Sofatutor Reviews
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Reviews (27)
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Helpful for school work
I really love using Sofatutor when I need some extra help with my school work. I can enter my own vocabulary and practice in a way that works best for me. It's a fantastic tool to complement what I learn in class and it really helps me grasp concepts more easily.
Video lessons with exercises
My two boys, in 5th and 9th grade, always manage to find cool stuff to learn and check out on this site. The videos break things down real nice and are super easy to understand, which helps them get a good grip on the ideas.
Interactive online learning platform
The online learning platform was really great. It had a lot of different topics and subjects to choose from, and the lessons were well-structured and interesting. It helped me understand some tricky concepts easily. Overall, I thought the content was super informative and really helped me with my studies.
Online educational platform
Not good for kids, boring for adults, awful customer service, wouldn't give me a refund.
Awful purchase
I tried out the free trial, but it just wasn't working for me. I decided to cancel right away, but then they went and charged me almost $60 anyway! To top it off, they ended up blocking my account, claiming I didn't provide proof of cancellation. How am I supposed to show proof if I can't even log into my account? On top of all that, the customer service was incredibly rude. I honestly feel like they straight up took my money. I definitely recommend staying away from this one!
Trial account cancellation difficulty
I just tried out this service with a trial account and ran into some major issues when I tried to cancel. The website promised a 1-month trial with the freedom to cancel whenever you want. But when I tried to cancel following their instructions, I couldn't find the "Cancel Subscription" link anywhere. It seemed like it was taken down, making the whole process really annoying and hard.
Sofatutor just "auto renewed" my subscription - NO WARNING!
Sofatutor has just "auto renewed" my subscription we took out more than a year ago for our son. We have had a change in circumstances and do no longer need the service. However, they did not get in touch in advance of the renewal to give me a chance to cancel it and now I have to pay 300 Swiss francs for something we won't use. They just refer to "our policy that you have accepted" and there we go. WHAT A CON - STAY WAY!!!
JUST HAD AN UPDATE FROM SOFATUTOR - THEY HAVE CANCELLED MY SUBSCRIPTION - VERY GREATFUL AND GLAD THEY DID :)
Hi Christen, I have exactly the same problem. Can you tell me if you withdrew your contract within 14 days and then they cancelled your subscription? Or what did you do to cancel it in general? I will be very grateful for your answer!
240 Euro Subscription i did not ask for
Shameful business model! The 30 day free trial ended, and without warning, they substracted 240euro from my bank account! They subscribed me to the most expensive plan they had! Especially during these times, money is very tight, and sofatutor is just abusing the situation! Disgraceful!
Sofatutor has just "auto renewed" my subscription. We have had a change in our circumstances and do no longer need the service. However, they did not get in touch in advance of the renewal to give me a chance to cancel it and now I have to pay 300 Swiss francs for something we won't use. They just refer to "our policy that you accepted when you signed up". Well, speak about customer care - this company is opportunistic and just wants to get money for nothing - STAY AWAY!
Sofatutor has just informed me that they have cancelled my subscription so I'm very happy - hope they did the same with yours Vladimir and a much happier customer!
Review with most votes
240 Euro Subscription i did no
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