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    Reviews Trip.com

    Arranging your perfect vacation is not always as easy as it seems. Sometimes, you can use the help of a travel agency. But which travel agency is the best option? One company that offers to arrange your next vacation is Trip.com. But will their flights really be the cheapest option? What kind of hotels will they have you stay in? Where will the hotel be located? How easy or complicated will it be to book a holiday via the website of Trip.com? And what kind of customer service does this travel agency offers to anyone who wants to vacation via their company or has already done so? The only people that can provide you with honest answers to these questions are the customers that have shopped at Trip.com before. Read their honest reviews to learn a bit more about Trip.com. Their opinions, comments, experiences, and ratings can help you to decide if Trip.com is the best travel agency for your next vacation.

    About Trip.com

    Trip.com is an online travel agency. They claim to be “one of the world’s leading online travel agencies”. Their staff consists of over 30,000 employees. They want to help you to plan your perfect trip. Their database includes over 200 countries and destinations. So you can plan a city trip to Los Angeles, Bangkok, Paris, Singapore, Hong Kong, New York, London, Seoul of Shanghai. But you can also fly to Beijing, Miami, Barcelona or San Francisco. So whether you want to stay in America, visit Europe or fly all the way to China or Japan, Trip.com will be able to arrange the flight. They can also arrange your stay at a hotel. The New York Hilton, for example, or the Tokyu Stay Ginza in Tokyo. Trip.com also offers to arrange transportation by train. And it’s possible to arrange a rental car. Just enter the airport, pick-up date, drop-off date and some other personal details.

    A Trip.com commercial.

    Services of Trip.com

    You can book a vacation via their website. There is a search engine that can help you to find the cheapest flight available for you. In the same way, you can book a hotel. Just enter your destination and a couple of personal details. In the same way, you can arrange your train trip or car rental. Trip.com will make sure that everything is well arranged when you arrive at your destination. Trip.com also has a customer service willing to assist you when you ask for help.

    Trip.com also provides vacation packages and guided tour booking, covering most popular travel destinations around the world. The company’s travel-related destination services include car rental, insurance, visa services, attraction tickets and ground transportation. Additionally, Trip.com's Corporate Travel Management Business Unit helps corporate clients effectively manage their travel needs and significantly reduce travel expenses.

    Complaints, Compliments,

    and Tips for Trip.com
    Have you ever arranged a vacation via Trip.com? Then you can tell us more about this online travel agency. How well-arranged was your holiday, really? Was it easy to book a hotel or flight via their website? In what kind of hotel did you end up? Did you enjoy your vacation? And what kind of customer service does Trip.com provide for travelers that book a vacation at their website? Please write a review and tell us what you really think of Trip.com. That way, potential customers of this travel agency will know what to expect from them.

    Trip.com
    Reviews, complaints and customer experiences (2)

    5
    50% Would buy here again!
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    4
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    6
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    4
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    6

    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

    Trusted for great travel always

    Trip.com offers various travel services with an ease because they plan the trip quite smooth, customized and completely according to the consumer preferences.
    The cost-effective trip with premium quality services is thier speciality what I felt so far with them.
    It was great trip with my family. It was 7 day trip for Europe. I really found the best price here. it was not lowest. but lowest is not good so do not fall into that trap. these guys provide price for value.

    By: Julius Dalton 05-11-2019
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    Would buy here again
    Yes
    8
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    Flight booking

    TERRIBLE TERRIBLE TERRIBLE! All the good ratings are fake! Trust me, avoid this agency if you really want to have some peace of mind (ironically I got an email in the morning from Trip.com mentioning peace of mind Ha!). Most stressful experience ever. I would give zero stars.

    So one of my flights of Turkish Airlines got cancelled in a round trip and the Trip.com app said I could cancel for free. However my all my 6 requests were cancelled saying that I can not get a full refund as it was the airlines policy. I reached out to the airlines 4 times, and each time the airlines confirmed that I am entitled to a full refund due to flight cancellation. But Trip.com is not honoring it and I believe it is not even reaching out to the airlines to clear this situation even though they say they do. Otherwise they would have helped me by now. Rather, they are asking me to get a proof from the airlines. The proof is all available over the Airlines website where they have clearly mentioned the suspended flights and that the suspended flight ticket can be returned for the total ticket price.
    So after 7 days and I don't how many calls (still counting), they still can't resolve my issue. If I can get an answer from the Airlines in less than 15-20 minutes each time, they should be able to too. I am just running around in circles here.
    Please don't trust the guidelines written on the website as well. They do not honor their own policies.
    There is no point boasting about 24/7 customer support if they are not able to help their customers and they just reiterate the same thing over and over again each time. There is no transparency and no basic (forget extra) efforts taken to help customers. I don't think it will last long with such a service.
    Don't be fooled by all the good ratings on Facebook as well. They show only the good ones there and not the genuine honest ones.

    Never again. I have learnt my lesson.

    By: Sayali Kulkarni 24-03-2020
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    Would buy here again
    No
    2
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