puzzleyou58 reviews

71% Would buy here again

This score is based on 58 genuine reviews submitted via US-Reviews since 2020.


Featured Reviews

Most relevant positive review

  2025-11-22
Fast, minor hiccup

Came quick, worked fine, small mess Read onBy: G. Ryan

Most relevant negative review

  2025-11-10
Not great

Not great — first impression seemed fine, but I asked for one puzzle and got charged for two; last month I asked refund, they refused. I'm annoyed. Read onBy: D. Ratke

Review with most votes

  2020-08-13
1000 pc puzzle

Great customer service, fast shipping beautifully crafted puzzle pieces, note: make sure your jpeg is to spec. It requires about 8mg photo. Ask for help if your not sure. Read onBy: MAUREEN CASEY



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    Customizable puzzle with fast delivery

    I just bought a puzzle from this website that you can customize, and I have to say, I was really impressed with the whole thing. The website was super easy to use, and I liked that I could personalize both the puzzle and the box cover with my own photos. The feature that checks if your photo is good enough quality was also really handy. When I placed my order, I was surprised by how quickly it arrived, especially since I'm in Canada. The product itself seems like it's good quality, although I haven't actually seen the finished puzzle yet because it's a gift. All in all, I'm really impressed with how easy it was to use the website, how fast the delivery was, and the apparent quality of the product.


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    Custom puzzle purchase

    The customer service I got after buying a custom puzzle was amazing. When I got my puzzle, I saw that a piece was missing and there were a couple of mistakes I made. I reached out to the company and they got back to me quickly, fixed my errors, and sent me a brand new puzzle that was perfect. Their customer service was excellent, and I was really impressed with how efficiently and willingly they corrected the mistakes.


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    Puzzle purchase for granddaughter

    I just bought a puzzle for my granddaughter and I'm really pleased with how great it is. The ordering process was easy and I knew what was happening every step of the way. The puzzle pieces are super sturdy and hard to bend, which is perfect for my granddaughter, since she really enjoys puzzles. The picture on the puzzle is top-notch, making it a special gift for her. I totally recommend this puzzle to anyone looking for a really good one.


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    Custom Photo Puzzle

    Creating a custom photo puzzle on the website was so easy and smooth. The instructions were super clear and the review process made me confident that the final puzzle would turn out great. The fast service totally blew me away, and the finished puzzle was absolutely beautiful. I loved being able to pick the number of pieces - even my 4-year-old got to help out and have fun. I'm already excited to order another puzzle down the road!


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    1000 piece puzzle purchase

    I bought a 1000 piece puzzle recently and it didn't go so well. The puzzle was okay, but the whole experience was kind of a letdown. I paid $15 for shipping from the company only to be hit with an extra $20 shipping fee from UPS. That caught me by surprise, and when I tried to ask customer service about it, I never heard back. On top of that, the puzzle I got had the date cut off, which I couldn't see in the preview. All in all, the lack of communication and unexpected costs really disappointed me.


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    Custom puzzle purchase

    I recently bought a custom puzzle and man, let me tell you, it was top-notch quality! The pieces were real sturdy and fit together just right, making it a fun puzzle to crack. And get this, they have bigger pieces so even little kids can get in on the action, which is awesome. I gave these puzzles as Christmas gifts to a bunch of families and they all went nuts for them. It's such a cool way to spread the love of family time and make some memories. Plus, there are all kinds of designs and ways to customize your puzzle, so you can really make it perfect for any occasion. I was super happy with my purchase and I'm definitely gonna come back for more in the future.


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    Custom puzzle purchase

    My experience with this company was terrible. I thought they would have better products since they claim to be high-quality. But the ordering process was confusing, customer service was not helpful, and the prices were too expensive for what you get. Plus, my delivery came late and the package was damaged. I definitely wouldn't suggest this company to anyone.


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    Puzzle purchase

    I bought a puzzle from that company, but I was really let down by it. The puzzle didn't come with a picture or size guide, so it was super hard for me to even start putting the pieces together. I couldn't finish the puzzle and ended up feeling really frustrated with the whole thing.


