JUSTFLY - Overall Rating based on 24 reviews

63% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-03
Simple and transparent flight
I had such an easy time booking my flight through this website. They showed me all my options so ...Read on
Antonia Welch

Most relevant negative review

  2024-04-18
Unable to check in
I had a rough time trying to check in for my flight yesterday. I couldn't find my confirmati...Read on
E. Konopelski

Review with most votes

  2020-10-04
Best service in US
Excellent as always,I can say as my suggestion that they can manage origin to destination and bac...Read on
Roger

Reviews (24)

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    Simple and transparent flight booking

    I had such an easy time booking my flight through this website. They showed me all my options so clearly, including layover times and total travel time, which made it simple for me to pick the best one for my trip. The pricing was clear and honest, with no surprise charges creeping in at the end. I really liked how straightforward and easy the whole booking process was.


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    Unable to check in

    I had a rough time trying to check in for my flight yesterday. I couldn't find my confirmation code and the booking reference number wasn't working to pull up my itinerary. I spent a whole 7 hours on the phone with customer service, but couldn't get through to anyone who could help. The alert text about the issue came way too late, which just made me even more anxious. I ended up having to bite the bullet and purchase a new ticket. To make matters worse, my bank showed payments to both Justfly and the airline, making the whole situation even more frustrating.


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    Easy travel booking

    Justfly.com is the way to go when you're booking travel. The website is super easy to use, and you can find flights, travel insurance, hotels, and car rentals all in one spot. It's like a one-stop-shop for everything you need to travel. I've booked with Justfly.com a bunch of times, and it's always been a breeze. They're really good about being upfront and getting things done quickly. If you want a stress-free booking process, Justfly.com is the way to go.


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    Ticket purchase at a great price

    I was so surprised to find such a great deal right away when I searched. It was super easy to buy the ticket, and I liked how simple the website was to use. But then I realized prices can change fast if you don't book right then. So it's smart to make up your mind and grab the first deal you see. In the end, I was happy with what I bought and how everything went.


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    Cheap tickets

    I found the cheapest tickets on this website, way better than Expedia and Priceline. I was thrilled I didn't have to shell out extra cash for my flight. JustFly really came through for me, and guess what? I snagged the tickets I wanted at the price I was looking for. It's almost like they knew exactly what I needed! I'm absolutely loving it and definitely planning on using them again for my next trip.


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    Cancellation fees and Insurance

    The way they handle travel cancellation fees and insurance is just so confusing. At first, they asked me to pick a cancellation fee, but then they turned around and offered cancellation fee insurance. I mean, if I already picked a cancellation fee, shouldn't the airline stick with that? Why would I need both? It's really hard for customers to figure out which one to go with.


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    Price drop feature experience

    I just bought a ticket using the price drop feature, and it was super easy and awesome. The tool kept an eye on the prices and let me know when they went down, so I could grab the cheapest deal. It saved me a lot of cash and made me feel like I was getting my money's worth. I totally suggest this tool to anyone looking to save money on their travels and get the best price for their flights.


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    Ticket purchases

    I've always had great experiences using this service to buy tickets. I really like that they send me emails right away when prices change, it has actually saved me money a few times. A family member told me about it, and I'm so thankful for all the amazing deals I've gotten.


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    First-time booking experience with the online travel agency

    I just tried out this online travel agency for the first time, and I have to admit it felt pretty similar to other booking sites I've used. One thing that really got to me was all the annoying airline fees and extra stuff you have to pay for, like picking your seats or getting insurance for your tickets. I managed to book a flight from Richmond to Charlotte and then on to Milwaukee, so we'll see how that all works out. It's obvious that airlines care more about making money than making passengers happy, but fingers crossed this agency can make things a bit smoother for me.


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    Flight booking experience

    I just booked my flight tickets online and I was really impressed with the whole experience. The website was easy to use, the instructions were clear, and the prices were really good. Plus, the customer service was excellent - the chat and SMS responses were fast and helpful. I definitely recommend using this platform for your travel plans.


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    Easy online booking with open options

    I've actually tried two other competitors in the past, but couldn't get my booking done online. It was my first time using this website, and I have to say, everything went really smoothly. I liked how there were different options to choose from. The use of the Forbidden City for the terminal and flight details was a nice touch. It made me a little homesick, but I really appreciated it.


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    Long Booking Process

    I spent so much time trying to book a flight on this website. It was really confusing and frustrating. I couldn't book tickets for both me and my friend together, so I had to do it all over again. On top of that, they tacked on all these unexpected extra fees. It was a total disaster.


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    Self-booking flight experience

    The website where you can book your own flights was pretty easy to use, but honestly, it was annoying how they kept adding on extra charges for insurance. Plus, the ticket prices would go up right when you were about to confirm your booking. In the end, I ended up finding the exact same flight straight from the airline.


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    Great prices, travel plans, happy customer

    I just want to say that I was really happy with the prices for my travel plans as a satisfied customer. The rates were surprisingly low compared to other options in the area. I found it more convenient to travel out of DC instead of BWI, and I can't wait to bring my fiancee here for my upcoming birthday. Everything went smoothly, and I got exactly what I was looking for. Thanks for the great service and pricing!


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    One-way flight booking

    After browsing around different flight comparison websites, I eventually went with this platform to book a one-way ticket. I was actually pretty impressed with how fast and easy the booking process was. Just entered my info and boom - got a confirmation email within minutes. Pretty cool, right?


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    Flights booked easily

    The website is so user-friendly, I just type in where I wanna go and bam, all my options show up. And the prices are always amazing! Plus, when I had to call customer service, they fixed my issue right away. They are awesome!


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    Airfare ticket

    I had a really rough time with the checkout process when I was buying my plane ticket. The prices just kept jumping around - they started at $370, then went up to $407, and finally stopped at $417. To make things worse, I had to enter my info three separate times, and every time I did, the price went up. I was getting really worried about my finances. The whole thing was a lot bumpier than I was expecting.


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    Great prices for flights to Europe.

    Every time I fly to Europe, I'm always blown away by the amazing prices this company offers. It's rare to find such good deals these days, but this company always comes through. I've never had any problems with my bookings, that's why they're always my go-to choice for flights. Their reliability and overall experience have been top-notch.


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    Booking process and rate notification

    I thought the rate notification was super helpful. It made it really easy for me to check prices and make sure I was getting a good deal. Booking my flight was a breeze - quick and simple. Definitely no hassle at all.


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    Flight booking

    The whole booking thing was kind of a pain for me. I had to do it all over again because at first I was thinking everything was good to go, but then I got a message saying I needed to switch my flight to Punta Cana to a direct one. So I changed it to a flight with one stop, but then that didn't work out either. After going through the whole process one more time, I finally managed to book my direct flight to Punta Cana. It was a bit of a hassle and took up more of my time than I would've liked, which was pretty irritating.