AviaSales Reviews

: 19

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47% Would buy here again

Most relevant positive review

  2024-05-26
Help with luggage refund
I had an issue with getting a refund for my luggage. I paid SuperSaver for it, but WizzAir wasn&#...Read on
R. Balistreri

Most relevant negative review

  2024-04-26
Ticket purchase issue
I bought some tickets on your website, but I haven't seen them in my email yet. I can't...Read on
A. Sauer

Review with most votes

  2023-01-30
A Satisfied Customer's Experie
As a client of AviaSales, I have had a fantastic experience using their platform for booking my f...Read on
Eryn Armstrong

Reviews (19)

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    Summer travel with friends

    My group of friends and I do a lot of traveling in the summer, always on the hunt for good flight deals. We've checked out a few different services, but none have been as easy to use as AviaSales. It lets us tweak our search options to find the best flights that fit our budget and schedule. With tickets from many different airlines available, it's simple to see all our choices at once. The customer service team is really quick to respond and super helpful if we have any questions. Just back in April, we were figuring out a trip from Moscow to St. Petersburg with some pals. We compared prices for both trains and flights, thinking the train might be cheaper. Turns out, AviaSales had some really affordable flight tickets, so we were stoked we didn't have to spend almost nine hours on a train ride.


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    Complex flight booking

    Even with all the crazy pandemic stuff going on, I was able to score some tickets through this online ticket site. I was all set to go on my trip in January 2021, a time when flights were being canceled left and right, airports were shutting down, and the rules were changing constantly. It was a bit of a headache dealing with my flights, so I decided to reach out to the ticket site for help since I couldn't get a hold of the actual airline. I was pleasantly surprised by how great their customer service was. They really went above and beyond to help me out. They stepped in, got in touch with the airline for me, and made things a whole lot easier to deal with. Shout out to the team at AviaSales for really coming through and giving me that top-notch service. Thank you!


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    A Satisfied Customer's Experience with AviaSales

    As a client of AviaSales, I have had a fantastic experience using their platform for booking my flights. The user interface is easy to navigate and the website is very user-friendly. The prices offered by AviaSales are also very competitive, and I have been able to find great deals for my trips.

    One of the things I appreciate most about AviaSales is their customer service. Whenever I have had a question or concern, their support team has been very responsive and helpful in resolving any issues.

    Overall, I would highly recommend AviaSales to anyone looking for a convenient and affordable way to book their flights.


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    Ticket purchase assistance

    I had a bit of a problem getting my ticket because of a mistake with my email address, but the customer support team was super helpful. I contacted them through their website, and they quickly sent me my ticket again and showed me how to fix the error. Because of their help, I can now get notifications from the airline without any problems. Thanks a lot for all your help!


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    Help with luggage refund

    I had an issue with getting a refund for my luggage. I paid SuperSaver for it, but WizzAir wasn't aware, so I ended up having to pay a fine at the airport. Luckily, AviaSales came through and helped me out by resolving the problem swiftly.


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    Ticket purchase difficulty

    I tried buying a ticket several times on this popular website, but every time I got to the payment part, an error popped up. I checked out some reviews and found out it's a scam. Don't believe the ads, folks! I even dialed customer service, but no one answered after waiting for 10 minutes. All in all, it's a horrible website.


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    Easy ticket search

    This ticket search website is amazing! It really helps you find the cheapest flights available. The filters make it easy to use and the website works great. I find it easier to use on my laptop instead of an app. I always come here to look for plane tickets because I enjoy seeing prices for different dates and getting the best deal.


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    Airline ticket booking

    I just used this website to book my flights online, and it was really easy and fast. The site was super user-friendly, let me search for different flights and compare them without any trouble. Booking was quick and I got my e-ticket in my email right away. I was definitely happy with how everything went.


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    Ticket purchase issue

    I bought some tickets on your website, but I haven't seen them in my email yet. I can't remember the company I bought them from. They already charged my card so does that mean I actually got the tickets? Can we still use them to fly?


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    Impulse purchase

    I made a spur-of-the-moment decision and booked a flight on this one site. Man, let me tell you, the website is a disaster. It feels like they made it confusing on purpose. I wanted to switch my dates, but it was a struggle because the filter wasn't working right. After a while of trying, I got annoyed and decided to just switch to a different service instead.


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    Online ticket purchase experience

    I bought a plane ticket on a travel website for a flight from Valencia to Istanbul. After I finished paying and got the ticket by email, I tried to check it but it wasn't real. It was really upsetting and annoying because I had already made plans and appointments counting on that ticket.


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    Airline ticket search engine

    I bought my plane tickets through a well-known search engine, but it sent me to a smaller company that ended up causing me a lot of problems. I thought the search engine wouldn't direct me to a sketchy company, but I was wrong. The airline changed my flight time without letting me know, and the website of the company had outdated and wrong information. I spent 10 frustrating days trying to fix my ticket, but nothing worked out. Now, I am left with no ticket and no refund. I am so disappointed with how everything turned out and would advise against using this search engine for booking flights.


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    Airline ticket from Sheremetyevo Moscow to Belgorod for November 30th

    My daughter bought a ticket on your site for a flight on November 30th from Sheremetyevo in Moscow to Belgorod. But then, she got an email a few days later with a ticket for the 29th and a completely different time. I told her to ask for her money back. She only got 90 rubles out of the 7000 rubles she paid. I wouldn't recommend dealing with these scammers again.


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    Refund request, terrible customer service

    This whole online booking situation has been the worst! I asked for a refund on my tickets, and getting help from customer service has been a total nightmare. The website is great for buying tickets, but forget about getting any support if your flight gets canceled or if something goes wrong. The people you need to talk to are impossible to get ahold of, and no one seems to care about helping us out. Don't even bother with this sketchy website. Just steer clear of it.


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    Flight booking issues

    I booked a flight on the app and bought tickets from a popular online travel agency. But here's the kicker - the flight got canceled, and now I've been waiting over 10 months for my refund. It's driving me crazy! Feels like I'm being scammed. The worst part is, they're not even keeping me in the loop and telling me what's going on. This lack of communication and transparency is beyond annoying. I thought a big travel company like this would have better customer service.


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    Filter transit without visa ticket purchase

    I recently bought a ticket for my mom through AviaSales, choosing the transit without visa option. But when it came time for her flight, she couldn't get on the plane because the airline needed a visa for transit through Frankfurt. So, I had to buy a new ticket that cost twice as much. I contacted AviaSales for help, and after two weeks of emails back and forth, they basically said it was my problem and they couldn't do anything. They said they added a note about visa requirements to their filter, but we only saw it after we brought up the issue. I trusted AviaSales to make sure all the important details were right before booking with different airlines, but I was let down and now I'm out of money. I don't recommend using their services.


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    Flight booking

    Hey guys, can you please look into your program? Every time I try to pick a flight, the app keeps crashing. It's really frustrating and honestly, not okay. I expect better performance from a service like this. Could you please take care of this issue right away so customers can use your app without facing constant issues?


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