French Bee7 reviews
This score is based on 7 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Canceled twice and then ghosted
I’d avoid this airline unless you want a headache — they handled cancellations and support terribly. My flight was cancelled two days in a row for “weather,” while other flights were landing at Newark all day. A supervisor eventually told me it was actually an operational issue (so yeah, the weather story didn’t add up), but by then they’d already delayed me two days and then said they couldn’t guarantee a seat on the third outbound flight. That felt like being brushed off instead of offered real solutions. On top of that, I spent about 2.5 hours on hold across three calls and agents hung up before I could explain anything. Later the automated message said “we are no longer taking calls, please call again later” — basically the airline went silent. WhatsApp, Facebook Messenger and X were useless too. After four days they finally offered a late-night flight at 21:43, which didn’t work for my plans, and there was no clear talk about rebooking or compensation. This all added up to extra expense (thousands for me) and a ruined trip. I get that delays happen, and I’m not expecting perfection, but the inconsistency, the canned messages, and the lack of real options are unacceptable — especially under EU rules like EC 261/2004. I’m pursuing compensation and will update when I know more (I’ll share what happens, since others should know). My advice: document everything, know your rights, buy flexible or refundable options if you can, and have backup plans. I’m a little hopeful they can fix customer service and be more transparent — that would make me consider them again — but right now I won’t recommend them.
Stranded late at MIA, mixed feelings
things were routine, TSA was fine, luggage tagged, all that. Then at the gate the vibe changed fast. Long story short, I was denied boarding without a clear reason, and the gate agents were not exactly calm or helpful. One detail that stands out is how my checked bag came back to me: scuffed, zipper busted — that alone felt unacceptable. I’ll give credit where it’s due though: the plane itself seemed in order and the booking process worked like it should, which is why I’m conflicted. I’ve spent days trying to get a refund or even an explanation and responses are slow or non-existent. I’ve filed complaints and yes, I’ve talked to legal advice, but the main problem was the gate handling and the damaged luggage — that’s what stuck with me. Not everything about the experience was a total disaster, but it left a bad taste and I’m hesitant to fly them again.
Booked by accident, stuck in limbo
sleek site, clear layout, even the confirmation email looked professional. That made the whole situation weirder. I called within minutes — really, minutes — but the line was closed. Called again when they opened, still inside that 24-hour window, and they flat-out refused to cancel. Their rationale was that the cancellation rule “doesn’t apply on this side” of the site, which didn’t make sense since that policy was literally where I booked. I kept expecting someone to say, “Sorry, our mistake,” but no. I’m left with four unwanted tickets and had to file a DOT complaint and a payment dispute. Small surprise: the seat map and prices were clear and intuitive, easy to use. But that doesn’t fix the customer service gap — disappointing and stressful.
Not what I signed up for
don’t count on proper follow-through — they’ll take your money, promise little, and then mostly disappear. I remember stepping off the plane thinking I’d lucked into a cheap fare — a friend had tipped me off — but that good feeling didn’t last. My suitcase arrived basically wrecked, zippers busted, handle smashed, the whole thing a mess. I sent photos, receipts, a value estimate right away, like they asked, and then…crickets. For a while I got the usual templated replies that said nothing and then nothing at all. The weird part: the flight attendants were actually nice on board, handed out a small snack bag and apologized that there wasn’t much they could do, which surprised me. But back at my laptop, customer service wouldn’t take responsibility and wouldn’t even offer a real conversation. Oh, and I’d paid extra to pick seats ahead of time — then they moved me without warning. Crew shrugged, CS shrugged, repeat. I’ve flown enough to know hiccups happen, but this felt like a system that’s designed to wear you down. I kept trying, followed up, got annoyed, repeated myself, and in the end got nowhere. Wouldn’t recommend unless you like arguing for refunds.
Anniversary trip that went sideways
the flight itself was okay once you’re on it, but the lack of clear info and poor ground support made the whole thing stressier and more expensive than it needed to be. I wouldn’t call it a total disaster, but I’ll think twice before booking with them again.
A trip that started fine, then went off the rails
booking was fine, but the on-the-ground care? Not good. I’m glad they eventually made it home, but the whole experience left a bad taste.
Seats paid for, then taken — rough first trip
we prepaid seats so the family could sit together. That felt like a sensible, small convenience. It also felt like money down the drain once we actually showed up to board. The whole situation left a sour, dragging feeling — like someone kept changing the game while you were in the middle of it.
About French Bee
French Bee is a French low-cost airline operating transatlantic passenger flights. The carrier focuses on long-haul routes, including service between Paris-Orly and destinations in North America and the Indian Ocean. French Bee primarily serves leisure and budget-conscious travelers and offers different fare options that can include checked baggage and seat selection. The airline operates an all-Airbus fleet. French Bee is part of the Dubreuil Group and is affiliated with Air Caraïbes.
This information is based on publicly available data and is provided for orientation purposes only.
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Vacations | Air Ticket Providers
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Last update: April 2026
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