DKNY3 reviews
This score is based on 3 genuine reviews submitted via US-Reviews since 2020.
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I’ve liked DKNY since my teens (my sister used to buy it and point out good pieces), and I only started ordering online recently after seeing a friend post about a sale. The first online buy was fine: confirmation email, tracking, then a well-packaged shipment that actually arrived a little early. So I wasn’t worried at first about the second order. But that bag told me something was off before I even opened it. No receipt, no return form, nothing. Just a hanger-wrapped skirt in a thin dry-cleaner type plastic sleeve. The skirt looked similar to what I’d ordered but it wasn’t the same — different color tone, it had a slit where the listing showed none, and worst of all it was a size large when I’d ordered a medium. I double-checked the product photos and my order email. Yep, incorrect item. No shipping confirmation ever arrived for this second order, which is odd. I checked tracking anyway and noticed the first package had hopped through multiple states before arriving (more than I’d seen on any other online order I make), and the second order apparently didn’t follow a clean path either. There was also a holiday in between, so it’s possible that slowed things, but still — the lack of a packing slip and the wrong size are basic mistakes. On the plus side, the material and stitching on the wrong skirt looked fine; it wasn’t a knockoff or trashed — so in that sense the product quality can still be okay. But having to return an item, with no clear paperwork, and waiting on the other half of my order (a top) that’s still MIA — that’s inconvenient. I’ll go through the return process, but I’m already less inclined to order directly from their site. If they cleaned up fulfillment and provided proper packaging and tracking updates, I’d be back, because the clothes themselves can be good. For now I’m left with a decent but wrong skirt, an absent top, and a feeling that the online experience slipped compared to how it used to be.
That split-second I stopped fuming and actually smiled
"Please wait for an email." Fine, I waited. I was annoyed, skeptical, and honestly braced to write a harsh review. Been burned like this before by other brands that promise the moon and then act like they did you a favor for answering an email, so I was not in a forgiving mood. Then things shifted, slowly. A supervisor finally took the line — she listened instead of repeating lines, and that’s when the tone changed. It wasn’t instant magic, but it was clear someone decided to actually look into why my expedited shipping didn’t happen. They didn't make excuses about the calendar or shrug off responsibility; they admitted the mistake, offered to refund the expedited fee right away, and arranged a replacement shipment so the gift would still arrive sooner than a standard reorder. I’ll admit I was surprised — pleasantly surprised — when the refund posted the same day and then the new tracking updated within hours. That moment, when the refund appeared and the courier status finally moved, is when I stopped being defensive and started feeling like, okay, they fixed it. Not perfect, not like nothing went wrong, but fixed in a way that felt genuine. The person I spoke with wasn’t robotic or condescending; they sounded like someone who'd actually done this before and wanted to make it right. Small things matter — the immediate refund, the clear follow-up email, and the faster shipment — and that's what turned my skepticism into a real, practical kind of satisfaction. If you’ve had bad experiences elsewhere, you’ll understand why I started off harsh; but credit where it’s due, they recovered this time. Would I order again? Maybe, but I’d probably call ahead next time or give a little extra buffer. Still, I appreciate that they didn’t just shrug at the end. It’s not a glowing love letter, but I left the whole thing feeling like the company finally acted like a company that values customers — at least in this case.
I am slaying here baby!
In my lifetime, i never thought i would ever pull of red color. It was so shocking when i had this get together and i got the color code. Red was never my color. But because of this i had to wear it. So DKNY was my second choice ,and i found this double-breasted blazer which is so good on the model and i wanted to try. So when it good delivered, i was shocked by the color . The red looks so sophisticated yet sexy that i thought where the hell i even get this kind of shades in red! so i wear it and oh boy, its good , its really really good
Even people told me i am slaying in red and i never had so much fun in this. I loved the shade and the blazer is super good
About DKNY
DKNY (Donna Karan New York) is a fashion brand founded in 1984 by American designer Donna Karan. It originated in New York City with the intent to deliver a modern, urban-inspired collection of fashion for men and women. The brand specializes in ready-to-wear clothing, accessories, and shoes, focusing on the cosmopolitan, fashion-forward individual. DKNY is known for blending luxury with comfort, emphasizing a chic, versatile aesthetic that reflects the energy and spirit of New York City. Over the years, it has grown to become a globally recognized brand, embodying sophisticated, contemporary fashion.
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Last update: March 2026
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