1ink59 reviews
This score is based on 59 genuine reviews submitted via US-Reviews since 2020.
Featured Reviews
Reviews (59)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Done with them
I wouldn't buy from them again. I used their cartridges for years and at first I was actually impressed, installs were easy and prints looked fine. Over the past year several cartridges arrived or turned out defective. Support makes you jump through hoops, no easy way to talk to a person, and I lost a few hundred bucks. Started years ago; first impression was good, now it's just frustrating.
Mid-job lifesaver
I was halfway through a horrid stack of school flyers when the box showed up—perfect timing. The cartridges clicked into my Epson like they’d been made for it; no fighting, no weird smudges, prints came out bright and even. The company even called to check there wasn't a mistake on the order — nice human touch, made me laugh. Only thing I'd change is price; wish it were a tad cheaper. All in all, solid, reliable, and keeps my printer happy.
Good value, sketchy support
Overall I'd say it's a decent budget find, but don't expect perfect support. I bought a five-pack for my HP OfficeJet Pro 8620 because it was cheaper than singles — I actually only needed magenta. The magenta works reliably; the other colors the printer sometimes doesn't recognize. I tried swapping cartridges and emailed support twice with no reply. For everyday home printing (school stuff, recipes, labels) it's fine, just a bit fiddly and customer service is lacking.
First sheet told me everything
product felt cheap and poorly QC'd, customer follow‑up was slow, but switching vendors fixed it — buy somewhere else unless you want the hassle.
Magenta headache, refund saved it
Weirdly, it was the magenta that caused the trouble. I ordered five replacement cartridges for my HP OfficeJet Pro 8620 even though I only needed magenta — figured a pack was cheaper. Two of the others weren't recognized at first, and emails went unanswered for a week. After a follow-up they finally replied and offered a refund for the bad ones, so I'm relieved. Needed them fast for invoices during a move, so grateful it worked.
Surprisingly reliable, with a hiccup
Started using these guys a couple years ago when I needed Epson ink and wanted to save a bit. First order felt real—someone called to double-check I wasn’t mixing cartridges for two printers, which was odd but reassuring. Installation was easy, cartridges snapped in and prints came out sharp; ink dries fast, no streaks. One delivery was slower and the box was a little loose, but service handled it. I’d tell friends — overall solid.
Not what I expected, heads up
good if you want to roll the dice, but don’t be surprised if you have to chase them for the rest. Wish it had gone smoother, but at least I learned where not to shop.
Backup gone wrong
I ordered a single cartridge from LD Products to test and that one worked perfectly, which was a relief. I’ve had decent experiences with other sellers before, so this felt like an outlier. If you hate hassle and excuses, maybe skip this one.
Not worth the gamble
By the time the third printer error popped up I had pretty much convinced myself this was a bad idea. I’d hesitated before ordering five spare cartridges — didn’t fully trust off-brand stuff — but figured keep some extras on hand. Months later the black started misbehaving, I swapped in one of theirs and the printer just showed “no communication.” Tried the second spare, same story. Contacted support, they promised to look into it and then radio silence for two weeks. When I followed up they blamed a mysterious firmware update and said no refund or warranty. That was the moment my initial doubts were confirmed, not eased. Oddly enough, a replacement from LD Products worked immediately, so whatever ghost firmware issue they claimed didn’t affect that cartridge. If you’re on the fence, I’d skip this seller or at least buy a single cartridge first. Wish they’d actually stand behind their stuff.
Half-full hope, half-empty results
don’t buy a big pack right away — buy one, test it, and then decide. I wish they’d be honest about fill levels and actually respond when people complain. A few surprising positives, but mostly it taught me to be careful next time.
Stubbornly glad I kept at it
I’m actually happy I stuck with this company — weird, I know, but hear me out. I ordered a 9-pack for my Epson 786 back in spring because I always like to be ahead of the game. Fast forward a few changes later and some cartridges wouldn’t register; then one day a magenta leaked a bit onto my hardwood and a couple just wouldn’t click in no matter how many times I tried. Annoying, for sure. I called support, explained the mess, and after a few calls and some frustration the tech agreed to replace the bad ones. It didn’t happen instantly, there was back-and-forth and a moment where they said I’d already had too many replacements and warranty time was up — that was frustrating and they could’ve been clearer. Still, in the end they did send a replacement set and offered a small credit, which fixed everything and saved me from buying a whole new printer. So yeah, imperfect experience, but it turned out okay and I’m grateful they made it right. My tip: check cartridges right away when they arrive, save photos and order info, and don’t give up — be polite but persistent.
