website is super easy to use, so ordering is a piece of cake. And their customer service is awesome - they get back to you quick if you have any questions or problems. I've had a great experience and definitely plan on buying more games from them in the future.
Key purchase for steam game
I bought a key for a game on Steam and it showed up on the site really quickly. But, when I tried to use it, turns out the key didn't work for the region it was supposed to. Looks like this company might be up to some shady stuff, according to other reviews I've seen. I went ahead and asked for a refund through PayPal to sort things out.
Ubisoft keys
I was really let down by buying Ubisoft keys from this platform. I couldn't even use two of the three keys because of this new rule against selling them, and I had trouble logging in without using a VPN. It felt like a total waste of my money and time, and I wish I had been warned about these problems earlier. From now on, I'll be more careful when purchasing from this platform and will make sure to do proper research to prevent any more letdowns like this in the future.
Digital game order
I recently tried to buy a digital game on this website, but my order got stuck on pending because it didn't ask for my payment info. It was frustrating because I couldn't find a way to add my payment details and fix the problem. I also had trouble with my account showing the wrong country, but I couldn't figure out how to change it on the site. Even after contacting customer support, I never heard back or got help to sort things out. My overall experience with this platform has been pretty disappointing because of these technical problems and the lack of support.
Upcoming and released games purchase
I've bought a bunch of games from this store, both new and upcoming, and I've always been impressed by their prices and how easy it is to find stuff on their website. The whole user experience is great - the layout is smooth and clean, making it super easy to find and buy the games I want. I've never had a bad experience with this store, and I really like how reliable and consistent they are with every purchase.
Cool game but kept crashing
I bought this really awesome game that my brother wanted. It was super easy to get and download, but then it started crashing. We checked to make sure the PC could handle it, but no luck. Even the customer service was friendly, but they couldn't fix the problem. Such a letdown.
About Voidu
Voidu is an online video game distribution platform offering a wide range of digital keys for PC games and software. Established to provide gamers with a more affordable option for acquiring video games, Voidu has partnered with numerous game publishers to ensure a comprehensive catalog spanning various genres and titles. Through its website, customers can purchase digital keys that can be redeemed on various platforms like Steam, Origin, and Uplay. The platform aims to offer competitive pricing and seasonal promotions, making it a popular choice among gamers looking for deals on digital downloads.
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Last update: November 2025
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A Satisfied Customer's Experie
I have been a client of Voidu for quite some time now and I have to say, I am extremely satisfied with their service. From their website, it is easy to navigate and find the gam... Read onBy: Cristopher Lemke