City.Travel - Overall Rating based on 2 reviews
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International flight ticket purchase
I just bought some international flight tickets from this company and man, let me tell you, it was a mess. They got my name all mixed up in their system, so that caused a lot of confusion and hassle. And then to top it off, one of my connecting flights was straight up canceled out of the blue, making things even more complicated. I tried to get in touch with them through their website and by phone, but I got nothing back for like five whole months. I had to go straight to the airline to fix everything, and it ended up costing me extra to sort out the name swap situation. Overall, it was a real letdown and I wouldn't recommend using this company again.
Trip booked but didn't go well
I planned a trip through them and let me tell you, it was a complete disaster. Everything went wrong from the very beginning. The booking process was a mess and the customer service was absolutely useless. The prices seemed too high for what the trip offered. And as the cherry on top, they couldn't even get my travel documents to me on time. To sum it all up, it was a terrible experience and I wouldn't suggest using their services to anyone.
Review with most votes
Trip booked but didn't go
I planned a trip through them and let me tell you, it was a complete disaster. Everything went wrong from the very beginning. The booking process was a mess and the customer ser... Read onBy: Leonard