Trip.com

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Trip.com

24% Would buy here again

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Spotlight: What are our customers saying?

E
efg
My review is a 5 star never have had any problems ordering or receiving or talking to anyone Great Service CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER...Read on
J
Julius Dalton
Trip.com offers various travel services with an ease because they plan the trip quite smooth, customized and completely according to the consumer preferences. The cost-effective trip with premium...Read on
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,jasnhlk
customer(service)+1*8o5*6o8*54o6*(phone)(number)+1*8o5*6o8*54o6* headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6* customer(service)+1*8o5*6o8*54o6*(phone)(...Read on
R
RK
Outbound from Milan was fine. Return to Milan was terrible. There was no notification that we had to check in online only. We checked in at the airport and had to pay $96 at a desk located at ot...Read on
J
Jake
I'll preface with I don't care about their threats. Anyway, I booked a flight a few weeks ago, and while I was finalizing the purchase, the page wouldn't load, so I refreshed. All of the fields wer...Read on

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    jkdal

    My review is a 5 star never have had any problems ordering or receiving or talking to anyone Great Service
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)


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    Trusted for great travel always

    Trip.com offers various travel services with an ease because they plan the trip quite smooth, customized and completely according to the consumer preferences.
    The cost-effective trip with premium quality services is thier speciality what I felt so far with them.
    It was great trip with my family. It was 7 day trip for Europe. I really found the best price here. it was not lowest. but lowest is not good so do not fall into that trap. these guys provide price for value.


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    msnajblnk


    customer(service)+1*8o5*6o8*54o6*(phone)(number)+1*8o5*6o8*54o6*
    headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6*


    customer(service)+1*8o5*6o8*54o6*(phone)(number)+1*8o5*6o8*54o6*
    headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6*


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    Round trip ticket from Milan Italy to Catania Sicily

    Outbound from Milan was fine. Return to Milan was terrible. There was no notification that we had to check in online only. We checked in at the airport and had to pay $96 at a desk located at other side of the terminal. After that we found out that our baggage was not paid for in advance as we had expected and had to go back to the same desk and make a payment. All this going back and forth in the terminal took so much time that we nearly missed out flight back to Milan. I give Trip.com a half star. Avoid them at all cost..


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    A flight

    I'll preface with I don't care about their threats. Anyway, I booked a flight a few weeks ago, and while I was finalizing the purchase, the page wouldn't load, so I refreshed. All of the fields were still populated, so I hit purchase again; everything worked as planned. Within a few minutes I realized when I refreshed the page, the dates defaulted to something other than what I wanted. I attempted to adjust it on the site, and it wouldn't work because of an "error" on their end. I called and sat on hold forever. Then as I described what had happened I got "disconnected" I called again, but had other things to do and couldn't sit on hold all day. I also sent an email was never responded to, so I just went ahead and did a chargeback with Amex. Today, I received poorly translated email from Trip saying they were going to involve the authorities and seek restitution. They also say in the email I was intentionally misleading. I really don't think I was, and I also really don't care. Don't fool with them.


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    Flight

    Worst company I've ever dealt with. Absolute scam. Airline cancelled my flight and the agents lied to me and told me they couldn't get me another flight, even though that's my legal right. Plenty of seats for sale on the dates I wanted, including on their own website! As a result I've been unable to attend an important event I've been planning to go to for many months. They forced me into a refund they said would take weeks because of the airline. After arguing with them for many days, they have offered to "expedite" it for me so it would only take 5-7 working days (how? I thought it was the airline's fault it would take so long? Was that also a lie?). Also an insulting offer of $50 credit on their site, which I refused as I will never use their site again. My advice: avoid them. There are a lot of travel disruptions nowadays and this company is unregulated and operates out of China. You will not be protected if anything goes wrong. Book with a reputable company instead.


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    Tickets

    Absolute nightmare. Don’t ever use this company this is my first and last time using them. I booked a trip to Jamaica in December of 2022. The airline changed the flight the day before departure. Tickets were canceled it’s now 8 months later and my money still has not been refunded. Trip.com and the carribean airlines have been going in circles for 8 months finger pointing instead of refunding my money.

    Unprofessional garbage from both ends


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    airline tickets

    WORST EXPERIENCE EVER!!!!!!!!!! THEY CHARGING MONEY FOR EVRYTHING, DOESNT MATTER LOCAL FLIGHT OR INTERNATIONAL THEY GONNA CHARGE ALMOST FULL TICKET PRICE! MOTHERFUCKERS!!!!!


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    Hotel Room

    They give you 30 minutes to reserve and pay. I entered my card information 4x's on one card and it didn't go through. I entered a total of 3 cards and it didn't go through. I contacted customer service and had to listen to fire trucks in the background. The representative kept me on the phone until I had 7 minutes left to pay. Then the representative had me enter my card again and the same issue. I asked to escalate the issue to a supervisor. The representative kept me on hold until I had less than 2 minutes to pay and told me that a supervisor wasn't available, the rate had increased by 200%, and to try again later. I wouldn't recommend this site to anyone. The representative had the nerve to insult me by saying that I couldn't afford the room. I wouldn't be trying to book the room if I couldn't afford to pay for it. Don't waste your time or money. I ultimately went to another site, got the same room at a cheaper rate and booked it with no problem.


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    Flight

    Awful company. I bought a flight ticket with REFUND protect, bought in October, canceled in October, the flight was on 5th December. They still hold money for 2 months already and don't give it back. Although I bought this ticket with REFUND PROTECT. They don't tell when they gonna give the money back. Awful service.

    Keep that information in mind about their returning scheme.

    I was buying through the app. The support team there just saying "wait 'till the next week".. for 2 months . Scam.


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