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Black Friday order
This company is a total scam. I ordered stuff on Black Friday and still haven't gotten it. They kept changing the delivery date, which just made me mad and bummed out. It seems like they don't even have what I bought, but they still took my money. Now I gotta go buy the stuff somewhere else, and I gotta pay full price because of how bad they messed up. Seriously, steer clear of this company.
Cash gifting for a wedding
I just used this platform to send money as a wedding gift to a friend, but their website got hacked and the money was stolen. I tried asking about their security, but they never got back to me or owned up to what happened. It was really frustrating and now I'm worried about how safe my info is on there.
Wedding registry disaster
Oh my gosh, Zola was seriously the worst! I was so excited because I could add things from all over the internet to my wedding registry, but then boom! Everything ended up being from Zola and half of it was missing. The fancy gadgets my guests got me, like the Dyson vacuum and blender? Complete disappointments. And let's not even talk about the rug that arrived with stains on it. Gross. I feel like they're probably selling items that were returned because they were faulty. Definitely not cool.
Wedding registry items
I got a bunch of stuff from the wedding registry, but man, I was so let down by the quality and how everything was delivered. Out of the six things I ordered, three still haven't shown up. And the stuff that did get here were all beat up - boxes crushed, one even had holes from a forklift. Seemed like some of the items were from different sellers, not the original ones. Trying to reach out to customer service was a nightmare. Check out the registry, just be sure to buy straight from the company rather than going through their service. You might even score better prices that way!
Wedding gift cast iron skillet
I bought a cast iron skillet online as a wedding gift for a friend, and when it came, it was all messed up in a damaged box. I tried to talk to customer service about it, but they didn't even seem to care or try to fix the problem. I was bummed out by how they handled the situation.
Wedding registry experience
I was really disappointed with the customer service at this place. They never answer their phone or emails, and it's super frustrating trying to get anything sorted out. Choosing them for my daughter's wedding registry was a mistake – it's just been so stressful and annoying. I definitely wouldn't recommend using this service.
Wedding live-streaming service
Zola might be good for big events, but if you want a cozy live-streaming experience for your wedding, you might want to check out other options. Even though we paid extra for the service, the live-stream didn't work, so our older family members and friends couldn't join in remotely. The Zola support team couldn't fix the problem, so our special day was filled with disappointment and frustration. Do yourself a favor and have your tech-savvy cousin set up something more dependable.
White Fox Clothing Sets
I just bought two sets of white fox clothing from an online store. Everything seemed fine until I got a weird email from a different company saying I signed up for their services with a fake invoice attached. What?! It wasn't mentioned anywhere when I was checking out on the first website. Then they had the nerve to charge me over $100 for stuff that was way cheaper on the original site. I even have screenshots of my chat with their customer service, which didn't help at all. It's messed up how they're getting away with treating customers like this!
Signed up.
I joined this website and everything was going well until they randomly kicked me off. It felt like being kicked out of your own club meeting, haha! Definitely wouldn't recommend signing up with them, they'll boot you too. I didn't do anything wrong, I'm a total girl boss!
Cash gift transfer issues
I gotta tell you, I had the most frustrating time trying to transfer out these cash gifts over $1000 from this platform. I tried so many times, and even spent three whole days on the phone with customer service, but the problem still isn't fixed. Every time I called, they gave me a different excuse for why it wasn't working, and it just felt like I was going in circles. It was a total nightmare and now I'm just feeling so fed up and like there's no solution in sight.
Wedding Registry Items
My experience with the wedding registry on this platform was a total letdown. The registry function seemed super outdated and not easy to use at all. It didn't connect right with other stores, which was confusing and annoying. Plus, it messed up bringing back info on what we bought to Zola, so keeping track of our registry items was a hassle. The address part was a mess too, we weren't even sure if our packages would end up at the right place. And don't even get me started on the customer support - sometimes it took forever to hear back, if we heard back at all.
My save the date cards
I ordered my save the date cards from this website, and they were pretty disappointing. The picture was faded and looked like it came from an ancient printer or something. They only refunded part of my money when all I wanted was high-quality cards. Eventually, I went with a different company, Minted, and the proof they sent me looked so much better. The colors were vibrant, unlike the ones from the first place. So yeah, I recommend going with Minted for your cards instead of this website.
Wrong registry item received
This whole situation is just ridiculous! I picked out something from my wedding registry and not only did I get the wrong thing, but it happened twice! I finally contacted customer service for the third time and they said they would fix it, but then they disappeared on me. No replies, no updates, just radio silence. I had to bug them for days with more emails just to be ignored. This lack of competence and communication is so aggravating and totally kills the excitement of what should be a happy time.
