Pan Pacific Hotels2 reviews
This score is based on 2 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Quiet New Year’s comfort
the mattress had a noticeable dip on my side, gave me a sore back the first night (wife swapped sides, problem solved). Suggest they rotate mattresses more often, otherwise solid stay.
Cold showers and slow fixes
I booked C2704 at C Block for five nights and yeah, it was a bit of a saga. Power cut several times, and one night I had no hot water for over five hours — stood there debating whether cold showers build character. I told the host and got the standard no-refund line, which felt cheap. Repairs were slow; the service team took ages to respond. Oddly, the Wi-Fi held up and the street outside was surprisingly lively, so not all bad. I've had quicker fixes at other places, so won't risk this one again unless they sort the basics and maybe improve communication soon too.
About Pan Pacific Hotels
Pan Pacific Hotels is a hospitality brand operating full-service hotels and serviced suites. The properties provide accommodations and amenities typically associated with upscale business and leisure travel, such as dining and meeting facilities. Pan Pacific Hotels is part of Pan Pacific Hotels Group, which is owned by UOL Group Limited. The brand has a presence in multiple international markets, particularly in the Asia-Pacific region.
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Last update: March 2026
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