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    Incomplete puzzle

    I was really let down by the puzzle I bought recently. When it arrived, a piece was missing and there was actually a duplicate of a different picture. It was so annoying, especially since I got it as a gift for my friends.


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    Puzzle purchase for Christmas gift

    I was pretty disappointed with the puzzle-making experience on the website, so I ended up making my own image using Photoshop. But when it came to actually putting the puzzle together, it was a letdown. Even though my wife is usually a pro at finishing 1000-piece puzzles quickly, she really struggled with this one. Some of the pieces looked like they fit perfectly, but they didn't actually connect, which was super frustrating and ended up being a huge waste of time. All in all, the puzzle didn't live up to our expectations in terms of quality.


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    1000 piece puzzle purchase

    The picture looked really good, but the puzzle pieces were all cut so alike that it was super hard to tell which ones went together. We spent a whole hour just trying to fit the border pieces and couldn't figure it out, so we ended up quitting. Maybe a puzzle with fewer pieces would be easier to handle.


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    Personalized puzzle creation

    I recently had a puzzle made for the first time and I have to say PuzzleYou did a fantastic job. I was in Pigeon Forge, TN and wanted to create a puzzle with some photos I took there. When I found PuzzleYou online, I decided to give them a shot. The ordering process was super simple and I was amazed at how fast my custom puzzle arrived. Great experience overall!


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    Custom puzzle purchase

    I just don't get why there's so many bad reviews. I got a custom puzzle and it came super fast and exactly how I wanted it. The pieces were really good quality and sturdy. This was my second time ordering from here and both times went great. Just remember to upload clear photos and review your order before you confirm it.


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    Custom picture puzzle

    Oh my gosh, I am so thrilled with how awesome my custom picture puzzle turned out! The quality is seriously top-of-the-line, it feels like I'm putting together a masterpiece on canvas! Plus, the shipping was crazy fast, I had my puzzle in my hands in no time at all. And their customer service was absolutely fantastic, they were super helpful and friendly. I definitely recommend them, and I'm already looking forward to buying more puzzles from them!


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    Personalized puzzle gift for mother

    I love doing puzzles, and my mom is a big fan too. I found this website that had personalized puzzles and they looked really nice. It was easy to order - just picked a photo, made some tweaks, and the price was reasonable. When I got the puzzle, it was even better than I thought it would be. I gave it to my mom on Mother's Day and she was so touched, she almost cried. Now it's a special memory we share.


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    Puzzle for son

    I wanted to send my son a puzzle made from a photo I took of him, his brother, and daughter. He just had a stroke, and the doctors said doing puzzles would help with his hand-eye coordination. So, I started looking at different puzzle makers online. These guys seemed to know what they were doing and had decent prices. My son told me he's really enjoying the 500-piece puzzle. UPS did a good job delivering it to his apartment complex, and the instructions for getting the photo ready for the puzzle were clear. Even for an 82-year-old guy like me, uploading the photo and placing the order was a breeze. The puzzle itself is over a thousand miles away from me, so I haven't actually seen it in person, but I'm happy with the outcome.


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    Fotopuzzel 1000 stukjes

    Er ontbreekt een stukje waardoor de puzzel natuurlijk waardeloos is.


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    1000 pc puzzle

    Great customer service, fast shipping beautifully crafted puzzle pieces, note: make sure your jpeg is to spec. It requires about 8mg photo. Ask for help if your not sure.




About puzzleyou

Puzzleyou is a company based in Altenstadt an der Waldnaab, Bavaria, with 30 employees. They specialize in offering personalized jigsaw puzzles that can be customized with your own photos. Their products include custom puzzles made from your own photos and text, photo puzzles ranging from 100 to 2000 pieces, photo puzzle collages, gift voucher puzzles, unique box layouts, and more. Puzzleyou aims to provide high-quality materials, vibrant colors, quick production times, and personalized suggestions for puzzle combinations based on the recipient. Share your experience to help them enhance the quality of their puzzles for customers.


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    Contact Information

    3510 West 4th Street

    17701 Williamsport

    United States

    📧 service@puzzleyou.com

    🌐 puzzleyou.com



    Categories puzzleyou

    Online Shop | Merchandise


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    Last update: December 2025


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