In this day and age, it is inconceivable to run a business without technology. Computers, printers and networking devices have all become indispensable features of any office. Is TigerDirect the best place to purchase these office essentials? Does TigerDirect offer the lowest price? Does TigerDirect ship products free and without delay? And what if you’re experiencing difficulties installing or using TigerDirect’s products? Especially for small businesses without technical staff, access to experts is important. Does TigerDirect deliver on customer service? What if the products you ordered on TigerDirect do not work? Does TigerDirect offer a generous return and refund policy? If you buy all of your office electronics on TigerDirect, can you get rewards, business credit or discounts? Purchasing electronics and hardware is often a major investment, so you want to be sure that you are investing at the right place. Is TigerDirect the right place to buy your tech products? Find out by reading reviews written by actual customers on this website!
TigerDirect was founded in 1985, but not as a retailer of electronics. Instead, TigerDirect published utility software. After being sold to what is now Systemax, TigerDirect moved from publishing to retail, selling software, computers and books.
A few years ago, you could visit a TigerDirect store. But in 2015, TigerDirect closed many of its stores in a turn to online retailing. When Systemax was acquired by PCM, TigerDirect also closed its remaining stores, making a full commitment to online retailing.
Because of these controversies, it becomes especially important for consumers to know whether they can trust TigerDirect. Is it true that TigerDirect sells outdated products? Does TigerDirect fail to provide rebates? The reviews on this website can help you resolve those questions.
More pertinent to US-Reviews, TigerDirect has also been accused of editing the reviews on its website. According to CBC, a Canadian TV channel, TigerDirect edited the review of one of its customers, deleting this part of the original review: “I advise caution in terms of buying from TigerDirect i [sic] you are expecting any service after you make your purchase.”
This is TigerDirect according to TigerDirect. What is TigerDirect according to you?
will never edit anyone’s review, and is therefore a good place to find out whether you should be cautious when buying from TigerDirect.
You can buy many different products on TigerDirect, including
Computers (laptops and desktops)
TigerDirect partners with Apple, Advanced Skyline Technology, CyberPower, Dell, D-link, HP, Hewlett Packard Enterprise, Intel, Joy Systems, Kingston, Lenovo, Metro Business Systems, Microsoft, msi, NETGEAR, ORACLE, Plantronics, Samsung, Safeware, Seagate, Seagate Intel Optane, Tenda, Tripp Lite, Wacom, WD and Zebra.
Comments, concerns and complaints
You can reach TigerDirect’s customer service by calling 888-278-4437.
ave you purchased products at TigerDirect? Let us know about your experience and write a review!
Should you purchase your electronics at TigerDirect? Can you trust TigerDirect? Find out by reading reviews, experiences, comments & complaints!
Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!
I purchased a refurbished PC with 16GB RAM, i-5 CPU and an SSD as the main drive. In just a few days after receiving the unit, the SSD failed. It was a Kingfast made in China, a brand I'd never heard of. AST, a 3rd party source sent me a replacement which also failed in less than a month. And now because that one got lost in the mail to them, they won't sent me a replacement. Two other staff are in the loop about my frustrating situation, but have done nothing except issue weak reassurances. I even offered to pay for the new SSD, to get my desktop working again. I WILL NEVER BUY ANYTHING FROM TIGERDIRECT AGAIN!!! NEVER!
TigerDirect cancelled the order and said they would credit my account. They shipped the mouse and a document for the service plan. Both received. I emailed them asking for instructions for returning the mouse. Never received a reply. When my credit card arrived, I found they had not billed for the Laptop and had given me credit for the service plan, but not for the mouse. I tried to look at my account on TigerDirect but was told my password was not correct. I reset the pw. Tried to log in again and was told the pw was incorrect. This is highly unlikely as I cut and pasted the new pw to avoid any typos. Today I spent an hour and a half on a chat with TD. They tell you the wait is ~8 minutes then 10 minutes later they say you are number 2 in line. 15 minutes later they say you are number 1, then another 15 minutes later they open the chat. They keep you waiting 30 minutes while they check the order number. Finally they say "We are working on the approval. Will email you for update. " I will never place another order with this company. Jay Owens email@example.com