Finally got one that actually worked
I needed ink fast. Moving day and I had to print labels and a stack of forms. I ordered a big batch because the listing said it matched the brand. At first it was a mess. Colors were flat. Not what I needed. Some cartridges arrived half full, at least that’s what the printer reported. One new color only printed green. I reached out to support. Nothing back. Still, I kept going, swapping cartridges, trying different slots. Then, oddly enough, one cartridge from the same box started printing like the real thing. Skin tones were right. Blues looked like blues. That was the moment I knew I could finish the job. It was a quiet relief. Not perfect overall. There were gaps and a few bad pieces. But the surprise good cartridge saved the worst day. If you need reliable bulk ink for important stuff, I’d be cautious. If you just need to get through a move or a short project, you might get lucky. I was surprised, in a small way, and that mattered.
The "we'll replace them" moment
one cartridge leaked bright red ink on my wood floor (do not recommend), and three others wouldn't snap into place anymore. I fiddled, I rebooted, I jabbed at them like a fool. I called again. This time the tech also said they'd replace the four faulty cartridges, so I stopped worrying and waited. They never arrived. Then I was told later that I'd already had "too many" replacements and that the purchase was outside some warranty window — something they never mentioned before. No notice. Boxes didn't say Epson either, which seemed odd. I've bought from them before with no issues. I liked the quick promise, but the follow-through was weak and that left me more annoyed than anything.
Printer cartridges that gave me pause
two color and one black — and honestly I pictured the usual gamble. The package arrived on time and at first I was hopeful. Installed them, ran a test, and the colors were off. I tried the usual stuff: cleaning cycles, alignment, multiple test prints. Nothing really fixed it. That’s when my patience ran out and I tossed the bad ones, which in hindsight I probably shouldn’t have done. I emailed support and they actually replied with troubleshooting steps and offered to send replacements. That calmed me a bit. I liked that they answered, and they didn’t just copy-paste a line. Still, I felt a little let down that the first set failed — it’s annoying to waste time on this. I do think their customer service tried to help, and that effort matters. If they’d done some better quality checks before shipping I might’ve skipped the whole back-and-forth. Bottom line: I had doubts before buying and part of them were right, but some disappeared once support stepped in and tried to fix it. I’m cautiously optimistic now. I’ll give them another shot because the support was responsive, but I also hope they tighten up quality control so others don’t go through the same hassle. A little frustration mixed with appreciation — that’s my feeling.
Toner tango at my kitchen table
wrong model numbers on the parts, and every print came out smeared or jammed. I had to pop open the rear of the printer more times than I care to admit — not exactly the relaxing Saturday I pictured.
I’m the sort of person who pokes around gear (old electronics tech, so I like to tinker), so I wasn’t buying into instant sabotage — but it smelled off. I contacted support and, after a bit of back-and-forth where they wanted me to test opened cartridges (which I didn’t love doing), they eventually sent a replacement without making it a huge fight. The second set actually fit, powered up the machine properly, and printing went from disaster to normal — not perfect like factory originals maybe, but solid for everyday use: invoices, school worksheets, a few photos that came out surprisingly decent.
So — doubts? Mostly gone after the replacements arrived. The process was clunky, and I wish they’d been right the first time, and I wish the customer service wasn’t so pushy about “open it and prove it” before offering help. Still, for the price I paid they delivered in the end and saved me money. If you’re willing to be patient and maybe a little assertive with support, it can work out. If not, stick with the OEM. Lesson learned: be cautious, keep receipts, and don’t let them rush you into opening everything.Half-great cartridges — prints nicely when they do
good print quality and easy setup, but inconsistent reliability. If you need dependable, nonstop printing for something critical, this might make you nervous. For casual or occasional heavy use — like my move — it’ll do the job most of the time and looks good doing it. I’d buy again but maybe only after checking return/replacement policies or buying one at a time to test. Overall happy with the output, frustrated with the flaky units.
That weird moment it finally worked
wrong fit, paper jam every other page, and a weird gray smear like my printer sneezed toner. I was pretty sure I’d been sold the wrong parts. So I sat there, half annoyed, half ready to write an angry email, because every time I tried to print, I had to open the back and fish out crumpled paper. Not great. I called support with a skeptical tone (yes, I said “I know my way around a copier”), explained what happened, and expected the usual runaround. They did ask me to test a couple more cartridges — I wasn’t thrilled about prying open packaging, but okay, I did it. After that, there was a pause where I honestly thought this was going nowhere. But then someone escalated it, sent replacement parts fast, and offered a prepaid return label for the ones that didn’t fit. The replacements arrived, I installed them (careful this time), and — this is the moment — the first clean page rolled out. No jam. No smear. Just a normal, boring perfect print. I remember thinking, “Oh, that’s what it’s supposed to do.” Felt stupidly relieved. The turnaround wasn’t instant, and there were annoying phone menus and a little back-and-forth, but in the end they fixed it without making a big fuss. Would I use them again? Maybe — with a slightly guarded optimism. If you know your printer and are ready to push a little, they’ll usually make it right. If you’re not into troubleshooting, maybe not. Overall, started skeptical, got pleasantly surprised, and that one clean page was worth the hassle.