Wedding gift hassle
Seriously, don't even think about buying gifts from this place. The prices are crazy high and dealing with customer service is a total nightmare. My wife and I have been trying to sort out a gift that was given to us by a guest for over a year. We've sent so many emails, but all we get back is a robotic-sounding response. And calling them? Forget about it. Just leads to more frustration and no real answers. Do yourself a favor and steer clear of this place.
Used a cash registry
I tried using this website for my cash registry. It was a little confusing at first to find my gift tracker since I had to use a special URL instead of just going to the regular site. But, at least I was able to transfer all my money to my account eventually. I've heard some not-so-great things about using this site for other things like cards and gifts, but for cash, it worked pretty well for me. I didn't have to give away a big chunk of my gifts to fees or anything, so that was nice.
Invitations and wedding website
I used their site for my wedding invitations and website, and let me tell you, it was a nightmare. They were constantly pushing their registry, which was super annoying and made the whole thing not fun at all. I ended up going with a different company for my invitations and website because Zola just made it way too hard.
Knife purchase
This website is terrible. I ordered a knife three weeks ago and I still haven't gotten it. I tried reaching out to customer service for assistance, but they were useless. They wouldn't even cancel my order or refund me. I'm never using this site again.
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My husband and I used Zola all throughout our wedding planning process, and it was cUSTOMER sRVICE pHONE NUMBER +1...8O5...301...7042
cUSTOMER support pHONE NUMBER +1.8.0.5.3.0.1.7.0.4.2great. They were there every step of the way. During COVID, they had helpful tips about what to do. Creating our w...rufnh
My husband and I used Zola all througCustomer -support- number +1.8.0.5.7.0.6.7.4.6.6
phone number +1.805.706.7466
Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6hout our wedding planning process, and it was great. They were there every step of the way. During COVID, they had helpful tips about what to do. Creating our w...wrfhd
Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
phone number +1.805.706.7466
Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6
About Zola
Have you already started planning your wedding? All the details to keep in mind are so many that you are still procrastinating because you have no idea where to start from? It's not easy to plan by yourself but it is possible with online tools or better with fully packed websites designed for couples. If you haven't heard about online planning, you can get the idea on the Zola website, and reading the reviews left for them by couples makes it more clear how to proceed.
About Zola
Zola is a virtual wedding planner founded in 2013 in New Your City. It doesn't require any fees from couples so they are free to use Zola's planning services online.
Products and Services offered by Zola
Zola provides online tools as a wedding website, wedding checklists, and guest lists planner. You can create your wedding registry for gifts, cash funds, plan a honeymoon, make personalized wedding invitations, enclosure cards, and menu. Zola offers to shop online and choose decoration ideas from ceremony to the party, wedding dresses and jewelry, and the list of items for home and weekend. Due to the size and weight of certain items, they will be delivered to you by a local freight carrier. Any charges for this service will be listed on the product’s description page. Your order will have an estimated arrival date and after your item has shipped from their warehouse, their freight carrier will reach out to you directly to schedule a delivery appointment. Zola offers free returns within 90 days of delivery for most items sold on Zola. Certain restrictions and exceptions apply as outlined: All items must be unused and in the original retail packaging. Merchandise must be unworn with the original tags attached. Apparel, Furniture, and Invites + Paper Items can be returned within 30 days of delivery. Merchandise must not be washed or altered and must be free of stains and pin marks. They reserve the right to refuse a return if an item is not returned in its original condition, including all packaging and tags. Final sales are not eligible for return due to their nature, they include Perishable items, Furniture items that you have assembled, Gift cards, redeemed experiences, personalized items, and Custom orders. Any restocking fees will be deducted from your refund total once they receive your return. To check if your item will be subject to these charges or fees, head over to the product’s detail page and select “Shipping & Returns”. Zola accepts credit or debit cards, PayPal, Venmo, Apple Pay, or Google Pay for payments. For inquiries, contact their support team at support@Zola.com or 1-408-657-Zola.
Comments, Complaints, and Opinions
Have you tried Zola services before? If yes, you are kindly invited to leave your feedback and share your experiences below. Your reviews on planning the wedding with Zola tools could be a great help for the couples who make their first steps in organizing their memorable day. It will also help attract other customers.
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Contact Information
Categories Zola
Services | Other Goods & Services
Page Statistics
Seite online seit: January 22, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
3 items from Wedding Registry
I had a typo on my street address, emailed Zola customer service, item already shipped, but I received the items I ordered. There was a correction address tag on the package. N... Read onBy: Mary Wright