Small scare, big recovery
Okay, so I gotta tell you — I almost stopped buying from these folks because of a weird streak. I’d been ordering their printer cartridges for a while and never had trouble, but a couple months ago I opened a two-pack and one cartridge just...didn’t work. Annoying, sure, but fine — I messaged support and they shipped a replacement. That made me feel better, so I placed another order this month. And then, of all things, the same problem happened again. My first reaction was that maybe I was cursed, or my printer was finally done, or—more likely—there was a bad batch. I hesitated to reach out at first; I didn’t want a fight, but I also didn’t want to waste money.
That slow “aha” moment when things finally worked
I actually bought these cartridges because a coworker swore by 1ink — said she saved a ton and never had a problem. So I figured, why not try it? Opened the box at my kitchen counter (because of course that’s where printer drama lives) and thought, “Alright, cheap toner, let’s do this.” First prints out of the gate told a different story. The pages came out streaked top to bottom, like someone dragged a thumb through wet ink. Corners were folded and crimped on every sheet, and inside the printer I could see toner smudges on the rollers. It was like a tiny powdery crime scene.
The toner that wore out my patience
I bought their 2-pack toner twice, and on both occasions one cartridge in the pair arrived dead. The first time they did send a replacement after I called, which I appreciated — that part worked, no fuss. The second time, though, it turned into a mess and that’s the part I want to flag because it felt less like a mistake and more like their usual way of handling complaints.
About 1ink
Printers are made to use cartridge ink to be able to perform well. For better performance and results, printers should be filled in cartridge ink every single time the cartridge runs out of ink. Are you interested in accessing and purchasing cartridge ink for your printer at a very affordable price? Looking for the best online platform you can make purchases of the ink for your printer? Welcome to 1ink. Read customer reviews about 1ink here on US-Reviews and find experiences from previous customers.
About 1ink.
The company was established back in the year 2000 and has been in operation for the past two decades. It is still in operation as it is known to provide the highest quality printer ink and toner at very deep discounts. The company has been grown to one of the single most trusted online destinations for toner cartridges and discounted printer ink. The headquarters are located in Burbank, California in the United States of America. 1ink is categorized as a printing and e-commerce industry because of the services it provides. The company is privately held and is active to date. It is a profit type company and is aimed at attaining maximum profits from all the products it sells. The location of the company is in the Greater Los Angeles Area, West Coast, in the Western US. The company is known as one of the largest online retailers that are known for remanufacturing and replacement of cartridges. They have an aim and a general mission of making sure customers can get access to quality and affordable laser toner and cartridge ink for their printers.
Products and Services provided by 1ink.
1ink is a known company and a final destination for most customers who need ink cartridges for their printers. It is one of the best retail companies on the web as it replaces and remanufactures cartridges of all major brands like Epson, Dell, HP, Samsung, Panasonic. They are known to sell and deliver ink and cartridges for home or large and small business printers. The products from the company are known to be of premium quality. Customers can get access to different products such as HP printer ink, brother ink, and toner, canon ink cartridge, dell printer ink, Samsung toner cartridge, Epson ink cartridge among others from the company's shopping platform. The company offers a 100% satisfaction guarantee on all their products. These products come with a one year warranty and 100% money-back guarantee so that customers can make their shopping confidently and risk-free. Free shipping is offered on products purchased from the company. Deliveries are provided and are done faster than other companies. For more information about the company’s products, customers can get access to their support mail; support@1ink, or can make calls through (866) 658-8125.
Comments, complaints, and opinions.
Have you purchased any cartridge ink or laser toner from 1ink before? Are you likely to purchase more in the future? Leave a review below and share your experiences to attract future customers.
Bonus!
📊 How did 1ink shine for you?
Contact Information
2850 N. California St. Suite 110
91504 Burbank
United States
Categories 1ink
Online Shop | Office, Hobby & Party Supplies
Page Statistics
Last update: December 2025
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Brother TN760
I ordered a cartridge on June 3 with delivery date of June 11. Ups delivered the package to the USPS on June 11 and as of today it’s still sitting there. I called customer serv... Read onBy: Carol ubel